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Event Planning Manager Resume Example

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LA
EVENT PLANNING MANAGER
Professional Summary

Creative and dedicated hospitality professional with extensive experience in food and beverage management, event sales and planning for luxury and upscale hotel and resorts. Skilled in coordinating event logistics and working with sales and marketing teams to meet booking targets. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements.

Skills
  • Strong customer service skills and genuinely passionate about helping others
  • Organized, efficient, highly motivated and task oriented
  • Effective problem-solving skills
  • Vendor and contract negotiations
  • Menu planning
  • Project Management
  • Proven capacity to handle complex events from concept to completion
  • Acute attention to detail and excellent follow through capabilities
  • Highly motivated with ability to work both independently and within a team
  • Skilled in managing food, beverage, audio visual, housing, vendor partnership, VIP logistics
  • Excellent MS Office, Excel and internet skills
Work History
06/2019 - 08/2020Event Planning Manager | Hyatt Regency Dulles - Herndon, VA
  • Managed, coordinated and executed group assignments in 29,000 sq. ft. of meeting space
  • Facilitated entire planning process for a wide range of special events including but not limited to 400+ international, national and regional meetings, conferences and conventions, public and industry trade shows, professional associations, arts/cultural and non-profit organizations
  • Coordinated with the Sales Department and Catering to ensure proper utilization of function space to yield maximum revenues
  • Finalized the requirementsof confirmed bookings while maximizing revenue potential through up selling and ensuring effective communication both written ( Resumes, EO, Daily Reports ) and personal contact with all departments for the success of the event
  • Ensured satisfaction of client at the outset of all events
  • Managed guest room blocks up to 220 rooms in peak
  • Oversaw the training and development of new team members
  • Also worked as Event Planning Manager at this property from June 2018 to September 2018
12/2018 - 04/2019Senior Event Manager | Bethesda Marriott Hotel - Bethesda, MD
  • Responsible for handling large-scale and complex sales groups and local catering bookings in a18,843 sq. ft. of meeting space
  • Facilitated communication with customers and hotel departments outlining details, specifics of events and meetings, room block management (up to 120 rooms on peak), food and beverage, room rental, billing, audio visual needs and VIP logistics
  • Reviewed and executed sales contracts and lead pre-event, post event meeting for assigned groups and events with clients and hotel department to ensure the highest level of service
  • Maintained strong customer relationship and promptly handled guest concerns and issues
  • Created up sell opportunities for services and products throughout the planning process
  • Acted as liaison between group/catering sales team and clients. Participated in customer hotel tours and assisted the sales process when necessary.
05/2016 - 06/2018Event Planning Manager/ Events Manager | Hyatt Regency Washington - Washington, DC
  • Produced and executed a variety of meetings and events in 38,000 sq. ft. of meeting space
  • Generated and distributed all communications relating to planning and execution of group functions such as group resume, banquet event orders, diagrams, rooming lists and VIP amenities
  • Facilitated entire planning process from a wide variety of types of events including 500+ association and corporate conference, 30+booth exposition shows, military, educational workshops and fine dining events
  • Provide on-site event management assuring set up accuracy and overall guest satisfaction
  • Conducted pre-planning meeting and menu tasting for incoming groups
  • Managed contracted room blocks up to 150 room on peak, pick up, billing instructions and final review
  • Managed assigned sales quota for meeting and events up to 50 guests while being the hotel liaison on site for the major group sales booking in the role of Events Manager
Education
CST, Assisi, ItalyDegree: Master Economics And Tourism, Hotel And Restaurant Management As Major

Italian Center For Advanced Studies In Tourism and Tourism Promotion , Assisi, Italy

Expected in 12/2022Universita' Per Gli Stranieri Di Perugia, Perugia, ItalyBachelor of Science: Tourism
  • Minored in Made in Italy, Food and Hospitality
Certifications

Johns Hopkins University, certified in COVID-19 Contact Tracing (6/20)

American Sommelier Association, certified in Wine Foundation (6/00)

Cornell University, PDP '99, certified in Marketing Management for Food & Beverage Operations (7/99).

Prior Experience

Crate and Barrel, Tyson Corner, Virginia - Sales Associate

Hyatt Regency Reston, Reston, Virginia - Catering Sales manager ( Social Market)

Park Hyatt Aviara, North Sand Diego, California - Director of Outlets & Banquet Manager

Park Hyatt Washington, D.C. - Food & Beverage Manager

Hotel Principe di Savoia, Dorchester Collection, Milan, Italy - Room Service Manager

Boscolo Hotels, Rome, Italy - F&B Project Manager

Sofitel Philadelphia, PA - F&B Service Manager/Outlets Event Coordinator

Park Hyatt at the Bellevue, Philadelphia, PA - Assistant F&B Manager

Hershey Resorts & Entertainment, Hershey, PA - Assistant Restaurant Manager & Assistant Beverage Manager

Disneyland Paris, France - Seasonal Cast Member

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Resume Overview

Companies Worked For:

  • Hyatt Regency Dulles
  • Bethesda Marriott Hotel
  • Hyatt Regency Washington

School Attended

  • CST
  • Universita' Per Gli Stranieri Di Perugia

Job Titles Held:

  • Event Planning Manager
  • Senior Event Manager
  • Event Planning Manager/ Events Manager

Degrees

  • Degree: Master Economics And Tourism, Hotel And Restaurant Management As Major
    Bachelor of Science : Tourism

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