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estate director resume example with 18+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
A senior executive with Industry leading DTC experience, strategic vision, great team building skills and the ability to create a strategic plan, then impart the essence to the team and drive successful execution.
Skills

Executive leadership

Strategic Vision

DTC expert

Financial Analysis

Branding

Team Building

Driving for Results

Innovation

Work History
07/2011 to 10/2015
Estate Director Domaine Chandon City, STATE,

Responsible for all day to day operations.

Increased profitability from 8% of net revenue, to 24%.

Doubled hospitality profit with a strong focus on integrating the brand DNA into the guest experience to drive improved service and increased revenue.

Created a quality focus group at junior manager level within the production, winemaking and winemaking growing teams.

Led the implementation of a multi-year project to develop a Continuous Improvement culture. 

03/2010 to 07/2011
VP DTC Sales Foley Family Wines City, STATE,

Created a strategic vision for the DTC channel, which delivered a 200% increase in profitability.

Developed a brand specific strategy for each location focusing on delivering the brand experience.

Centralized the club management team to improve customer service and realize savings by avoiding duplication. More importantly in presenting the business as one unit, it was easy to make the case for better staff who could deliver much better results.

Solved a number of inventory issues by redesigning DTC programs to focus on problem areas. This delivered both profit and most importantly cash flow.

07/2008 to 03/2010
VP and GM The Winetasting Network 1-800 Flowers.com City, STATE,

Managed the DTC wine businesses of 1-800 Flowers.

Reduced losses on the Ambrosia catalog business from 30% to 5%.

Completed the acquisition of Geerlings and Wade, a key component of the DTC strategy.

Delivered the first profit in three years in FY2010.

08/1997 to 07/2008
VP DTC Sales Constellation Brands City, STATE,

Held various positions, starting as Tasting Room Host, moving through VC Manager, Club Manager to Club Director and then to VP.

Managed 17 tasting rooms in three states, with 18 websites, 21k club members and 30% operating profit.

Implemented the strategic plan to create a family of brands to strengthen and improve DTC sales.

Created a number of tactics that are now industry standard.

Education
Expected in 1988 to to
LLB: Law
Leeds University - United Kingdom,
GPA:
Additional Information

Premiere Napa Valley Chairman 2016.

Member NVVA and NVGG Industry issues committees.

Featured panelist and speaker at many industry events.

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Resume Overview

School Attended

  • Leeds University

Job Titles Held:

  • Estate Director
  • VP DTC Sales
  • VP and GM The Winetasting Network
  • VP DTC Sales

Degrees

  • LLB

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