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escrow officer resume example with 17+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Escrow Officer with strong knowledge of escrow process, title process and company policies and procedures to service clients. Prepares and delivers escrow documents in compliance with regulations and laws. Expert knowledge of real estate transactions and accompanying title insurance policies and endorsements required to support high producing team. [Job Title] with [Number]+ years of title company escrow experience to facilitate closing process from acceptance of purchase contract through issuance of title insurance policy. Familiar with standard concepts, practices and procedures within escrow and title industry. Completes property transactions while delivering high level of expertise and impressive customer service to clients.

Skills
  • Strong Attention to Detail and Team Player
  • Efficient Process and Disbursement of Transactions
  • Execution and Notarization of Documents
  • Provide Excellent Customer Service
  • Clear and Concise Verbal and Written Communication & Comprehension
  • Multitasking and Prioritization
  • Sound Judgment & Issue Resolutions
  • Time Management in Fast-Paced Industry
  • Cash Handling and Disbursing via Cash, Wire & ACH Transfers
  • Proficient in Microsoft Office, SharePoint, RamQuest, FileScan
  • Understanding of Social Media and Website Platforms
  • Documentation, Recordkeeping, and File Maintenance
  • Coordination of Board Meetings and Minutes
Work History
Escrow Officer, 05/2017 to Current
Century CommunitiesFairhope, AL,
  • Opened incoming orders and set up escrow files within [Number] hours of receiving purchase agreement.
  • Followed industry standard escrow procedures and maintained awareness of regulations governing escrow process.
  • Communicated requirements and title exception information to clients.
  • Followed-up on status of releases, policies and return of recorded documents.
  • Checked signatures and legal descriptions for accuracy and integrity.
  • Reviewed escrow accounting reports and resolved outstanding check or open file balance issues.
  • Managed real estate closing process in compliance with applicable standards and legal requirements.
  • Returned executed loan packages to lender for review and approval in accordance with lender instructions.
  • Prepared and delivered projected HUD-1 settlement statements to lender upon request.
  • Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
  • Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
  • Established plans and payoffs for customers' loans, prioritizing control of overall costs.
  • Supervised loan personnel and motivated to maintain customer service and performance standards.
Executive Assistant, 03/2011 to 05/2017
WcgAustin, TX,
  • Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
  • Updated executives on changing business needs by thoroughly documenting internal and client meetings.
  • Created expense reports, budgets and filing systems for management team.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Worked collaboratively with auditors throughout reviews, offering assistance and clerical support.
  • Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Developed and maintained automated alert system for upcoming deadlines on incoming requests and events.
  • Organized and coordinated conferences and monthly meetings.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Worked with clients to effectively plan and coordinate logistics for special projects and events.
  • Screened personal and business calls and directed to appropriate party.
  • Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
Executive Assistant to the President, 09/2004 to 03/2011
Medical Careers InstituteOrlando, FL,
  • Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
  • Organized and coordinated conferences and monthly meetings.
  • Processed travel expenses and reimbursements for executive team and senior management group.
Education
Bachelor of Arts: Communication / Public Relations, Expected in 05/1999 to University of Toledo - Toledo, OH,
GPA:
Certifications

Notary Public of the State of Ohio - Current

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Resume Overview

School Attended

  • University of Toledo

Job Titles Held:

  • Escrow Officer
  • Executive Assistant
  • Executive Assistant to the President

Degrees

  • Bachelor of Arts

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