(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual, focused on each task with high attention to detail and commitment to accuracy. Excellent work ethics and responsibility sense.

Fluent in Russian, but English is still at the beginning level.

  • Organization and Time management
  • Adaptability
  • Computer skills
  • Good listening skills
  • Self-motivated professional
Odessa I.I.Mechnikov National University Odessa, Ukraine, Expected in 07/2005 Master of Arts : Philosophy - GPA :
Odessa I.I.Mechnikov National University Odessa, Ukraine, Expected in 07/2004 Bachelor of Arts : Philosophy - GPA :
Work History
Self-employeed - Event Decorator
City, STATE, 08/2013 - 07/2020
  • Developed key client relationships by providing design solutions that met needs and budgets without compromising quality or design intent.
  • Developed space planning concepts, color palette selections and textile presentations.
  • Specified appropriate products and materials to meet project objectives and design scheme.
  • Worked with customers to understand needs and provide excellent service.
  • Gathered and bought all materials needed to successfully complete projects.
  • Planned project concepts by researching and studying information.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Designed new patterns for special genre and story requirements.
  • Sewed full outfits for use by main actors and extras.
  • Developed entire looks, including garments, makeup and wigs.
  • Shopped at brick-and-mortar and online stores to find unique and relevant pieces.
  • Completed alterations to existing outfits to fit specific body sizes and types.
  • Sketched artistic and fresh designs for consideration.
  • Gathered props to authenticate designs and desired looks.
Ukrtelecom Public Joint Stock Company - Senior Retail Sales Representative
City, STATE, 10/2007 - 03/2018
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Facilitated high volumes of cash, credit and gift card transactions, verifying cash drawer balance at end of each shift.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Delivered in-depth information on product features so customers could make educated decisions before purchase.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Managed day-to-day staffing and handled scheduling for all store employees.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
  • Hired and trained over 20 associates to develop into productive team members with excellent product knowledge.
  • Exceeded targets by building, directing and motivating high-performing sales team.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
LLC Ug-Tel (diler Telecommunications Company) - Retail Customer Sales Associate
City, STATE, 02/2006 - 10/2007
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Performed stocking and informed management of low inventory quickly.
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
  • Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Fielded questions and solved problems by informing customers of current promotions and store policies.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Employed strategic tactics such as cross-selling and upselling to drive sales.
  • Prepared and submitted end-of-shift reports.
  • Logged reports, expenses, receipts and sales documents into digital database.
  • Assisted customers by answering questions and fulfilling requests.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Demonstrated items to customers and created customer awareness, interest and sales.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Independent Advertising Agency - Promotions Team Member
City, STATE, 03/2001 - 01/2006
  • Set up and broke down promotional booths and tents, and talked to potential customers.
  • Organized and stocked merchandise to keep necessary levels for sales demand.
  • Rang up customers by processing cash and credit payments to complete sales transactions.
  • Communicated product value, quality and style to educate and entice potential customers.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Russian :
Native or Bilingual
Negotiated :
Ukrainian :
Native or Bilingual
Negotiated :

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School Attended

  • Odessa I.I.Mechnikov National University
  • Odessa I.I.Mechnikov National University

Job Titles Held:

  • Event Decorator
  • Senior Retail Sales Representative
  • Retail Customer Sales Associate
  • Promotions Team Member


  • Master of Arts
  • Bachelor of Arts

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