Facility Management and Security Resume Example

• Process Currency Transaction Reports
• Reviewed original and amended currency transaction reports
• Input corrections from the Currency Transaction Reports
• Corrected error data in the Currency Banking Retrieval System
• Compiled, sort and verify source documents
• Phone contact to banks and businesses on future filing of Form 4789
• Answered 20-30 phone calls from bank representatives regarding IRS notices they received

Conduct telephone interviews with taxpayers and third party representatives on tax issues

• Reviewed various delinquent accounts to determine enforcement action
• Issued bank levies and established payment arrangements
• Prepared collection information statements
• Advised taxpayers on future actions needed to maintain tax compliance
• Researched the Integrated Data Retrieval System (IDRS) to obtain information on taxpayers and their assets
• Received incoming phone call from taxpayers regard their accounts
• Provided a range of administrative and technical assistance to taxpayers
• Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
• Created professional memoranda, letters and [Type] copy for [Job Title]s, meeting expected deadlines for distribution.
• Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
• Conducted thorough research using various media sources to obtain relevant data for staff requirements.
• Generated shipment invoices, prepared packages and set up courier deliveries for customers.
• Set travel arrangements and gathered documents for management and executive staff meetings and trips.
• Set up and maintained physical and electronic filing systems.
• Guided administrative and professional staff through computer and software problems.
• Received and routed incoming calls and correspondence to promote timely communication.
• Responded to telephone inquiries from clients and [Job Title]s and delivered information to inform and educate callers.
• Oversaw office inventory by restocking supplies and submitting purchase orders for new [Type] and [Type] products.
• Strengthened operational efficiencies and traceability by developing organizational filing systems for records, agendas and reports.
• Attended meetings and took meticulous notes to disseminate to all participants.
• Supported [Job title] by verifying complete financial records accuracy for purchase orders, expense reports and cost center investments.
• Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures.
• Maintained data confidentiality when inputting [Type] and [Type] information into [Software] system.
• Managed phone calls from clients when [Job Title] was unavailable and provided informative answers to questions.
• Updated system to organize office documentation, maximizing efficiency and increasing productivity.
• Exceeded specific team goals and resolved issues by partnering with staff to share and implement [Type] program initiatives.
• Answered [Number] daily phone calls on multi-line phone system and transferred calls to appropriate [Job title].
• Prevented scheduling errors by demonstrating strong attention to detail while managing daily calendar and creating weekly or monthly reports and presentations.
• Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
• Responded to requests for immediate office support, such as data searches, office memo drafts or reference retrievals.
• Sorted incoming mail and disseminated all correspondence to applicable departments.
• Developed and implemented efficient filing systems and customer database protocols.
• Handled all incoming calls and directed callers to appropriate department or employee.
• Supported office operations, managed client correspondence, ensured record tracking and handled internal communications.
• Compiled [Type] data and created reports and spreadsheets for use by [Type] department.
• Facilitated troubleshooting, maintenance and updates for office systems.
• Compiled and analyzed data utilizing spreadsheets or other database software such as [Software] and [Software].
• Received incoming packages and mail, dispersed parcels and shipped outgoing items for team of [Number][Job Title]s.
• Contacted customers via phone and email to confirm deliveries and follow up with inquiries.
• Generated [Type] reports to present decision-makers with valuable data.
• Proofed and edited letters and other correspondence to correct grammar and spelling errors.
• Exceeded specific team goals by partnering with staff to share and implement best practices.