Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Plumbing understanding
Troubleshooting strength
System installations
Mechanical aptitude
EPA regulations understanding
Reliable and trustworthy
Decision-making
Education and Training
Barry Goldwater High SchoolPhoenix, AZExpected in 1994 – –High School Diploma: - GPA:
Experience
Stanley Steemer International, Inc. - Facilities Maintenance Technician/Construction Manager Holland, OH, 08/2017 - Current
Trained company teams to recognize and report serious or dangerous mechanical and electrical problems immediately and to perform basic maintenance without need for mechanic.
Inspected facilities and proactively detected and diagnosed potential or actual maintenance or repair needs by listening, looking and using precision measuring and testing instruments.
Recorded facilities work in official logs and meticulously tracked and followed recommended maintenance schedules to keep company operating smoothly and meeting customer needs.
Rebuilt machinery per manufacturers' designs and retrofitted and upgraded machinery per in-house design to improve equipment reliability or performance and optimize production.
Performed building and equipment maintenance and repairs, including heating, ventilation, air conditioning, carpentry, plumbing, electrical, vehicular and machinery work.
Managed replacement parts inventory using electronic tracking system to pinpoint current parts levels, flag shortages and initiate reordering promptly to avoid production interruptions.
Painted walls, ceilings, trim and doors and replaced fixtures to update building appearance.
Responded to emergency issues quickly to maintain smooth business operations.
Troubleshot and diagnosed building equipment and systems to find root causes.
Completed maintenance tasks to keep electrical, plumbing and HVAC systems operating at peak performance.
Recognized by management for providing exceptional customer service.
Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Fabricated parts by using personal expertise, advanced machinery and specific production instructions.
Exceeded customer satisfaction by finding creative solutions to problems.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Prioritized and organized tasks to efficiently accomplish service goals.
Aecom Technology Corporation - Water Technician Fort Lauderdale, FL, 08/2012 - 07/2017
Removed old, broken and unsafe water piping and fixtures with expert demolition skills.
Verified quality of completed work and inquired about further customers needs to end jobs on professional note.
Remediated structures to dry out wet areas and remove mold.
Maintained control of equipment, supplies and vehicles used in water services.
Managed water recovery and control services, including detecting leaks, tracing problems and testing flow.
Handled customers' emergency needs to resolve water problems and resulting damages.
Collected samples to assess water quality, including tests for pH, hardness and sediment levels.
Used forklifts, pumping equipment and air compressors frequently.
Measured out chemicals like ammonia and chlorine for use in disinfecting water.
Followed applicable regulations, including EPA and OSHA to maintain safety of water and all personnel.
Used SCADA system to maintain appropriate levels.
Monitored meters and gauges to determine load requirements and detect malfunctions.
Tested water and sewage samples with color analysis standards.
Adjusted equipment controls to purify water process and dispose of sewage.
Recorded meter and gauge readings on specified operational forms.
Coordinated routine operations and maintenance activities with plant workers.
Improved profit margins by streamlining operations and workflow.
Handled all delegated tasks, including estimates and installs.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Answered multiple calls per day to assist with customer questions and concerns.
Tommy Hare Construction - Superintendent City, STATE, 02/2008 - 08/2012
Determined optimal construction requirements and site plans.
Coordinated schedules and day-to-day activities of crew to satisfy project needs.
Maintained written daily log of job site activities for permanent records.
Estimated materials and labor requirements to complete jobs within budgetary and timeline requirements.
Maintained high-quality standards and educated general contractors on quality control requirements.
Established and cultivated professional working relationships, which proved highly effective during store construction.
Implemented onsite safety protocols and procedures and properly trained all team members on prevention measures, effectively reducing injuries 99%.
Eliminated project lags by inspecting work-in-progress to maintain pace, compliance and top quality control.
Coordinated training of construction teams on site-specific project requirements, techniques and procedures to keep all staff members informed of goals.
Maintained project compliance, reviewed contractor scope, secured materials and negotiated pricing for competitive bidding with zero lost time due to accidents.
Supervised residential and commercial new construction and remodels.
Maintained construction security surveillance for job sites, material stores and equipment depots.
Reported to Tommy Claire each week with project updates and estimated completion dates, noting any delaying issues.
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