escrow officer resume example with 18+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

  • Federal Laws
  • Escrow Management
  • Closing Process Coordination
  • Government Standards
  • Lender Relationship Management
  • Customer Satisfaction
  • Expense Allocation
  • Closing Procedures
  • Accounts Payable and Receivable
  • Bank Reconciliation
  • Bookkeeping Operations
Work History
09/2017 to 01/2023 Escrow Officer Fifth Wall | Natick, MA,
  • Followed industry standard escrow procedures and maintained awareness of regulations governing escrow process.
  • Communicated requirements and title exception information to clients.
  • Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
  • Reviewed escrow accounting reports and resolved outstanding check or open file balance issues.
  • Followed-up on status of releases, policies and return of recorded documents.
  • Forwarded title clearing documentation to title officer for approval.
  • Opened incoming orders and set up escrow files within 24 hours of receiving purchase agreement.
  • Set up escrow transactions, processed deposits and mailed out forms and preliminary title reports for review.
  • Explained very technical financial information to applicants in easy to understand language.
  • Checked signatures and legal descriptions for accuracy and integrity
09/2016 to 09/2017 Accounts Payable Specialist Baptist Healthcare System, Inc. | New Albany, IN,
    • Reached out to vendors and customers to verify information and follow up on client issues.
    • Produced month-end closing reports and provided actionable suggestions on remittance for quick resolution.
    • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
    • Investigated daily variances and corrected errors to resolve discrepancies.
    • Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
    • Processed nightly bills, checks and vendor payments worth over $1,000,000, maintaining detailed records and receipts.
    • Maintained accuracy while processing large payments.
    • Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
    • Input financial data and produced reports.
05/2010 to 09/2016 General Store Manager Coen Markets, Inc. | West Homestead, PA,
    • Evaluated suppliers to maintain cost controls and improve operations.
    • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
    • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
    • Performed statistical analyses to gather data for operational and forecast team needs.
    • Addressed and resolved strategy issues to support sales management and guide business direction.
    • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
    • Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.
    • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
    • Reconciled daily sales transactions to balance and log day-to-day revenue.
    • Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
    • Supervised and effectively trained employees to decrease process lags and boost productivity.
    • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
    • Protected store from loss or theft by setting and enforcing clear security policies.
    • Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
    • Provided excellent customer service, promoting membership loyalty and increasing customer satisfaction rates.
    • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
    • Rotated merchandise and displays to feature new products and promotions.
    • Addressed and resolved strategy issues to support sales management and guide business direction.
    • Promoted business strategy by implementing improvements based on guest feedback.
09/2004 to 05/2010 Restaurant Owner/Operator Birchtree Coffee House | City, STATE,
  • Sourced vendors, negotiated contracts and managed efficient deliveries of high-quality supplies.
  • Spearheaded menu and staff development through detailed training and facilitation of staff meetings.
  • Managed payroll, daily deposits and cost controls.
  • Supervised daily activities of restaurant and 20 employees.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Developed unique events and special promotions to drive sales.
  • Recruited, hired and trained talented staff to fill vacancies.
  • Supervised daily activities of restaurant and employees.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Set employee schedules, delegated work and monitored food quality and service performance.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Oversaw food preparation and monitored safety protocols.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining accuracy.
Expected in to to | Computer And Information Technology Florida Career Institute , Lakeland, FL, GPA:
  • Continuing education in Microsoft office, Quick books and general office procedures.

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Resume Overview

School Attended

  • Florida Career Institute

Job Titles Held:

  • Escrow Officer
  • Accounts Payable Specialist
  • General Store Manager
  • Restaurant Owner/Operator


  • Some College (No Degree)

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