My name is Jessica Claire. I am interested in the Escrow Receptionist position at Ebby Halliday Realtors, Inc. My experience and training include, but are not limited to, working as a front desk receptionist with the Frisco Independent School District for the previous two years, an escrow assistant with Commonwealth Title, front desk manager at a sports facility for three years, six years as a high school dance teacher in Denton, TX, and have obtained a 4.0 masters degree in counseling at the University of North Texas. I have been successful taking on multiple simultaneous tasks with excellent time management abilities and with a resourceful approach. My passion, dedication, professionalism, and positive attitude, as well as being able to work in stressful/rigorous environments, are all contributing factors that I can contribute to the overall growth and success as an Escrow receptionist for Ebby Halliday Realtors, Inc.
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- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
- Opened incoming orders and set up escrow files within the first hour of receiving purchase agreement.
- Maintained open communication with lenders, brokers and borrowers.
- Checked signatures and legal descriptions for accuracy and integrity.
- Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
- Educated and efficient working with two different software programs for operation and transactions of refinance and purchase orders
- Mailing and shipping of packages in a quick, time efficient manner
- Funder at end of closing so handled sending out wires and printing of checks. Checked for accuracy and very detail oriented.
My experience with being part owner of the Performance Indoor Training facility in Frisco has proved that I am a well rounded person that can learn, excel, and perform at the highest level for any given task and responsibility. Talents and training include the following:
- System Administrator - head person for utilized computer program that created all tasks and functions for overall functioning of the facility.
- Adapted quickly to new computer program that was used by all employees and for running all programs available.
- Front desk manager - Greeting everyone that walked through the front door, answered phones, worked and ran all computer systems, and helped train new employees for daily operational functions
- Email marketing - created templates that were sent out to thousands of costumers on all activities and services available for the facility
- Excellent communicator, listener, mediator, and was extremely successful in developing and maintaining positive and effective relationships with kids, parents, staff, and community.
- Graduated from the University of North Texas with a 4.0 GPA Masters in Education for School Counseling.
- Continued member of the Texas Counseling Association and North Central Texas Counseling Association
- Lifelong learner and plan to pursue continued education in areas that benefit my future profession
Graduated from the University of North Texas with a 3.65 GPA Bachelor of Arts in Dance Education.
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Resume Overview
School Attended
- University of North Texas
- University of North Texas at Denton
Job Titles Held:
- Middle School Receptionist
- Escrow Assistant
- Small Business Co-Owner
Degrees
- M.D.
- Bachelor of Arts
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