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Facility Management and Security Resume Example

Resume Score: 80%

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FACILITY MANAGEMENT AND SECURITY
Summary

Thorough and analytical Penalty Examiner with over 25 years of federal experience. Great breadth and depth of knowledge of 8300 Penalty, FBAR penalty, tax collection and administrative processes. Ascribes to the highest levels of excellence. 10-year recipient of the Annual Performance Award for outstanding service and job performance.

Skills
  • Penalty & Payment Processing
  • Tax Law & Regulations
  • Document Management
  • Recordkeeping and data input
  • Knowledgeable with various IRS systems
  • FBAR Database
  • FinCEN Query
  • ERCS
  • IDRS
  • CBRS
Experience
Company NameFebruary 2011 to CurrentFacility Management and Security
City, State
  • Assemble case history for each case
  • Review and research delinquent and incomplete filing of Form 8300
  • Analyze and process errors, fines, and penalty waivers (either electronically or on paper forms
  • Research data in FinCEN Query, Currency Banking Retrieval System, Integrated Data Retrieval System and the Examination Returns Control System to provide accurate information to taxpayer accounts
  • Conduct analysis to determine when to impose a penalty or waiver
  • Input assessments, waivers and abatements
  • Prepare adequate forms for penalty processing
  • Review guidelines consisted with Internal Revenue Manual Tax Publication and SB/SE BSA directives Title 31 and Title 26
  • Advise taxpayers of Form 8300 penalty instructions and Publication 1544
  • Effectively, process checks within the 24-hour turnaround timeframe
  • Conduct telephone calls to taxpayers, third party, and power of attorney for missing information
  • Issue determination letters to sustain or waive proposed penalty
  • Monitor timely and late filing of Form 8300
  • Review correspondence and waiver request
  • Create up-to-date contact information for each case under review
  • Maintain correspondence for each case, including phone numbers, contacts and any actions taken
  • Prepare and produce documentation in support of case closure processed.
Company NameMarch 2006 to February 2011Tax Examiner
City, State
  • Process Currency Transaction Reports
  • Reviewed original and amended currency transaction reports
  • Input corrections from the Currency Transaction Reports
  • Corrected error data in the Currency Banking Retrieval System
  • Compiled, sort and verify source documents
  • Phone contact to banks and businesses on future filing of Form 4789
  • Answered 20-30 phone calls from bank representatives regarding IRS notices they received
Company NameMarch 2004 to February 2006Contact Representative
City, State

Conduct telephone interviews with taxpayers and third party representatives on tax issues

  • Reviewed various delinquent accounts to determine enforcement action
  • Issued bank levies and established payment arrangements
  • Prepared collection information statements
  • Advised taxpayers on future actions needed to maintain tax compliance
  • Researched the Integrated Data Retrieval System (IDRS) to obtain information on taxpayers and their assets
  • Received incoming phone call from taxpayers regard their accounts
  • Provided a range of administrative and technical assistance to taxpayers
  • Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
  • Created professional memoranda, letters and [Type] copy for [Job Title]s, meeting expected deadlines for distribution.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Conducted thorough research using various media sources to obtain relevant data for staff requirements.
  • Generated shipment invoices, prepared packages and set up courier deliveries for customers.
  • Set travel arrangements and gathered documents for management and executive staff meetings and trips.
  • Set up and maintained physical and electronic filing systems.
  • Guided administrative and professional staff through computer and software problems.
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Responded to telephone inquiries from clients and [Job Title]s and delivered information to inform and educate callers.
  • Oversaw office inventory by restocking supplies and submitting purchase orders for new [Type] and [Type] products.
  • Strengthened operational efficiencies and traceability by developing organizational filing systems for records, agendas and reports.
  • Attended meetings and took meticulous notes to disseminate to all participants.
  • Supported [Job title] by verifying complete financial records accuracy for purchase orders, expense reports and cost center investments.
  • Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures.
  • Maintained data confidentiality when inputting [Type] and [Type] information into [Software] system.
  • Managed phone calls from clients when [Job Title] was unavailable and provided informative answers to questions.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Exceeded specific team goals and resolved issues by partnering with staff to share and implement [Type] program initiatives.
  • Answered [Number] daily phone calls on multi-line phone system and transferred calls to appropriate [Job title].
  • Prevented scheduling errors by demonstrating strong attention to detail while managing daily calendar and creating weekly or monthly reports and presentations.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Responded to requests for immediate office support, such as data searches, office memo drafts or reference retrievals.
  • Sorted incoming mail and disseminated all correspondence to applicable departments.
  • Developed and implemented efficient filing systems and customer database protocols.
  • Handled all incoming calls and directed callers to appropriate department or employee.
  • Supported office operations, managed client correspondence, ensured record tracking and handled internal communications.
  • Compiled [Type] data and created reports and spreadsheets for use by [Type] department.
  • Facilitated troubleshooting, maintenance and updates for office systems.
  • Compiled and analyzed data utilizing spreadsheets or other database software such as [Software] and [Software].
  • Received incoming packages and mail, dispersed parcels and shipped outgoing items for team of [Number][Job Title]s.
  • Contacted customers via phone and email to confirm deliveries and follow up with inquiries.
  • Generated [Type] reports to present decision-makers with valuable data.
  • Proofed and edited letters and other correspondence to correct grammar and spelling errors.
  • Exceeded specific team goals by partnering with staff to share and implement best practices.
Education and Training
University of PhoenixJune 2009MBA: Business AdministrationCity
Davenport UniversityJune 2003BBA: Business AdministrationCity, State
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • University of Phoenix
  • Davenport University

Job Titles Held:

  • Facility Management and Security
  • Tax Examiner
  • Contact Representative

Degrees

  • MBA : Business Administration
    BBA : Business Administration

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