LiveCareer-Resume

executive housekeeper resume example with 6+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Maintenance Scheduling
  • Verbal and Written Communication
  • Service-Oriented
  • Trash Collection and Disposal
  • Detail-Oriented
  • Supply Replenishment
  • Multitasking and Prioritizing
  • Inventory Control
  • Team Support and Collaboration
  • COVID-19 Safety Procedures
  • Microsoft Office
  • Health Standards Compliance
  • Rug and Carpet Cleaning
  • Room and Public Space Cleaning
  • Cart Stocking and Organization
  • Time Management
  • Storage Area Management
  • CDC Sanitation Guidelines
  • Polishing and Dusting
  • Floor Cleaning, Polishing and Waxing
  • Drapery Washing
  • Window Washing
  • Wall and Ceiling Cleaning
  • Work Planning and Organization
  • Guest Service and Support
  • Professional and Courteous
  • Heavy Lifting
  • Chemical Handling
  • Staff Management
  • Equipment Disinfection
  • Lost and Found Management
  • Room Maintenance Scheduling
  • Restroom Servicing
  • Linen Cleaning and Storage
  • Staff Training
  • Data Entry
  • Process Improvement
  • Damage and Theft Reporting
  • Deep Cleaning Protocols
  • Customer Inquiry and Response
  • Safe Chemical Handling
  • Window Blind Dusting
  • Stain Removal
  • Quality Control
  • Kitchen Cleaning and Dishwashing
  • Meeting Room Preparation
  • OSHA Compliance
  • Furniture Moving
  • Chandelier and Light Fixture Cleaning
  • Guest Request Response
  • Mattress Cleaning and Turning
Experience
02/2020 to Current Executive Housekeeper Benchmark Hospitality | Basking Ridge, NJ,
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Inspected and evaluated physical condition of establishment to submit recommendations to management regarding painting, repairs and reallocation of space.
  • Prepared and distributed assignment sheets to assigned staff.
  • Conferred with staff to resolve performance and personnel problems and discuss company policies.
  • Ordered supplies through approved vendors and submitted invoices for payments.
  • Conducted daily walk throughs and inspections of guest rooms and public spaces.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory, and removing trash.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Sanitized and cleaned sinks, mirrors, toilets, and showers.
  • Communicated with maintenance team on damages to repair.
  • Delivered ironing boards, baby cribs, and rollaway beds to guests' rooms.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Created inventory checklists and stocked housekeeping carts daily.
  • Performed linen washing, dishwashing, vacuuming, dusting and mopping.
  • Observed sanitation and exposure guidelines, maintaining internal protocols to minimize possibility of on-site infections.
  • Staged offered amenities during room turnovers, confirming presence of appropriate signage and personal hygiene products.
  • Followed safety procedures when handling materials and discarding waste.
  • Stored tools in assigned locations, maintaining clean, orderly storage and maintenance habits.
  • Complied with regulations regarding hazardous chemicals storage and disposal, depositing empty containers in appropriate receptacles.
  • Informed appropriate facilities personnel of required repairs or upgrades to equipment.
  • Coordinated deliveries of extra room furniture, bedding, linens and towels to meet guest needs.
  • Wrote shift reports detailing housekeeping activities, room vacancies and timekeeping data.
08/2015 to 07/2019 Remodeling Crew Member Fairfield Residential Llc | Edmonds, WA,
  • Worked with clients to find appropriate material sources according to client budgets and specific project needs.
  • Corrected issues and installed new fixtures, wiring, circuits and motors.
  • Cut materials to specified sizes for installation using power saws and tile cutters.
  • Completed construction tasks, millwork, carpentry, framing, plumbing, electrical and drywall building.
  • Understood how to operate and maintain job site equipment safely and for maximum productivity.
  • Gained independent working skills and guided and mentored less experienced team members.
  • Performed demanding physical work over extended periods and modeled positive attitude.
  • Assisted with diverse construction challenges to help team and customer.
  • Worked productively as lead or helping team member and drove customer satisfaction.
  • Read and followed safety plans, maintenance instructions, training manuals, material safety data sheets and procedure manuals.
  • Displayed high standards for quality workmanship and routinely double-checked work.
05/2014 to 02/2015 Assistant Manager Family Dollar | City, STATE,
  • Delegated daily tasks to team members to optimize group productivity.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Completed inventory audits to identify losses and project demand.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
  • Monitored cash drawers in multiple checkout stations to verify adequate cash supply.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Recruited and hired qualified candidates to fill open positions.
  • Worked closely with customers to understand needs and resolve diverse issues.
  • Oversaw daily operations, maintenance and administration of various properties.
  • Maintained current understanding of company offerings to better serve customers and team members.
  • Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve bottom-line profitability.
  • Assisted in store opening by setting up office space, computers and cash registers.
  • Managed and motivated 4 or more employees.
  • Learned all aspects of [Type] business from ground-up to fully understand every operational facet and contribute to long-term business success.
  • Assisted with hiring of new employees by verifying references and prior employment.
Education and Training
Expected in 06/2012 to to High School Diploma | Westside High School, Jacksonville, FL GPA:
Expected in to to | Florida State College At Jacksonville, Jacksonville, FL GPA:

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Resume Overview

School Attended

  • Westside High School
  • Florida State College At Jacksonville

Job Titles Held:

  • Executive Housekeeper
  • Remodeling Crew Member
  • Assistant Manager

Degrees

  • High School Diploma
  • Some College (No Degree)

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