EVS Attendant/ Casino Janitor Resume Example Ameristar Casino St.Charles

EVS ATTENDANT/ CASINO JANITOR

Summary

Skilled Manager of 15+ years, offering proven leadership, problem-solving and team building abilities developed over a progressive career. Consistently empower employees to improve performance and maximize customer satisfaction through advanced training and mentoring. Resourceful and forward-thinking Manager steadfast in pursuing opportunities to improve day-to-day operations and bottom-line profits. Specializing in working from the ground up any different operational backgrounds.

Skills

Learning style assessment
Excellent classroom management
Social skills development
Inventory oversight
Coaching and mentoring
Restaurant operations management
Brand standards promotion
Staff development talent

Strong leader
Hiring and training
Adaptable
Labor and food cost control
Customer-oriented
Cash drawer balancing
Issue resolution
Merchandise restocking

Experience

EVS Attendant/ Casino JanitorAmeristar Casino-St.Charles | St Charles, MO | Jun 2019-Nov 2019

Cleaned assigned zones areas inside the casino floor including equipment , flooring/carpet ,ashtrays, restrooms, break rooms, and team rooms meeting rooms. Assigned to clean the convention center and business offices throughout the casino for the day-to-day operations or specialty events such as weddings, graduations, parties, receptions or more. Assist in the cleanup of hazardous material according to the proper safety and sanitation standards.

Planned and executed special projects like stripping and waxing the floor if needed.

Operations ManagerDollar Tree | St. Charles, Missouri | Apr 2017-Jan 2019

Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Achieved and surpassed production targets through effective staff management, task allocation and materials coordination.
Implemented conflict-resolution tactics by cooperating with clients and staff to achieve team objectives.
Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
Assisted in refining procedures, defining best practices and correcting reported audit issues.
Ordered, tracked, uploaded /stocked/rotated coolers of refrigerator / Frozen product.
Cross-train cashiers on their daily functions; including stocking, refacing, impulse areas stocking and cleaning, proper time management, and store cleaning details.

Restaurant General ManagerChristian Foods McDonald's Inc | St. Peters , MO | Jun 1999-Jul 2016

Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
Monitored and trained service team members on suggestive selling practices and continuous sales growth of beverage, appetizer, add-on and desserts.
Prepared strategic and annual forecasts and budgets, analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards.
Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiences.
Established and enforced standards of personnel performance and service to provide customers with consistent and positive experiences.
Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Priced and ordered food products, kitchen equipment and food service supplies.
Scheduled and directed staff in daily work assignments to maximize productivity.
Encouraged patron loyalty by emphasizing customer-focused approach by staff.
Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.

Special Needs FacilitatorCentral Elementary School Vacation Station | St Charles, MO | Mar 2000-Jan 2002

Developed Individual Education Programs (IEP) to establish student outcome goals and define educational strategies; leveraged developmental practices and educational theories to achieve educational objectives.
Conducted small group and individual classroom activities with students based on differentiated learning needs.
Fostered relationships with students to increase engagement, and periodically reported student progress to parents/guardians and school leadership.

Education and Training

High School DiplomaFrancis Howell High School | | Saint Charles, MO | Jun 2000

Resume Overview

Companies Worked For:

Ameristar Casino-St.Charles
Dollar Tree
Christian Foods McDonald's Inc
Central Elementary School Vacation Station

School Attended

Francis Howell High School

Job Titles Held:

EVS Attendant/ Casino Janitor
Operations Manager
Restaurant General Manager
Special Needs Facilitator

Degrees

High School Diploma

EVS Attendant/ Casino Janitor Resume Example

Resume Score: 80%

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