escrow assistant resume example with 15+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Orderly and committed Accounting/Administrative/Escrow Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Capable of working alone or with teams to accomplish on-time and accurate clerical tasks.

  • Application processing
  • Accounting procedures
  • Inventory systems
  • Accounting support
  • Faxing documents
  • Managing office supplies
  • Recordkeeping and bookkeeping
  • Invoicing and billing
  • Mail management
  • Directing visitors
  • Documentation and reporting
  • Account balancing reconciliation
  • QuickBooks expert
  • Accounting skills
Escrow Assistant, 12/2017 - 03/2020
Caliber Home Loans, Inc. Portland, ME,
  • Ordered demands, HOA statements, evidence of insurance and other required documents.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Coordinated project materials, including managing physical and digital files, monitoring spreadsheets and updating reports.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Sorted incoming mail and disseminated all correspondence to applicable departments.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Kept detailed inventory records and made supply orders, cutting costs by monitoring use and effectively sourcing products.
  • Handled all incoming calls and directed callers to appropriate department or employee.
  • Received incoming packages and mail, dispersed parcels and shipped outgoing items.
  • Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
  • Maintained personnel records, including applications, performance reports, payroll records, and medical files.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Accounting Assistant, 05/2017 - 11/2017
Care New England Health System Providence, RI,
  • Investigated and resolved discrepancies in monthly bank accounts.
  • Generated profit and loss statements to detail company's revenues and expenses.
  • Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files.
  • Answered office phone calls and emails to direct customers and answer questions.
  • Balanced reports and batch summaries to submit for approval.
  • Maintained account books and accounting systems with accuracy by entering data precisely and proofreading.
  • Reviewed bank account statements to reconcile accounts by documenting correct financial information in general ledger.
  • Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
  • Reviewed general ledger entries for accuracy and completeness.
  • Maintained accuracy when reviewing and reconciling general ledger.
  • Gathered all banking transactions via statements, recorded activity in Excel format and reconciled balances.
Receivables Specialist, 12/2008 - 04/2017
Ports America, Inc. Chandler, AZ,
  • Processed incoming payments worth up to $50,000.00, confirming information to maintain 99% accuracy.
  • Answered office phone calls and emails to direct customers and answer questions.
  • Implemented program to create daily spreadsheets and streamline financial reporting.
  • Automated office operations by managing client correspondence, filing, record tracking and data communications.
  • Entered weekly sales and customer count sheets for review by management.
  • Increased efficiency and alleviated work loads by creating new Excel-based financial recording system.
  • Coded invoices and other records to maintain organized and accurate records.
  • Handled cash and deposits using proper accounting procedures and documentation.
  • Maintained financial records for clients.
  • Improved accounting system efficiency and effectiveness by inspecting account books and recording transactions to optimize processes.
  • Reviewed vendor invoices and expense reports, identifying discrepancies.
  • Calculated and verified all figures, calculations and documents.
  • Prepared and mailed client invoices within expected timeframes to promote likelihood of on-time payments.
  • Assessed data and information to check entries, calculations and billing codes for accuracy.
  • Verified, allocated and posted transactions in journals and computerized systems from documents such as invoices, receipts and reports.
Accounting/Administrative Assistant, 05/2004 - 11/2008
The Andersons, Inc. Galena Park, TX,
  • Processed financial documents including contracts, expense reports and invoices.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Contacted customers via phone and email to confirm deliveries and follow up with inquiries.
  • Supported departmental operations, including filing, monthly report preparation and vendor requisitions.
  • Assisted with administrative tasks, including filing, answering phones.
  • Tracked expenses and documented records using quickbooks.
  • Organized and maintained filing and document management systems, coordinating archiving and purging aligned with company document policies.
  • Generated shipment invoices, prepared packages and set up courier deliveries for customers.
  • Performed complex administrative management of sensitive and confidential issues.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Coordinated project materials, including managing physical and digital files, monitoring spreadsheets and updating reports.
Education and Training
Master of Science: Computer Science, Expected in 04/1990
Wesleyan University-Philippines - Philippines,
Status -

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Resume Overview

School Attended

  • Wesleyan University-Philippines

Job Titles Held:

  • Escrow Assistant
  • Accounting Assistant
  • Receivables Specialist
  • Accounting/Administrative Assistant


  • Master of Science

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