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eye care technician resume example with 8+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Practiced at assisting clinical and surgical leaders with the diagnosis and treatment of acute and chronic patient conditions. Highly organized and professional in diverse routine and complex situations. Sets up and operates equipment, collects histories and provides comfort to patients.

Skills
  • Relationship development
  • Problem resolution
  • Processing payments
  • Stocking Shelves
  • Drug inventory management
  • Assisting Pharmacists
  • Confidentiality and HIPAA
  • Insurance Knowledge
  • Student records management
  • Lesson Planning
  • Curriculum Development
  • Teamwork
  • Early Childhood Education
Work History
11/2019 to 09/2020
Eye Care Technician Unitedhealth Group Calvary Evangelical Free Church, MN,
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Managed master calendar and scheduled appointments for 6 providers based on optimal patient loads and clinician availability.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Enhanced office efficiency by handling 50+ callers per day.
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company.
  • Referred and screened patients to make best use of resources, triage staff and serve community members.
  • Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
  • Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
  • Assessed and forwarded procedure and service details to correct coding staff to best categorize for insurance purposes.
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Checked patient data including insurance, demographic and health history to keep information current.
  • Scheduled, rescheduled and handled cancelled appointments for patients.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy.
  • Responded to correspondence from insurance companies to verify patient's coverage.
07/2018 to 11/2019
Pharmacy Technician Bright Horizons Family Solutons Sammamish, WA,
  • Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
  • Set up and modified patient profiles to include current information such as medications and insurance details.
  • Processed over 50 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Implemented vaccine awareness campaign that increased immunization-based revenue and enhanced community health education.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Resolved non-routine issues like third party billing, computer system and customer service issues.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Collected co-payments or full payments from customers.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Communicated instructions to patients or caregivers.
  • Processed incoming drug orders.
10/2017 to 06/2019
Lead Preschool Teacher Gothic Landscape Las Vegas, NV,
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
  • Promoted sensory development by providing access to different textures.
  • Allowed for ample outdoor discovery time each day.
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities.
  • Educated students in foundational concepts such as shapes, numbers and letters.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Planned and prepared activities for 5 year old students.
  • Supervised group of 25 students throughout semester.
09/2011 to 03/2017
Receptionist Landmark Of Louisville City, STATE,
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Coordinated travel accommodations for staff and out-of-town visitors, including vouchers, agendas and transportation.
  • Resolved customer problems and complaints.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Collected, sorted, distributed and sent mail and packages.
Education
Expected in
Associate of Arts: Interdisciplinary Studies
Jefferson Community And Technical College - Louisville, KY
GPA:
Expected in 05/2013
High School Diploma:
Louisville Male High School - Louisville, KY
GPA:

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Resume Overview

School Attended

  • Jefferson Community And Technical College
  • Louisville Male High School

Job Titles Held:

  • Eye Care Technician
  • Pharmacy Technician
  • Lead Preschool Teacher
  • Receptionist

Degrees

  • Associate of Arts
  • High School Diploma

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