escrow officer resume example with 8 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
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Dedicated and enthusiastic sales and customer service professional, with over 13 years experience. Driven to exceed sales goals , building long term relationships with customers, while delivering positive experiences through high-quality customer care.

Talented business professional knowledgeable about overseeing the real estate closing process. Organized and industrious with a superior work ethic and results-oriented nature. Expertise in Qualia, Aim, Title work place, and Quick Books.

Proficient Escrow Officer familiar with real estate contract standards, lender guidelines and title requirements. Meticulous and systematic with excellent judgment. Desiring a permanent role with a growing team. Efficient and personable Escrow Officer with almost 2 years of experience making complex real estate transactions seamless for buyers, sellers and colleagues. Customer-focused and disciplined detail person with exceptional proficiency at coordinating multiple transactions simultaneously and accurately. Team player with history of smooth closings and repeat customers. Successful at putting together closing paperwork, evaluating information and documenting actions. Knowledgeable about researching and resolving problems. Completes high-quality work in fast-paced settings.

  • Excellent planner and coordinator
  • Adherence to high customer service standards
  • Customer-focused
  • Microsoft Office, Outlook, Word and Social Media marketing
  • Exceptional interpersonal communication
  • Excellent time management skills
  • Effective problem solver
  • Strong client relations
  • Strategic sales knowledge
  • Legal Requirements
  • Real Estate Industry Knowledge
  • Contracts Knowledge
  • Closing Process Coordination
  • Time Management
  • Performance Assessment and Improvement
  • Data Entry
  • Database Management
  • Analytical and Critical Thinking
  • Financial Accounting
  • Report Preparation
  • Microsoft Office
  • Verbal and Written Communication
  • Multitasking and Prioritization
  • Intuit QuickBooks
  • File Organization
  • Regulatory Disclosure Preparation
  • Networking and Partnership Development
Escrow Officer, 01/2021 to Current
First American FinancialRound Rock, TX,
  • Reviewed contracts, commitments and orders to prepare for closing and assembled documents to prepare files and facilitate smooth final transactions.
  • Reviewed documents for accuracy and verified funds.
  • Prepared closing documents with care to eliminate errors or delays in processes.
  • Ordered title reports for issuing title insurance, identified and resolved title defects and satisfied existing liens and encumbrances against property or principals.
  • Consulted with title department to resolve tax liens, boundary disputes and encroachments.
  • Coordinated transaction documentation by ordering title reports, completing forms and statements and gathering existing documents.
  • Worked with customers, realty professionals and lender representatives to complete smooth and efficient process.
Front Desk Receptionist, 06/2020 to 01/2021
Norsk Hydro AsaThe Dalles, OR,
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Promptly answered multi-line phone system and greeted callers.
  • Provided ample support to team members, providing creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
Manager/Buyer, 09/2017 to 06/2020
Amc Entertainment Inc.Spring House, PA,
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Recipient of multiple positive reviews , acknowledging strong customer service capabilities.
  • Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
  • Directed and coordinated marketing activities and policies to promote products and services.
  • Coordinated social media marketing for new growth opportunities.
  • Set and managed schedules to give proper coverage to required areas and meet customer service demands.
Manager, 07/2015 to 09/2017
Willow BoutiqueCity, STATE,
  • Interviewed job candidates and made staffing decisions.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Instructed staff on appropriately handling difficult and complicated sales.
  • Hired, trained and evaluated personnel in sales and marketing.
  • Generated repeat business through exceptional customer service.
Education and Training
High School Diploma: , Expected in 05/2007 to J.R. Arnold High School - Panama City Beach, FL
: , Expected in to Gulf Coast Community College - Panama City, FL,
Additional Information

Microsoft Office, including Word,Outlook, Excel, Windows, Title work place, Aim, Qualia, Quick Books, Marketing and Social Media

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Resume Overview

School Attended

  • J.R. Arnold High School
  • Gulf Coast Community College

Job Titles Held:

  • Escrow Officer
  • Front Desk Receptionist
  • Manager/Buyer
  • Manager


  • High School Diploma
  • Some College (No Degree)

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