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event specialist 2017 2019 resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Upbeat and energetic woman ready to take on my role in luxury hospitality. My latest experience at Soho Beach House was the perfect step leading me into front facing member services in a luxury establishment. I overlooked and ran both front and back of house planning processes and member services for multiple large scale off site events that accommodated several thousand. This finessed the skills I acquired during my summers in the Balearic Islands where I worked in PR, Concierge services, and music party planning with some of the islands top Artists and faces. I already have an understanding and experience of membership coordinator duties as I also filled in for this role when it was needed.

One of the top skills that make me such a strong fir for this role is my strong intuition and ability to read a room like no other. I remain calm when things turn upside down and and can make swift, intelligent decisions while maintaining a calm and confident smile. I converse with ease and genuinely enjoy seeing members/clients feeling appreciated and happy with their experience.

Experience
Event Specialist -2017-2019 , 12/2017 to 04/2019
F45 TrainingDenver, CO,
  • Coordinated and collaborated all logistics, timelines, inventory, revenue repots and seating placements for all offsite SBH events.
  • Provided outstanding member services and guest relations to all members including and their guests - sole point of contact for events.
  • Fully managed all official SBH email accounts pertaining to events.
  • Drove ticket and table sales through relationship building with members from one event to the next. Contributed to doubling NYE ticket/tables sales from 2017 to 2018.
  • Managed all reservations on Tock and Seven Rooms, including refunds, stripe issues, wait list, last minute internal transactions and table bookings.
  • Proficient in Salesforce
  • Organized and supervised all table and ticket collections events at the House for events
  • Executed table check ins at all venues and handled all onsite issues with reservations, special requests, and set up.
  • Communicated with venues and vendors to accomplish event goals and meet deadlines.
  • Collaborated on décor and event furnishings at venues
  • Hosted 5,000 attendees during annual NYE event.
  • Identified and evaluated problems with events to locate root causes of concerns and develop strategies for tackling, overcoming and leveraging obstacles.
Certified Holistic Health Coach & Wellness Coach, 03/2015 to 01/2018
SelfCity, STATE,
  • Created customized wellness plans for clients in areas of holistic nutrition based on knowledge from a variety of dietary methods including keto, paleo, and plant based as well as detoxification protocols and fasting methods.
  • Encouraged clients to make realistic, yet ambitious wellness and lifestyle goals to radically improve both their inner and outer terrains.
  • Guided clients to developing their own unique daily practices, including meditation, creative movement sequences, and breath work.
  • Provided mentorship for chronically ill individuals going through multiple types of chronic disease.
  • Delivered top notch one to one support to clients whether sessions be in person, virtual or by phone or across the world.
Cohost - Ibiza Uncut , 06/2013 to 09/2015
Hypefire TV, BMGCity, STATE,
  • Uncut was Ibiza's first dance music talk show shot in front of a live audience at the infamous Sonic Vista Studios- birthplace of Lady Gaga's Alejandro. Funded by music publisher BMG, it featured over 50 of the biggest names in dance music, with over 4 million views.
  • Interviewed multiple celebrity music guests in front of a live studio audience as well as on location around the island
  • Collaborated on content creation with writers and producers
  • Created segments about health and wellness alongside interviewing and entertaining talent
  • Coordinated and collaborated on set design
  • Contributed as set stylist
  • Created a off the grid travel guide for viewers to immerse themselves in Ibicenco culture when on the island.
  • Created unique guest experience for live audience
  • Helped push brand awareness on the island and create presence at major events
Marketing Director, 01/2015 to 12/2017
Hillsboro Auto MartCity, STATE,
  • Devised innovative strategies to drive customer engagement through online presence
  • Stayed on top of latest updates and trends in customer buying preferences in automobile industry.
  • Updated web pages and social media profiles with engaging and current content.
  • Ensured consistent offers across social media, website, 3rd party sites, digital, mail, email, etc.
  • Built and maintained relationships with key stakeholders.
  • Led meetings for performance reviews regarding to marketing activities (website performance, paid search, social, budget review, etc.)
  • Increased revenue by obtaining and securing new buyers, while providing value-added services to repeat clients.
  • Designed visionary sales-driven programs and promotions to expand existing advertising methods.
  • Updated web pages and social media profiles with engaging and current content.
  • Organized on site special events for promotions and sales
Music PR, Event Specialist, Concierge , 04/2010 to 2013
Music On, Vagabundos, PRAGMACity, STATE,
  • Attended major events on the island to show presence and build excitement for upcoming events
  • Handled guest lists, VIP guests and arrangements for events and private after parties.
  • Organized PR teams appearances to create buzz and promote upcoming events throughout the island
  • Assisted in all aspects of events from food and beverage, marketing, transportation, staffing, sound system set up and security details.
  • Coordinated multiple itineraries for VIP guests traveling to the island attending special events
  • Hosted and entertained guests the night of events making sure they were set up properly and having a wonderful guest experience.
  • Assisted with media campaigns, social media marketing and brand awareness campaigns
Education
Bachelor of Arts: Communications / Marketing / Public Relations, Expected in 2009 to Florida International University - Miami, FL
GPA:
Skills
  • Luxury guest services expertise
  • Honest and ethical
  • Solid relationship builder
  • Skilled multi-tasker
  • Driven to action
  • Positive attitude
  • Strategic planner
  • Innovative
  • Self-directed
  • Decisive
  • Problem solver
  • Adaptability
Certifications
  • Board certified Health Coach by the Institute for Integrative Nutrition, New York, New York
  • 200 Hour Power Vinyasa - Fred Busch / Miami Yoga Miami, FL 
  • The Art of Release -Rusty Davis / Radiantly Alive,  Bali, Indonesia  Transformational Breathwork, Yin Yoga &  fascia release techniques 
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Resume Overview

School Attended

  • Florida International University

Job Titles Held:

  • Event Specialist -2017-2019
  • Certified Holistic Health Coach & Wellness Coach
  • Cohost - Ibiza Uncut
  • Marketing Director
  • Music PR, Event Specialist, Concierge

Degrees

  • Bachelor of Arts

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