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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Dedicated Administrative professional with proven skills in managing administrative teams and delegating tasks to accomplish operational goals. Knowledgeable about arranging authorizations, preparing work orders and processing vouchers. Methodical and highly organized with good prioritization and planning abilities. Motivated [Job Title] with understanding of [Type] processes, customer relations and multi-line telephone systems. Positive and upbeat team player with exceptional clerical knowledge and hardworking mentality.

Skills
  • Customer support
  • Customer service
  • Organization
  • Project Organization
  • Multi-line phone proficiency
  • Customer and client relations
  • Appointment setting
  • Social media knowledge
  • Package routing
  • Documentation and reporting
  • Patient Scheduling
  • Mail distribution
  • Mail handling
  • Conference planning
  • Scheduling
  • Security awareness
  • Customer/Client relations
  • Professional demeanor
  • Correspondence distribution
  • Conflict resolution
  • Telephone skills
  • Recording vital signs
  • Patient Management
  • Compassionate
  • Outpatient care
  • Patient Assessments
Work History
05/2018 to 09/2018 Event Staff Member The Travel Corporation | Las Vegas, NV,
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Served customers at weddings/events
  • Decorated rooms and areas on location
  • Set up tables and equipment needed for events on and off location
  • Help take down decorations and equipment used for events on and off location
  • Optimized guest satisfaction with food and beverages by quickly addressing requests and complaints.
  • Welcomed guests to events, checked invitations and oversaw proper seating.
  • Alerted guests of venue rules and reported infractions or violations to appropriate parties.
  • Assisted in event set-up according to instructions, guaranteeing readiness within strict schedules.
  • Utilized great communication and interpersonal skills when interacting with all parties, including children, parents, management staff and fellow team members, to promote smooth and efficient operations.
  • Welcomed guests and directed each person to desired party, room or activity.
  • Handled various cleaning duties, including wiping down tables, sanitizing restrooms and removing trash, during each shift to keep all areas professional and inviting.
  • Developed team communications and information for [Type] meetings.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Transported [Product or Service] to customer locations [Timeframe].
08/2015 to 08/2016 Office Services Associate The Millennium Group | Burbank, CA,
  • Distributed incoming mail from shipments, couriers and postal delivery to [Number] departments within organization.
  • Answered telephone calls and read emails to redirect calls and forward emails to appropriate personnel.
  • Operated [Type] and [Type] postage equipment to register weight of packages, automatically open letters and apply meter postage on outgoing mail.
  • Answered average of [Number] calls per [Timeframe] to address customer inquiries, confirm appointments and provide [Product or Service] information.
  • Monitored stock of office supplies to report shortages to management, including paper clips, stationery and printer paper.
  • Used scanner and [Software] to scan important documents into computer system.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using [Software] and [Software].
  • Kept reception area clean and neat to give visitors positive first impression.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Monitored usage of [Type] supplies and contacted vendors to place new orders for replenishment.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Managed multiple projects simultaneously using organizational and analytical skills.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Provided clerical support to [Number] company employees by copying, faxing and filing documents.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Provided ease of access and navigation for important data by compiling, organizing and uploading organizational documents to [Type] database.
  • Supported [Type] staff on special assignments, including [Type] and [Type] projects, through [Action] and [Action].
  • Arranged meetings for [Job title]s and coordinated resources for use by all attendees.
  • Received and routed business correspondence to correct departments and staff members.
  • Organized and readied [Type] reports compiled from [Type] and [Type] data for submission to [Job title]s.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
10/2014 to 08/2015 Office Service Associate Williams Lea | Rockford, IL,
  • Distributed incoming mail from shipments, couriers and postal delivery to [Number] departments within organization.
  • Managed front desk area by welcoming and greeting visitors and responding to in-person requests.
  • Reviewed files and records to obtain information to respond to customer and client requests.
  • Operated [Type] and [Type] postage equipment to register weight of packages, automatically open letters and apply meter postage on outgoing mail.
  • Answered telephone calls and read emails to redirect calls and forward emails to appropriate personnel.
  • Answered average of [Number] calls per [Timeframe] to address customer inquiries, confirm appointments and provide [Product or Service] information.
  • Monitored stock of office supplies to report shortages to management, including paper clips, stationery and printer paper.
  • Used scanner and [Software] to scan important documents into computer system.
  • Appraised [Type] and [Type] information to give customers appropriate answers regarding [Type] matters.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Arranged meetings for [Job title]s and coordinated resources for use by all attendees.
  • Supported [Type] staff on special assignments, including [Type] and [Type] projects, through [Action] and [Action].
  • Managed multiple projects simultaneously using organizational and analytical skills.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Provided clerical support to [Number] company employees by copying, faxing and filing documents.
  • Monitored usage of [Type] supplies and contacted vendors to place new orders for replenishment.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Strategically distributed administrative tasks amongst [Type] staff and provided guidance to promote performance.
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using [Software] and [Software].
  • Recognized [Type] issues prior to escalation and applied [Technique] for effective resolution.
  • Provided ease of access and navigation for important data by compiling, organizing and uploading organizational documents to [Type] database.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Received and routed business correspondence to correct departments and staff members.
02/2002 to 10/2012 Certified Nursing Assistant /Certified Medication Technician Cass Regional Medical Center | City, STATE,

Obtained client medical history, including medication information, symptoms and allergies.

  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Cared for average of [Number] patients per [Timeframe] in [Type] facility, delivering high-quality, efficient support to meet all needs.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination.
  • Transported patients between rooms and appointments or testing locations.
  • Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep [Job title]s informed of changes.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering [Type] treatments and evaluating patient needs.
Education
Expected in 05/2000 High School Diploma | Clinton High School , Clinton, MO, GPA:
Expected in 2000 | Certified Medication Technician Warrensburg Area Voc-Technical School, Warrensburg, MO GPA:
Expected in 1999 | Certified Nursing Assistant Clinton Area Vocational Technical School, Clinton, MO, GPA:

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Resume Overview

School Attended

  • Clinton High School
  • Warrensburg Area Voc-Technical School
  • Clinton Area Vocational Technical School

Job Titles Held:

  • Event Staff Member
  • Office Services Associate
  • Office Service Associate
  • Certified Nursing Assistant /Certified Medication Technician

Degrees

  • High School Diploma

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