SEARCH

Executive Administrative Coordinator Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
Vanessa M.
Anacleto
Professional Summary

Strong HR generalist with a diverse range of practical and theoretical knowledge in learning and development, employee relations, recruitment, and labor management. Maintains continuous professional development in the field with labor law expertise particularly relating to union management. Obtained a MSc in Human Resources Management perfectly balancing strong practical experience. Managerial level of experience within HR supervising teams and providing an excellent level of HR services. Labor Law Team Management HR Policies Conflict Resolution DBR Employee Relations Union Negotiation Onboarding Data Management Recruitment Cycle Office Administration Benefits / Compensation Absence Management Smooth and efficient [Job Title] with experience enhancing executive productivity and improving business operations. Exceed expectations for maximizing group performance and overseeing efficient calendars. Operate well with minimal supervision to meet demanding objectives. Enterprising Senior Executive Administrator with [Number] years of experience. Expert in strategic planning and organization and providing comprehensive support to company leaders. Goal-oriented with ability to meet long-term goals through daily organization. Dedicated to excellent customer service, client satisfaction and team communication.

Skills
  • Administrative duties
  • Administrative support
  • Streamline
  • Benefits
  • Communication skills
  • Conflict resolution
  • Contracts
  • Client
  • Clients
  • Customer satisfaction
  • Customer service
  • Data entry
  • Database
  • Email
  • Forms
  • Human Resources
  • Managerial
  • Managing
  • Mediation
  • Money
  • Office
  • Win
  • Negotiations
  • Organizing
  • Psychiatry
  • Radio
  • Recruitment
  • Research
  • Teaching
  • Teamwork
Education
Golden Gate University2011M.Sc: Human Resources
Cornell University2006Certification, Human Resources Certification
American InterContinental UniversitySchaumburg, IL05/2005BA: Health Care Administration - Focus Human Resources
American Intercontinental University2004Associate: Business Administration
BSc
Work History
VENTURI STAFFING- Executive Administrative Coordinator
Concord, CA01/1999 - 01/2004
  • Monitored all aspects of treatment for our client base (care for children) and oversaw the communication of sensitive information to a variety of stakeholders.
  • This task demonstrated my ability to work successfully with a variety of stakeholders and handle a heavy workload in a pressurized work environment.
  • Successfully partnered with several members of the courts to facilitate the preparation of essential documents, including applications, authorization renewals and special reports.
  • Liaised closely with both the court system and social workers to track, monitor and report child visitations - my careful management of this task ensured all our clients were received timely medical visits until they reached 18 years old.
  • Directed the training for all the facility's staff teaching them how to maintain excellent levels of customer service, communicate effectively with clients, and build strong long-lasting relationship with them too.
  • Implemented a new process of to fill-out forms for other doctors for children/visits, that increased efficiency by 90%.
  • This helped the firm save roughly save time and money with the court system.
  • Conducted independent research on contracts for court appearance proceedings which helped the approval of their medsInitiated and developed a database to track children's information, including age, medication history and visits, as well as social worker names, guardians, and court dates for approval/disapproval of applications.
  • This helped to more easily improve the maintenance of the firm's data and the accuracy of its records.
  • Provided overall team administrative support to six DR.
  • Child Psychiatry staff members, updating them on educational events thereby supporting their continuous professional development criteria.
CCI-TRIAD- Customer Service Dispatcher
Livermore, CA01/1998 - 01/1999
  • Oversaw all the office's administrative duties and acted as the first point-of-contact for external individuals interfacing with the business.
  • I politely managed business customers, received service calls, diligently followed data entry procedures, and routed calls to appropriate company departments.
  • Developed a new call-back priority system in accordance with departmental guidelines which helped streamline my work and ensure all our clients were dealt with promptly.
OFFICE TEAM ROBERT HALF- Administrative Assistant
Stockton, CA01/1997 - 01/1999
  • Managed all the recruitment and selection for the Human Resources function: posting job adverts, collating responses, maintaining candidate interaction, conducting assessments, and dealing with the on boarding process too.
  • Maintained excellent links with our external partners by composing and distributing daily email updates to radio stations for public service announcements.
  • Led a team of four my job as coordinator, in orchestrating an annual luncheon for corporate sponsors and donors.
  • The event was hugely significant for our firm and demonstrated the level of trust I had been able to garner to be such the responsibility of organizing it.
AVIS RENT-A-CAR SYSTEMS- Customer Service Lead
South San Francisco, CA01/1984 - 01/1997
  • Drove the firm's customer satisfaction levels by personally handling all difficult and escalated complaints from clients.
  • My success in this area was as a result of my clear communication skills and ability to seek win-win solutions for both the firm and its clients.
  • Day-to-day worked on DBR daily cash resolution for station.
  • Managed a staff of 10 individuals and oversaw the proper training and onboarding of 30 new staff members, including those at a managerial level.
  • Improved conflict resolution and mediation by being available to meet with any team or member, and resolve any problem, how to use their empowerment on the job, talk one-on-one with employees ensuring a teamwork-focused work environment.
  • Gained a significant level of experience and exposure to the practical working of labor laws in dealing with union contracts, benefits and compensation packages, and leave of absence.
  • Worked closely with management team in handling the union negotiations gaining invaluable experience with managing collective discussions and dispute resolutions.
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • VENTURI STAFFING
  • CCI-TRIAD
  • OFFICE TEAM ROBERT HALF
  • AVIS RENT-A-CAR SYSTEMS

School Attended

  • Golden Gate University
  • Cornell University
  • American InterContinental University
  • American Intercontinental University

Job Titles Held:

  • Executive Administrative Coordinator
  • Customer Service Dispatcher
  • Administrative Assistant
  • Customer Service Lead

Degrees

  • M.Sc : Human Resources
    Certification, Human Resources Certification
    BA : Health Care Administration - Focus Human Resources
    Associate : Business Administration
    BSc

Similar Resumes

View All
Executive-Administrative-Coordinator-resume-sample

Executive Administrative Coordinator

Collaborative Clinical Research Solutions, Inc

Seabrook, Texas