Er Registration Clerk Resume Example

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(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Skilled administrative team member with in-depth understanding of the community and the district. Has understanding of the medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality who is self motivated with good interpersonal and communication skills. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of MS Office and Outlook and training in 7 habits . Motivated to learn, grow, teach and excel in the healthcare industry.

  • Administrative support
  • Team building
  • Multi-Tasker
  • Customer service
  • Problem resolution
  • MS Office
  • Excellent work ethic
  • Leadership
Grand Canyon University,Phoenix,AZ,US Phoenix, AZ, Expected in 06/2023 Bachelor of Science : Business Administration And Management - GPA :
  • Distant learning Online Member
  • Continuing education in Business Administration and Management
Southern Nevada University Of Cosmetology Las Vegas, NV Expected in 06/1996 License of Manicurist : Manicuring - GPA :
Bishop Union High School Bishop, CA Expected in 06/1986 High School Diploma : - GPA :
Work History
American Advanced Management, Inc - ER Registration Clerk
Willows, CA, 01/2018 - Current
  • Interviewed patients to collect medical information and insurance details.
  • Updated patient financial information to ensure accuracy.
  • Maximized office efficiency by answering over 100 calls per day to provide office information and transfer calls to desired personal.
  • Created and maintained accurate and confidential patient files.
  • Accessed patient information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
  • Scheduled patient appointment and procedures with Athena
  • Scheduled and confirmed patient appointments.
  • Utilized customer service skills and detailed system knowledge to support hospital operations.
  • Stocked and replenished patient care areas with appropriate supplies.
  • Facilitated communication patients, visitors, nurses, physicians and other hospital personnel.
  • Adhered to local, state and federal guidelines and accrediting agency regulations.
  • Developed strong professional rapport with co-workers and help train new admission float clerks when needed.
Mee Memorial Hospital - Staffing Coordinator
Greenfield, CA, 06/2013 - 01/2018
  • Performed coordination and management of Nursing Services staffing and scheduling duties.
  • Adjust staffing , predict staffing needs.
  • Adhered to HR and Nursing Services staffing and scheduling pay practices and policies and procedures.
  • Established 6 week schedule to avoid overtime while following all of the nurses MOU.
  • On scheduling software team helped to select build, implement then train staff on new scheduling program ShiftHound.
  • Coordinate benefit usage(PTO,sick calls MLOA,Jury Duty and LOA)
  • Input all schedules and PTO into Kronos including daily edit sheets.
  • Developed precise guidelines for position qualification requirements and rating system to measure and identify best-fit candidates
Northern Inyo Hospital District - ER Technician
City, STATE, 10/2011 - 06/2013
  • Stocked and replenished patient care areas with appropriate supplies.
  • Updated patient's medical records, insurance information and family history for charts.
  • Filled in for unit secretaries, preparing paperwork and obtaining payments when needed.
  • Facilitated communication patients, visitors, nurses, physicians and other hospital personnel.
  • Maintained 100% appropriate inventory levels and replenished treatment areas.
  • Entered current information into records system and printed documents for appointments, files and patient use.
  • Collected paperwork for patients, nurses and physicians.
  • Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
Northern Inyo Hospital District - ER Admissions Clerk
City, STATE, 07/2010 - 10/2011
  • Addressed patients and visitors professionally, efficiently and empathetically, demonstrated warm, approachable demeanor and kept waiting area orderly, presentable and inviting.
  • Discharged patients and collected patient-related payments, including insurance co-pays and payment deposits.
  • Mastered hospital computerized systems, efficiently entered, monitored and tracked computerized data and mentored other hospital team members in technology use.
  • Interviewed and registered over 25 hospital patients upon admission, verified patient identity, confirmed patient demographics, obtained electronic consent and entered data in hospital billing portal.
  • Maintained positive working relationship with fellow staff and management.
  • Supported clerical needs of Emergency Department including taking messages, scanning documents.
Previous Work Experience.
  • Nail Salon Owner

June 1996-2015

  • House of Fabrics - Manager store #163

March 1990-August 1993

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Resume Overview

School Attended
  • Grand Canyon University,Phoenix,AZ,US
  • Southern Nevada University Of Cosmetology
  • Bishop Union High School
Job Titles Held:
  • ER Registration Clerk
  • Staffing Coordinator
  • ER Technician
  • ER Admissions Clerk
  • Bachelor of Science
  • License of Manicurist
  • High School Diploma

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