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escrow assistant resume example with 2+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Sales and Customer Service professional enthusiastic about learning the security awareness field inside and out. Pursues opportunities to learn new skills and contribute to group success. Expertise in communication and negotiating, while driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Within my experience, project management with CVI Medical has allowed me to heighten my communication skills in more of a delegator emphasis. While working with teams and deadlines, my most recent project for Tampa General Hospital was met successfully. Achievements include expanding customer base and bringing in new sales revenue. Flexible schedule and willingness to travel. My goal is to work in an excelling environment where I know my work is involved in creating an impact that will help to improve the world's quality with new advancements of technology. I would be grateful for the opportunity to showcase my abilities further in a personal interview. Thank you for your time.

Skills
  • Interpersonal communication skills
  • Strategic planning
  • Customer Relations
  • Account and Business development
  • Project planning and development
  • CRM Software
  • SAP Softwear
  • Microsoft Softwear
  • Cisco Softwear
  • Multitasking and Prioritization
Education
Florida State University Tallahassee, FL Expected in 05/2018 ā€“ ā€“ Bachelor of Science : Criminology And Communications - GPA :
Academy of The Holy Names Tampa, FL, Expected in 05/2014 ā€“ ā€“ High School Diploma : - GPA :
Work History
Manley Deas Kochalski Llc - Escrow Assistant
Indianapolis, IN, 03/2021 - Current
  • Interpret contracts and agreements as they relate to closing and prepare all documents required for transactions, on an average of 50 a month
  • Open orders with new home buyers, input closing ALTA settlement statement and closing disclosure information, prepare closing package from lenders for closing
  • Handle complete disbursement between builders, title, brokers, and lenders
  • Post-close escrow transactions with Pasco and Hillsborough counties
  • Studied and clarified buyer, seller and lender instructions to determine escrow requirements
  • Maintained open communication with lenders, brokers and borrowers
  • Returned executed loan packages to lender for review and approval in accordance with lender instructions.
  • Prepared and delivered projected HUD/ALTA settlement statements to lender upon request.
Realtor.Com - Customer Service Representative
Nashville, TN, 12/2020 - 03/2021
  • Answer customer queries, deal with complaints, and provide potential customers with detailed information on coverages and products
  • Complete over 500 tasks within ECRM for policyholders per month
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Provided primary customer support to internal and external customers
  • Leveraged sales expertise to promote products and capitalized on upsell opportunities
Circle K Stores, Inc. - Project Manager Contractor
Deland, FL, 06/2020 - 11/2020
  • Develop and deliver progress reports, proposals, requirements documentation, and presentations, over a dozen per project
  • Identify and resolve issues and conflicts within project team
  • Track project milestones and deliverables
  • Review and approve organization and key staffing assignments and directs periodic status reviews of major projects to establish technical and quality standards are being meet and that performance is within budget and schedule
  • Fostered relationships with vendors to promote positive working relationships
  • Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency
  • Oversaw high profile projects for by planning, designing, and scheduling phases
  • Performed elimination of discrepancies in progress by reviewing performance, spend and timeline
Ocean Beauty - Sales Representative
Seattle, WA, 10/2018 - 02/2020
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Manage accounts, process purchase orders and quotes using SAP software (Systems Applications Products)
  • Assisted in analysis of new trends of market and technology
  • Support quote process to customers and developing key risk assessment models
  • Processor on CISCO Pilot Program within Tech Data Sales for all of SMB east coast
  • This role consisted of creating valid Cisco estimates to process orders and quotes
  • Routinely convert and price Cisco Deal IDs for businesses, average of 15 a day
  • Completed training to create estimates and process orders with Cisco
  • Inbounds from current accounts needing quick problem solving
  • Surpassed goals while working on a team
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.

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Resume Overview

School Attended

  • Florida State University
  • Academy of The Holy Names

Job Titles Held:

  • Escrow Assistant
  • Customer Service Representative
  • Project Manager Contractor
  • Sales Representative

Degrees

  • Bachelor of Science
  • High School Diploma

By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy

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