(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Executive Profile
Versatile professional with years of C level administrative support adept at managing multiple projects, providing exceptional customer support and streamlining office operations for major productivity gains.  
Expert in building client/vendor databases and relationships, time management, verbal communication & event planning. Licensed Real Estate Professional knowledgeable in contract negotiation, lease preparation, marketing and social media skills.
Moseley Real Estate School Fredericksburg, VA Expected in 2004 : Real Estate - GPA :
National Education Center , Washington DC Expected in 1994 Associate of Science : Medical Assistant/Nursing - GPA : NEC Medical Assistant
Deep Creek High School Chesapeake, VA Expected in 1990 High School Diploma : - GPA :
  • Licensed Real Estate Salesperson in Virginia
  • CPR Certified 
  • USAG Jr. Olympic Gymnastics Coach 
  • Certified Distressed Property Expert (CDPE)
  • Previous Secret Clearance 1995-1999
  • National Association of Realtors (NAR)
  • Northern Virginia Association of Realtors (NVAR)
  • Fredericksburg Area Association of Realtors (FAAR)
  • Metropolitan Regional Information System (MRIS/MLS)
Professional Experience
Windermere Real Estate - Executive Assistant to Director of Corporate Real Estate
Wailea, HI, 09/2014 - 06/2015
  • Maintained Director and six VP Calendars, contact databases and appointments
  • Greeted clients and facilitated communications between contacts.
  • Assisted Security with new employee paperwork, processing, security badges, computer access and building access
  • Maintained VP professional Architect & Real Estate license renewals
  • Scheduled continuing education classes and prepared documentation for new or lapsed licenses in DC, MD & VA
  • Scheduled executive conferences and meetings
  • Submitted receipts for Director purchases and maintained corporate credit cards
  • Maintained files, materials, information, schedules and related data.
  • Assisted with obtaining bids for external contractors/vendors
  • Maintained Property Management files, commercial leases/sub-leases and reports
  • Mailed monthly invoices to clients
  • Utilized FedEx and UPS system for mailing documents
  • Prepared travel arrangements for Director & VP's ensuring employee travel needs and competitive pricing were met
  • Coordinated executive events and trade shows
  • Prepared letters, memos, e-mails, and reports in draft and final form 
Availity - Realtor
Jacksonville, FL, 05/2004 - Current
  • Assisted sellers, buyers, renters and landlords in all phases of home, land sales, leases and purchases, including marketing and advertising
  • Prepared Leases, Listing Agreements & Purchasing Contracts
  • Educated customers regarding complex financial concepts in a clear and concise manner
  • Collected and analyzed statistical data to determine market trends in an ever-changing housing market
  • Utilized automated multiple listing services (MLS/MRIS) to create comparative market analyses used in listing presentations
  • Ensured all contracts, leases and other pertinent documents adhered to internal, state and federal guidelines and regulations
  • Directed all incoming phone calls for the real estate office on assigned days
  • Greeted all customers, handled inquiries, accepted rental payments and directed customers to appropriate departments or agents
  • Created and edited letters of correspondence, brochures, postcards and flyers for before and after sales marketing purposes
  • Organized mass mailings, created and maintained mailing records, generated and distributed incoming mail
  • Maintained customer databases and filing systems
  • Coordinated appointments for home showings with prospective buyers and renters
  • Generated lists of available properties to meet needs and financial resources of customers and clients
  • Generated invoices for reimbursement to Freddie Mac for maintenance charges on listed foreclosed properties
  • Submitted rental applications and deposits for rentals to property management
  • Communicated effectively with customers, strategic partners, brokers, financial institutions and staff
  • Developed and maintain internal and external relationships
  • Handled customer service inquiries and resolve service issues
  • VHDA and CDPE certified to conduct buyer and seller seminars
  • Used automated systems to compile, modify and enter data
  • Utilized various paperless software programs.
  • Managed and maintained Social Media sites and website
Ohm - Executive Assistant
Akron, OH, 08/1997 - 04/1999
  • Provided administrative support to the Office Manager and Vice President of Operations
  • Maintained VP calendar and scheduled meetings, training, conferences, travel and luncheons
  • Replenished office supplies for corporate and all off-site offices
  • Served as back-up Office Manager
  • Arranged for courier service
  • Supported 11 executive staff members, maintained VP expense reports and ensured prompt reimbursement
  • Corresponded on a regular basis with Sales Representatives from various companies and maintained a high degree of corporate confidentiality and efficiently met deadlines on all requirements and projects
  • Designed organizational chart and labor category database; updated salary/title changes as needed
  • Implemented a supply tracking system, negotiated supplier contracts to reduce company expenditures
U.S. Agency For International Development - Administrative Assistant
City, STATE, 02/1994 - 07/1997
  • Provided administrative support for various government contractors
  • Arranged travel authorizations and vouchers for non-direct hire, direct hire and Michigan Fellows
  • Trained new staff members with office standards and policies
  • Prepared congressional correspondence, draft outgoing cables to various USAID missions and
  • Scheduled meetings for senior staff and the Office Director
  • Greeted customers, maintained office database, filed documents and prepared office presentations
  • Administrative Skills
  • Vendor Negotiations & Partnerships
  • Team Leadership
  • Interpersonal Skills
  • Staff Motivation
  • Time Management
  • Supply Chain Management
  • Cost Reduction
  • Event Planning
  • Cables & Congressional Correspondence
  • Real Estate Lease Preparation & Contract Negotiation
  • Regulatory Compliance
  • Travel & Expense Reports/Reimbursement
  • Accounts Payable/Receivable
  • Filing
  • Multi-line phone
  • MS Office Suite
  • Concur Travel Software
  • Paperless Pipeline
  • DocuSign
  • CRM Software
  • Type 85+ WMP

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School Attended

  • Moseley Real Estate School
  • National Education Center
  • Deep Creek High School

Job Titles Held:

  • Executive Assistant to Director of Corporate Real Estate
  • Realtor
  • Executive Assistant
  • Administrative Assistant


  • Associate of Science
  • High School Diploma

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