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ER Technician Resume Example

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ER TECHNICIAN
Professional Summary

Patient-focused driven Emergency Room Technician offering excellent skills and expertise in the area. Offering compassionate bedside manner and proficient multi-tasking ability demonstrated over 5 years of experience.

Passionate Emergency Medical Technician with 2 years of experience. Well versed in all elements of patient care with success in quickly responding to emergency situations. Proven leader skilled in working within collaborative settings.

Skills
  • Phlebotomy procedures
  • Drawing blood
  • Cardiac monitoring
  • Measuring and monitoring vitals
  • Orthopedic fitting
Work History
03/2019 to 03/2020ER TechnicianSoutheast Georgia Health System | Brunswick , GA
  • Carried out phlebotomy procedures, including preparing patients, finding viable veins and watching for adverse reactions
  • Monitored patients' comfort and safety during examinations and tests to alert physicians of abnormalities and changes in patient response.
  • Safely transported patients by wheelchair, stretcher or bed to other units.
  • Facilitated transfer of patients throughout medical facility and between departments.
  • Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
  • Assisted doctors with examinations of patients by taking vital signs, including blood pressure, height, weight and drawing blood.
  • Measured vital statistics, collected specimens for lab analysis and recorded data in appropriate medical records.
  • Administered first aid treatment and life support to care for sick or injured individuals.
  • Assisted patients with limited mobility in dressing and undressing, bathing and other day-to-day needs.
  • Continuously monitored patients and reported changes to head nurses and physicians.
  • Utilized hospital beds and wheelchairs to transport patients throughout hospital.
  • Quickly responded to codes and cardiac monitor alarms.
  • Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring and non-invasive blood pressure monitoring systems.
  • Applied orthopedic devices like traction and OCL splints.
  • Measured and fit crutches and canes, instructing patients on proper use of support devices.
  • Collected basic samples such as blood, urine and stool, labeling specimens properly and transferring to laboratory for testing.
  • Worked with nurses to assess patients and prepare for tests and procedures.
  • Followed all hospital policies and procedures and complied with local, state and federal agency and accrediting body guidelines.
  • Assisted with resuscitation, CPR and emergency airway procedures.
01/2018 to 03/2019CNABrightStar Care | St. Simon Island, GA
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Cared for average of Number patients per Timeframe in Type facility, delivering high-quality, efficient support to meet all needs.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep Job titles informed of changes.
  • Participated in Type fun activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Transported patients between rooms and appointments or testing locations.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
08/2011 to 01/2018Customer Service Phone AgentRadial | Brunswick , GA
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Entered customer interaction details in Software to track requests, document problems and record solutions offered.
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
  • Answered constant flow of customer calls with up to Number calls in queue per minute.
  • Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Regularly exceeded daily sales and product add-on quotas.
  • Educated customers on promotions to enhance sales.
  • Responded to customer requests for products, services and company information.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Consulted with outside parties to resolve discrepancies and create effective solutions.
Education
05/2011Diploma | Dual ProgramBrunswick High School, Brunswick, GA
RN-BSN | Nursing EducationCollege of Coastal Georgia, Brunswick, GA
04/2018Certified Nursing Assistant | CNAADL Testing , Brunswick GA
07/2018Phlebotomists | PhlebotomyAdvance Fast,LLC, Brunswick, GA
Certifications
  • Certified Nursing Assistant
  • First Aid/CPR Certified
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Resume Overview

Companies Worked For:

  • Southeast Georgia Health System
  • BrightStar Care
  • Radial

School Attended

  • Brunswick High School
  • College of Coastal Georgia
  • ADL Testing
  • Advance Fast,LLC

Job Titles Held:

  • ER Technician
  • CNA
  • Customer Service Phone Agent

Degrees

  • 05/2011 Diploma | Dual Program
    RN-BSN | Nursing Education
    04/2018 Certified Nursing Assistant | CNA
    07/2018 Phlebotomists | Phlebotomy

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