escrow assistant resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

History of operating in fast-paced office settings to handle all administrative functions. Knowledgeable about escrow processes and adapts to new information quickly. Strong contributor to team and business success. Excellent written and verbal communication strengths with organized and proactive nature.

  • Strong problem solver
  • Meeting planning
  • Social media knowledge
  • Excel spreadsheets
  • Travel administration
  • Proper phone etiquette
  • Meticulous attention to detail
  • Schedule coordination
  • Reliable & trustworthy
  • Multitasking
  • Problem resolution
  • Title management
Escrow Assistant, 03/2022 - 09/2022
Toll Brothers Inc. Seattle, WA,
  • Put together closing statements for buyer and seller review.
  • Wrote accurate orders to manage transfers, verified transactions and maintained thorough records.
  • Documented transaction information with Ramquest, certificate records and accounting ledgers.
  • Ordered demands, HOA statements, evidence of insurance and other required documents.

Facilitated clear and effective communication between brokers, borrowers and lenders.

  • Scheduled and coordinated delivery of security certificates to and from companies and customers.
Remote Executive Assistant, 10/2021 - 02/2022
Day & Zimmermann Milan, TN,
  • Tackled and addressed top-level, high-priority issues with professional administrative discretion.
  • Revised and maintained master calendar for client appointments.
  • Detailed and arranged travel arrangements and venue reservations for conferences and seminars.
  • Opened, read and wrote answers to routine letters and correspondence for executives.
  • Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
  • Processed executive subscriptions, license renewals, continuing education requirements and membership renewals.
  • Crafted proposals and memos using desktop publishing and word processing software.
  • Restocked office and break room supplies to maximize team productivity.
  • Managed daily invoices, reports and proposals.
  • Supported auditors during review process with clerical support.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Monitored office equipment and scheduled repairs.
Remote Virtual Administrative Assistant, 05/2019 - 08/2021
Love You More Method City, STATE,
  • Answered telephones and emails, replying to customer and vendor inquiries and issues quickly and effectively.
  • Maintained filing and recordkeeping systems with efficiency and accuracy.
  • Coordinated general office duties such as filing, faxing and data entry.
  • Built and maintained strong, productive relationships with vendors and suppliers.
  • Used computer and company software to enter shipment and inventory records.
  • Helped customers select products best fitting personal needs.
  • Educated customers on how to complete transactions through web-based or in-store options, reducing service load by empowering individuals to manage personal needs.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Oversaw filing systems and scanned documents to manage physical and electronic documents and information.
Market Sales Coordinator /Scheduling Specialist, 06/2015 - 04/2019
Servpro City, STATE,
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Contacted new and existing customers to outline benefits of products.
  • Monitored customer order process and addressed customer issues.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Demonstrated product features to align with customer needs.
  • Prepared and processed contracts and order forms for new and existing customers.
  • Created and implemented store displays, promoting sales and growth.
  • Reorganized routes and schedules in territory to maximize efficiency.
  • Maximized efficiency and time management by effectively planning and organizing client routes within territory.
  • Created sales and revenue-generating opportunities in new markets to improve bottom line.
  • Performed comprehensive market research to expand sales.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Expanded territory by cold-calling retail leaders across product lines and upselling vendor partnerships.
  • Developed key customer relationships to increase sales.
  • Highlighted target products with eye-catching signs, displays and shelf positions.
  • Kept up-to-date with regional market and industry trends to optimize marketing and sales plans.
Education and Training
High School Diploma: , Expected in 09/2012
Lincoln Academy - Terrell, TX
Status -
Associate of Arts: , Expected in
Trinity Valley Community College - Terrell, TX
Status -

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Resume Overview

School Attended

  • Lincoln Academy
  • Trinity Valley Community College

Job Titles Held:

  • Escrow Assistant
  • Remote Executive Assistant
  • Remote Virtual Administrative Assistant
  • Market Sales Coordinator /Scheduling Specialist


  • High School Diploma
  • Associate of Arts

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