Livecareer-Resume

Executive Housekeeper Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Meticulous Executive Housekeeper using Number years in hospitality industry to maintain highest standards of cleanliness and staff efficiency. Additional skills include time management, employee follow up and motivation as well as providing excellent customer service through highly-organized services.

Committed Executive Housekeeper whose superior work and ability to build team of dedicated cleaning staff spans over Number years in hospitality industry. Focused on enhancing overall guest experience by providing superior and timely room cleaning.

Executive Housekeeper with Number years providing superior cleaning services in hospitality industry. Areas of expertise include skilled team management, adhering to safety regulations and maintaining fun and efficient work environment for staff.

Thorough Job Title experienced in managing housekeeping for Number-room, Number-star hotel. Expertise in inspecting units, maintaining adequate inventory and supplies and organizing laundry services. Offering Number hours of availability per week, including evenings and weekends.

Motivated Housekeeper with Number years of room cleaning employment. Proven leadership, management and training skills. Familiar with proper use of all cleaning materials.

Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems and improving customer satisfaction.

Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and Task and training in Skill. Motivated to learn, grow and excel in Industry.

Skills
  • Scheduling
  • Budgeting
  • Organized Leadership
  • Staff Management
  • Time management expert
  • Maintenance scheduling
  • Motivational communicator
  • Conscientious
  • Quality control guidelines
Work History
Executive Housekeeper, 10/2017 to 03/2020
B.F. Saul Company HospitalityMclean, VA,
  • Participated in and organized regular safety training initiatives to maintain cleaning staff that was cautious around cleaning supplies and highly professional.
  • Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
  • Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
  • Consistently responded to cleaning emergencies on behalf of guests with speed, ease and confidentiality.
  • Streamlined weekly cleaning schedule for Number employees.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Trained new Job titles on all departmental procedures and provided assistance in finding necessary Type items and cleaning supplies.
  • Operated Equipment and used chemicals by following all safety protocols and procedures to avoid burns and injuries.
  • Accepted accountability for all assigned building keys, master keys and access cards.
Assistant Executive Housekeeper, 04/2015 to 10/2017
HyattBurlingame, CA,
  • Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
  • Participated in and organized regular safety training initiatives to maintain cleaning staff that was cautious around cleaning supplies and highly professional.
  • Streamlined weekly cleaning schedule for Number employees.
  • Consistently responded to cleaning emergencies on behalf of guests with speed, ease and confidentiality.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Accepted accountability for all assigned building keys, master keys and access cards.
  • Trained new Job titles on all departmental procedures and provided assistance in finding necessary Type items and cleaning supplies.
Room Inspector, 04/2014 to 04/2015
Benchmark HospitalityChicago, IL,
  • Reviewed guest room toiletries, amenities and furnishings as part of quality check.
  • Inspected guest rooms for compliance with cleanliness standards.
  • Maintained records in property management system for room inspections.
  • Collaborated with various team members to meet guests' requests.
  • Trained housekeeping staff on cleaning protocols.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Communicated repair needs to maintenance staff.
  • Coordinated hotel-wide laundry workflow to fulfill guest laundry requests in under Number hours.
  • Maintained controls over expenses and inventory for optimal budget tracking.
  • Reduced financial discrepancies through accurate management of payroll and bookkeeping processes.
  • Improved process efficiency through effective inventory control in alignment with client standards.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Completed schedules, shift reports and other business documentation.
  • Adhered to safety protocols by enforcing proper equipment usage.
  • Drove improvements to workflow and room turnover with hands-on, proactive management style.
  • Directed team of Number personnel in busy hotel with Number rooms.
  • Worked with front desk to respond promptly to all guest requests.
  • Evaluated employee performance and developed improvement plans.
  • Introduced new operational programs like incentives to increase company loyalty and reduce employee turnover.
  • Created and implemented training programs to enhance employee performance.
  • Increased employee performance through effective supervision and training.
Houseperson/Laundry Attendant, 04/2012 to 04/2014
Hilton Garden Inn HotelCity, STATE,
  • Operated traditional and computer-operated washers and dryers while observing all safety protocols.
  • Collected soiled linens, including tablecloths, napkins and draperies after large events.
  • Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
  • Used special treatments, including borax, Fels Naphtha and Type cleaner to remove stains.
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature and cleaning agents.
  • Folded laundry after washing and drying and transported to staging area.
  • Loaded and unloaded machines, ironed pieces and folded cleaned items, typically handling over Number pieces per shift for large $Amount revenue-producing business.
  • Assisted with cleaning and maintenance of laundry equipment, including Type washers and Type dryers to keep machines in proper working order.
  • Collected soiled linens and clothing and pretreated stains.
  • Maintained safety practices at all times to protect personnel and laundry loads.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Monitored all company inventory to ensure stock levels and databases were updated.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
Education
Associate Of Applied Science: Criminal Justice, Expected in 06/2008
Pioneer Pacific College - Springfield, OR,
GPA:
Bachelor Of Science: Psychology, Expected in 06/2013
Argosy University Online - ,
GPA:

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

80Good

Resume Strength

  • Length
  • Personalization
  • Target Job
  • Typos

Resume Overview

School Attended
  • Pioneer Pacific College
  • Argosy University Online
Job Titles Held:
  • Executive Housekeeper
  • Assistant Executive Housekeeper
  • Room Inspector
  • Houseperson/Laundry Attendant
Degrees
  • Associate Of Applied Science
  • Bachelor Of Science

Similar Resume

View All
Executive Housekeeper
Executive Housekeeper
Executive Housekeeper