Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Experience
04/2019 to Current Executive Housekeeper State Of Nebraska | Seward, NE,
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
  • Cleaned, sanitized and restocked bathrooms everyday to keep facilities fresh.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Interacted pleasantly with clients and patrons when performing daily duties.
  • Coached new housekeepers by demonstrating approved cleaning procedures.
07/2017 to 04/2019 Cashier/Sandwich Artist Subway | City, STATE,
  • Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness.
  • Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Processed customers' payments and provided receipts.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Maintained clean, well-organized and properly sanitized front counter area to greet customers.
  • Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales.
  • Completed efficient store opening and closing procedures each day.
  • Stored food in designated containers and proper storage locations to prevent spoilage, cross-contamination and illnesses.
  • Monitored dining area and quickly cleaned up spills, reset tables and removed trash to keep area presentable and ready for use.
  • Maximized time by restocking counter supplies and condiment stations, cleaning windows and emptying trash cans during slow periods.
  • Organized food preparation stations and replenished supplies regularly.
  • Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
  • Assisted customers, including answering questions and preparing orders.
  • Trained sandwich artists to apply attention to detail and commitment to quality.
  • Cleaned and maintained all food preparation stations.
  • Restocked kitchen supplies by rotating food according to dates and [Action].
  • Cleaned food preparation equipment, work areas and counters to maintain hygienic, sanitary establishment.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Communicated with customer to provide menu offering details and assist with decision-making.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
08/2015 to 06/2017 Cashier/Shift Leader Dairy Queen | City, STATE,
  • Helped customers find specific products, answered questions and offered advice.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Processed customer payments quickly and returned exact change and receipts.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Maintained clean, organized work area at all times and encouraged similar dedication in team members to maximize group efficiency.
  • Recorded production data for each product batch, including ingredients used, time cycles and temperatures.
  • Followed recipes with accuracy and precision to achieve optimal integrity of food products, including specific flavor and texture.
  • Observed strict food safety and sanitation rules and practices to avoid illnesses like E.coli and salmonella.
  • Memorized seasonal menu options and flavors to provide customers with updated information on new items and offerings.
  • Provided information to customers regarding ice cream flavors, ingredients and nutritional information.
  • Assisted management with inventory and ordering supplies to provide uninterrupted sales.
  • Cleaned and organized all areas, including utensil and napkins station and restroom facilities.
  • Memorized menu items, identifying allergens to streamline service to customers.
  • Performed end-of-day duties by balancing payments and receipts in cash register.
  • Handled cash and credit card transactions quickly and accurately.
  • Upsold products to customers and made recommendations based on staff and customer experience.
  • Maintained cleanliness of showcase, lobby and patio area, remaining attentive to trash, tables and chairs.
  • Leveraged product knowledge to make recommendations for indecisive customers.
  • Processed telephone orders, reviewing and verifying all information for accuracy.
Education and Training
Expected in 06/2016 High School Diploma | Three Rivers High School, Three Rivers, MI GPA:

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Resume Overview

School Attended

  • Three Rivers High School

Job Titles Held:

  • Executive Housekeeper
  • Cashier/Sandwich Artist
  • Cashier/Shift Leader

Degrees

  • High School Diploma

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