Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Outgoing and friendly secretary delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.

  • Customer assistance
  • Excellent work ethic
  • Progress documentation
  • Office administration
  • Organization
  • HIPAA guideline compliance
  • Organizing Mail
  • Faxing Paperwork
  • Multi-line Telephone Systems
Work History
Facility Monitor, 02/2021 to Current
Firstservice ResidentialCoconut Creek, FL,
  • Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
  • Engaged safety devices and monitored attraction during operation to reduce safety risks.
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
  • Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
  • Work full time 40 hrs/ week from 12pm - 8pm M-F
Directors Assistant/Lead Job Coach, 06/2019 to 01/2020
Silverado Senior LivingSan Diego, CA,
  • Counseled clients with disabilities one-on-one regarding current situation, desires, aptitudes, education and employment history.
  • Assisted clients in building successful job search strategies.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Scheduled, coordinated and organized meetings and events to promote productive conventions, retreats and other logistics.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Managed and reviewed filing and office systems.
  • Handled incoming and outgoing correspondence, including mail, email and faxes.
Caregiver, 12/2018 to 05/2019
Amazing Grace Assisted LivingCity, STATE,
  • Administered medication as directed by physician.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
  • Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
  • Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
  • Supervised daily activities and provided assistance to staff.
  • Worked full time 40 hrs./wk 7am-3pm M-F
Associate of Applied Science: Medical Assistant , Expected in 05/2022
Penn Foster College - Scottsdale, AZ,
  • Coursework in Intro to Allied Health, Medical Billing and Health Insurance Body Systems and Medical Terminology 1 &2, Pathology and Pharmacology, Clinical Procedures Theory, Electronic Medical Records, Clinical Procedure Lab and Externship.
  • Then Penn Foster College Medical Assistant Associate Degree will help me prepare to sit for these industry certifications....
  • The Registered Medical Assistant Certification (RMA)
  • The Certified Clinical Medical Assistant Certification (CCMA)
  • The National Certified Medical Assistant Certification (NCMA)
  • The Clinical Medical Assistant Certification (CMAC)
  • The Certified Phlebotomy Technician (CPT)
Certificate : Medical Billing Coding & Administrative , Expected in 03/2011
Performance Training - Scottsdale, AZ,
High School Diploma: , Expected in 05/2001
Parkville High School & Center For Math/Science - Baltimore, MD

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Resume Overview

School Attended

  • Penn Foster College
  • Performance Training
  • Parkville High School & Center For Math/Science

Job Titles Held:

  • Facility Monitor
  • Directors Assistant/Lead Job Coach
  • Caregiver


  • Associate of Applied Science
  • Certificate
  • High School Diploma

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