• Dashboard
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Customer Service
      • Education
      • Sales
      • Manager
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Microsoft Word
      • Professional
      • Modern
      • Traditional
      • Creative
      • View All
    • Resume Services
    • Resume Formats
      • Resume Formats
      • Chronological
      • Functional
      • Combination
    • Resume Review
    • How to Write a Resume
      • How to Write a Resume
      • Summary
      • Experience
      • Education
      • Skills
        • Skills
        • Hard Skills
        • Soft Skills
    • Resume Objectives
  • CV
    • CV
    • CV Examples
    • CV Formats
    • CV Templates
    • How to Write a CV
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Customer Service
      • Marketing
      • Sales
      • Education
      • Accounting
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Questions
  • Resources
  • About
    • About
    • Reviews
  • Contact
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Event Operations Manager
Please provide a type of job or location to search!
SEARCH

Event Operations Manager Resume Example

Love this resume?Build Your Own Now
CS
EVENT OPERATIONS MANAGER
Summary
  • Highly motivated and driven individual with 20 years of experience focused on building teams to execute events to the highest level. Bringing a strong work ethic and excellent organizational skills to any seating. Excited to begin a new challenge with a successful team.
Skills
  • Point of Sale (POS) system operation.
  • Extensive hospitality background.
  • Extensive background in resort operations.
  • Experienced in Delphi and ISAC.
  • Experience in the management of a bar or beverage service operation.
  • Extensive knowledge of payroll programs- Task Force as a Payroll Specialist.
  • Task Force as a Restaurant Manager.
  • Extremely creative, innovative, detail oriented and organized.
  • Adaptability
  • Leadership
  • Project Management
  • Strategic Planning
  • Experience in union relations and training quality-focused Food and Beverage teams.
  • Expertise in off-premises catering and a high volume of destination weddings, gala events, and corporate conventions.
  • Relevant event services experience.
  • Multilingual and fluent in Spanish offering solid comprehension of cultural diversity.
  • Strong Organizational and leadership skills.
Experience
09/2019 - 03/2020Event Operations ManagerMarriott International | Mesa , AZ
  • Oversee all the logistical and staffing arrangements for both properties. The Space Needle with union team members and Chihuly Garden in Glass with non-union team members.
  • Ensuring coordination and execution of all the events with Culinary and Meeting Specialists.
  • Supervise, empower, lead, coach, and motivate team members towards achieving exceptional service results.
  • Strategically create the schedules for union and non-union team members.
  • Responsible for hiring, evaluate, discipline, and supervise my teams in accordance with labor laws and union contracts.
  • Arrange and supervise mentoring relationships between all teams creating a positive work environment.
  • Supervise all the daily operations of banquets to ensure compliance with SOP's, Banquet Event Orders, safety regulations and procedures to ensure an optimal level of service, quality and hospitality.
  • Encourage a positive environment and maintain positive employee relations.
05/2019 - 09/2019Director of BanquetsOmni Hotels | Paradise Valley , AZ
  • Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
  • Enforced staff performance and service standards to deliver consistent and positive customer experiences.
  • Scheduled over 103 employees by assigning shifts.
  • Hired qualified staff to fill banquet server, banquet captain, and banquet bartender positions.
  • Responsible for weekly scheduling and payroll for the banquet department.
  • Monitor and control financial and administrative responsibilities including asset protection.
  • Effectively monitor the daily operations of the Banquet department, including providing support and guidance to other departments to ensure a successful event.
  • Coordinate details for events/groups, which include food and beverage, audio-visual, set-up and meeting space requirements.
  • Proactively follow-up with contacts for upcoming functions.
06/2012 - 05/2019Assistant Director of BanquetsOmni Hotels | Rancho Mirage , CA
  • Oversee all the logistical and staffing arrangements of thousands of functions and meetings for a premier Seattle hotel with 69,000 square feet of meeting space.
  • Responsible for proactively reviewing staffing and equipment needs.
  • Collaborate closely with catering and convention service sales staff to design personalized floor plans, decor, and logistics for small and large events.
  • Support and manage the banquet department while working closely with the Director of Banquets and other hotel departments. Leadership responsibilities include Banquet set-up and Banquet beverage.
  • Administrative tasks include payroll, reports, assists with a forecast, point of sales procedures and upgrades, quarterly inventory.
  • Ensure thorough communication and understanding with guests and other departments by reviewing the banquet event orders.
  • Analyzed banquet event orders, read BEO and know how to complete the set-up.
  • Work with Human Resources as required on performance evaluations, and HR related inquiries.
09/2005 - 06/2012Banquet ManagerNoble House Hotels And Resorts | Del Mar , CA

• Effectively monitor the daily operations of the Banquet Department, including providing support and guidance to fellow banquet personnel to ensure a successful and effective operation ending in a positive guests experience.

• Review all written communication, i.e., resumes, daily/weekly, Banquet Event Orders.

• Assist other hotel departments leadership responsibilities included Convention Service Manager, Payroll Assistant, Banquet Beverage and Manager on Duty.

• Responsible for ensuring coordination and execution of all events with Culinary, Stewarding, Catering/CS.

• Help support the development and maintenance of all policies, procedures and quality standards within the resort.

• Responsible for weekly scheduling and payroll for the Banquet Department.

• Maintain equipment and managed departmental inventory.

• Assist team in developing lasting relationships with groups to retain business and increase growth.

• Conduct monthly departmental meetings with the Banquet team.

• Set goals and delegate tasks to the Banquet Supervisors to improve departmental performance.

• Monitor and control financial and administrative responsibilities including asset protection.

• Maintain a high level of service by constantly training and coaching all direct reports and staff.

Education and Training
1996High School Diploma: Administration
Cbtis # 117 | City, State
2020Covid-19 Contact Tracing
Coursera
Achievements

Manager of the Year, Bishop's Lodge Ranch Resort and Spa

Nominee of Manager of the Year Award, New Mexico Restaurant Association.

Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

70Average
Resume Strength
  • Formatting
  • Word choice
  • Length
  • Measurable results
  • Strong summary
  • Typos

Resume Overview

School Attended

  • Cbtis # 117
  • Coursera

Job Titles Held:

  • Event Operations Manager
  • Director of Banquets
  • Assistant Director of Banquets
  • Banquet Manager

Degrees

  • 1996 High School Diploma : Administration
    2020 Covid-19 Contact Tracing

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Event-Operations-Manager-resume-sample

Event Operations Manager

Marriott International

La Jolla , CA

Sales-&-Event-Operations-Manager-resume-sample

Sales & Event Operations Manager

Watercrest Investments- The Astor Hotel

City , STATE

Sr.-Marketing-Operations-&-Event-Manager-resume-sample

Sr. Marketing Operations & Event Manager

Lytx

TX

  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
  • Work Here
  • Contact Us
  • FAQs
  • Accessibility
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2022, Bold Limited. All rights reserved.