Outgoing and friendly secretary delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.
Skills
Customer assistance
Excellent work ethic
Progress documentation
Office administration
Organization
HIPAA guideline compliance
Organizing Mail
Faxing Paperwork
Multi-line Telephone Systems
Work History
Facility Monitor, 02/2021 to Current Firstservice Residential – Coconut Creek, FL,
Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
Engaged safety devices and monitored attraction during operation to reduce safety risks.
Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
Work full time 40 hrs/ week from 12pm - 8pm M-F
Directors Assistant/Lead Job Coach, 06/2019 to 01/2020 Silverado Senior Living – San Diego, CA,
Counseled clients with disabilities one-on-one regarding current situation, desires, aptitudes, education and employment history.
Assisted clients in building successful job search strategies.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Scheduled, coordinated and organized meetings and events to promote productive conventions, retreats and other logistics.
Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Managed and reviewed filing and office systems.
Handled incoming and outgoing correspondence, including mail, email and faxes.
Caregiver, 12/2018 to 05/2019 Amazing Grace Assisted Living – City, STATE,
Administered medication as directed by physician.
Monitored progress and documented patient health status changes to keep care team updated.
Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
Supervised daily activities and provided assistance to staff.
Worked full time 40 hrs./wk 7am-3pm M-F
Education
Associate of Applied Science: Medical Assistant , Expected in 05/2022 Penn Foster College - Scottsdale, AZ, GPA:
Coursework in Intro to Allied Health, Medical Billing and Health Insurance Body Systems and Medical Terminology 1 &2, Pathology and Pharmacology, Clinical Procedures Theory, Electronic Medical Records, Clinical Procedure Lab and Externship.
Then Penn Foster College Medical Assistant Associate Degree will help me prepare to sit for these industry certifications....
The Registered Medical Assistant Certification (RMA)
The Certified Clinical Medical Assistant Certification (CCMA)
The National Certified Medical Assistant Certification (NCMA)
The Clinical Medical Assistant Certification (CMAC)
The Certified Phlebotomy Technician (CPT)
Certificate : Medical Billing Coding & Administrative , Expected in 03/2011 Performance Training - Scottsdale, AZ, GPA:
High School Diploma: , Expected in 05/2001 Parkville High School & Center For Math/Science - Baltimore, MD GPA:
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