Highly detail oriented Quality Assurance Manager specializing in result oriented analysis of office processes and software application functionality and training specialist.
Qualifications
Strong analytical skills
Technical help desk experience
Skilled associate training manager
Testing
Excellent problem solving skills
Software quality control
Process design
Excel budget analysis
Education and Training
Franklin Heights High SchoolColumbus, OhioExpected in 1986 – –: - GPA:
Accomplishments
Successfully developed and grew corporate management company for 12 years assisting mostly home health administration.
Developed sales contract software for large homebuilder later used nationally by several firms.
Elected President of Special Interest Group for National Homebuilders Association JD Edwards software company.
Awarded Corporate Employee of the year.
Awarded 10 year exceptional service pin.
Developed manager involvement with final home inspections to assure highest quality for buyer's move in.
Work Experience
Intel Corp. - Executive Administration Los Angeles, CA, 06/2003 - Current
Developed streamlined recertification notification software for home health care company.
Created audit process for patient medical charts.
Manage the administration of home health care company.
Create process and workflow analysis for efficiency.
Manage background checks company.
Designed Budget Projection and Analysis for management group.
Assisted in decision for future corporate expansion and growth.
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