executive planning administrator ii resume example with 9+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Motivated Global Event Manager bringing 8 years of experience delivering small to large-scale marketing events on-time and within stringent budgets. Talented at identifying potential problems, promptly mitigating obstacles and actively resolving conflicts to ensure client satisfaction and positive attendee experience.
Skills
Organizational Development
Event Management
Trade Shows
Contract Negotiation
Salesforce
Process Optimization
Relationship Management
Microsoft Office
Content Creation
Social Media Management
Financial oversight
ROI Tracking
Meeting Trends Analysis
Agenda Setting
Experience
Global Events Manager, 04/2022 - Current Salesforce.Com, Inc. – , NH,
Worked closely with senior management to implement strategic communications plans and marketing initiatives.
Coordinated marketing campaigns, monitoring accuracy, execution and follow-up.
Developed relationships with vendors to facilitate quality service at competitive rates while maintaining financial responsibility within budgets.
Assembled creative and innovative event attractions based on internal capabilities or outsourced to qualified vendors.
Attended and participated in industry events by designing and setting up conference booths, engaging with clients during conferences and managing breakdown.
Maintained relationships with COE leads to ensure all Event Marketing needs were met.
Worked closely to track ROI after each conference.
Organized venues, budgets,catering and event timelines for internal meetings and events.
Lead meetings project teams with internal stakeholders, cross-functional partners, and external vendors, outlining clear expectations of each role, fostered an environment for open collaboration and innovation and ensure all deadlines were met.
Managed live logistical components including meeting space, room set-ups, food and beverage, technology, audio visual, sleeping room reservations, production, and on-site management in person and virtually across the Globe.
Executive Planning Administrator II, 11/2020 - 03/2022 Mayne Pharma – City, STATE,
Facilitated communication between departments, management and customers to resolve issues and achieve performance targets.
Built strong community relations with subcontractors and vendors to optimize cost savings.
Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
Collaborated with leadership and colleagues to coordinate staffing for monthly team events.
Boosted client satisfaction through administration of on-site service requests and event logistics management.
Detailed and arranged travel arrangements and venue reservations for conferences and seminars.
Supported advertising and promotional initiatives by creating marketing materials.
Utilized LinkedIn to promote products, services and attract new clients.
Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Communicated company philosophies and policies, demonstrated work routines and documented performance.
Streamlined back office services for clients to promote proper functionality and positive user experience.
Senior Sales and Marketing Manager, 06/2016 - 07/2020 Verizon Wireless – City, STATE,
Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Maintained daily calendars of the CEO, Vice President of Marketing Vice President of Commerical Operations to set appointments with clients and internal team members.
Advised Board of Directors on Industry Technology Trends such as adapting to ZOOM vs Webex.
Coached and communicated to internal team members on board communications and decisions.
Assisted the Australian Board of Directors and one of our CEO's with Company Updates and trends on a Quarterly Basis.
Maintained adherence to client-event requirements through delegation, prioritizing and management of production phases from concept to execution.
Organized venues, budgets, guest lists, catering and event timelines with precise attention to detail for Board Members.
Synchronized planning and execution of simultaneous events at 1 million+ square foot convention centers.
Coordinated event catering, signage, displays, security and transportation for participants.
Improved results continuously by conducting thorough reviews of events' successes and failures.
Executed, Attended and participated in industry events and Trade Shows. Ranging from 100 to 50,000 attendees both domestic and international.
Coordinated Virtual Events in addition to handling external IT Vendors to ensure flawless execution of Events.
Used creative knowledge to manage unique giveaways and specialty gifts for trade shows and clients.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Designed contracts, collected fees and booked venues for events.
Spearheaded presentations with finance leaders, providing statistical data utilized in making financial decisions for Trade Show Budgets and Marketing Materials to present to Senior Leadership.
Managed canvassing strategies to generate appointments for the Generic Product Sales Team.
Customer Experience Specialist, 02/2014 - 05/2016 Hospira – City, STATE,
Supported customers with product implementation and usage and answered questions quickly and thoroughly.
Kept accurate records of customer interactions, payments and issues.
Engaged customers with proactive strategies to understand needs and develop successful solutions.
Demonstrated and sold mobile devices to guests, showcasing latest product features and capabilities.
Educated guests on policy terms, simplifying technical aspects of service contracts to increase guest comprehension and achieve greater customer satisfaction.
Directed event production in collaboration with sponsors, hosts and internal teams for quarterly events within the district.
Executive Marketing Administrator, 12/2011 - 01/2014 Company Name – City, State,
Aligned activities with corporate objectives by coordinating marketing, sales and IT processes.
Liaised with sales, technical services and customer relations personnel to drive on-time, under-budget project completion.
Stayed up to date on market trends and competitor details.
Coordinated and managed major proposal processes from initiation to implementation.
Drafted and finalized documents, memos, and letters.
Provided continuous process improvement and preventive and corrective actions to facilitate operational efficiency.
Provided clear and concise cost and time estimates for each phase of testing from test phase planning to final regression testing.
Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.
Identified and evaluated problems with yearly events to locate root causes of concerns and develop strategies for tackling, overcoming and leveraging obstacles.
Education and Training
High School Diploma: , Expected in 06/2011 - Freedom High School - Orlando, Florida, GPA: Status -
: Business Management, Expected in - Nash Community College - Rocky Mount, NC GPA: Status -
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