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equal opportunity compliance specialist diversity manager mediator eeo counselor resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 9XXX5 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary
A highly motivated strategic thinker who is accomplished as a Training Manager and Master Facilitator of adult learning techniques. Excellent communicator, program developer, and supervisor. Highly skilled at formulating, implementing and evaluating programs and policies. Detailed in monitoring and analyzing trends. Excellent interpersonal and coaching skills. Highly proficient mediator. A precise event planner. A master at accomplishing multi-tasks.
Core Qualifications
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Experience
Equal Opportunity Compliance Specialist/Diversity Manager/Mediator/EEO Counselor, 05/2010 to Current
US Army ReserveCity, STATE,
  • Average 40 hours per week Serve as a neutral third-party conciliating conflicts and violence based on race, color or national origin; and provide service to respond to and prevent hate crimes.
  • Assess the impact of the conflict and/or violence in the Army community by analyzing the tension level, identifying stakeholders and the complexity of issues related to the conflict.
  • Conciliate, mediate, facilitate, train or provide consultation services, depending on the needs of the Army Reserve.
  • Serves as an EEO Counselor representing the Secretary of the Army and the Chief Army Reserve Commander.
  • Consultant for the equivalence to a fortune 500 Chief Executive Officer.
  • Subject matter expert, consultant for executive level compliance with equal opportunity regulations, race relations, disparate treatment and civil rights relating to nondiscrimination, affirmative action, and the development and implementation of formal and informal complaint procedures and alternate dispute resolution.
  • Revolutionized the structure and training of the Equal Opportunity and Sexual Harassment/Assault Response Prevention (SHARP) program for the US Army Reserve.
  • Assisted in the writing of the doctrine and championed the transition and full implementation of the Sexual Assault/Harassment Response and Prevention (SHARP) program directed by Congress as a priority for the Chief of Staff of the Army.
  • Published corporate level compliance regulations and programs that influenced cultural and diversity awareness and education throughout the Department of the Army (Army Reserve) and the Defense Equal Opportunity Management Institute.
  • Proven subject matter expert, ambassador and advocate for diversity and cultural educational awareness.
  • Provides superior corporate level case management and detailed statistical analysis for matters of race relations and non-discriminatory policies.
Senior Equal Opportunity Advisor, 01/2007 to 05/2010
US Army ReserveCity, STATE,
  • Average 40+ hours per week Senior subject matter expert for equal opportunity and sexual harassment concerns for an organization servicing over 205,000 members.
  • Primary instructor of Prevention of Sexual Harassment training for US Army Reserve Command and subordinate Army Reserve commands.
  • Developed, evaluated and revised training courses for Equal Opportunity Leaders (EOL) Processed appeals of equal opportunity and sexual harassment complaints for Army Reserve subordinate commands.
  • Conducted research and reviewed equal opportunity complaints in order to provide written responses to Congressional inquiries.
  • Coordinated, conducted and assisted regional Army Reserve Commands on plans, policies, procedures and maintenance of division and brigade sized Equal Opportunity Programs.
  • Provided technical leadership and guidance to key personnel and subordinate commanders on Equal Opportunity matters.
  • Managed and monitored enrollment and attendance to the Department of Defense's Equal Opportunity Advisor Reserve Component Course through the Army Training Requirements and Resources System (ATRRS).
  • Monitored, reviewed and managed the Equal Opportunity Reporting System (EORS).
  • Designed, developed, and conducted specialized training sessions, orientations and briefings to Soldiers, Civilian employees, senior and subordinate leaders and managers on, race relations, disparate treatment and civil rights relating to nondiscrimination and affirmative action.
  • Planed, designed and developed new programs of instruction (POI) for the Army Reserve's Equal Opportunity Reporting System.
  • Served as adjutant instructor at the Defense Equal Opportunity Management for Reserve Components.
  • Served as a special adviser for the rewrite of the reserve component Equal Opportunity Advisor's Course.
  • Facilitated training for the Army Reserve SHARP transition programs instructing SHARP and Victim Advocate personnel on proper procedures for intake and processing of sexual harassment and sexual assault cases.
  • Scheduled, conducted and analyzed command climate survey/assessments for the Army Reserve Command Headquarters and subordinate Army Reserve Commands.
  • Organized, scheduled and facilitated focus group sessions for Soldiers and civilians assigned to the Army Reserve Headquarters and subordinate commands.
  • Prepared written recommendations of course of actions to senior Army Reserve Leadership.
  • Organized and conducted annual ethnic observances and multicultural events for United States Army Forces Command and US Army Reserve Command Headquarters.
Branch Manager Senior Enlisted Non-Commissioned Officer, 05/2005 to 04/2007
US Army Reserve 90th Regional Readiness CommandCity, STATE,
  • Average 40+ hours per week Managed Army Reserve Soldier student training accounts for a 5 state region.
  • Responsible for increasing unit readiness by removing non-deployable soldiers from Troop Program Unit (TPU) force structure positions.
  • Monitored and tracked training progress of Army Reserve Trainees using the Training Requirement and Resource System (ATRRS).
  • Identified and scheduled trainings for non duty Military Occupational Skill (MOS) Soldiers Identified and evaluated alternative skills related to assigned job position and awarded skill identifiers saving the organization an estimated 634K annually.
  • Identified vacancies for Transients and processed reassignment/assignment orders.
  • Reviewed board results and processed necessary assignments, relocations and discharges Scheduled and managed board procedures for Army Reserve Soldiers nationwide.
  • Served as a train-the-trainer instructor for the US Army Reserve's Suicide Intervention Program.
Senior Operations Non-Commissioned Officer, 03/2002 to 01/2005
United States Army ReserveCity, STATE,
  • 40+ hours per week Provided technical support and guidance to Army Reserve Operations Section, the Division's staff officers, and all subordinate units.
  • Provided input for budget and support requirements.
  • Managed a seven million dollar operational budget.
  • Handled automated orders processing for more than 12,000 Army Reserve Soldiers.
  • Evaluated, processed and approved exceptions to policy for Army Reserve Soldiers to attend career progression schools.
  • Responsible for accurate and punctual submission of evaluation reviews for 8 civilian employees and 36 military personnel.
  • Reviewed and processed recommendations for awards.
  • Drafted correspondences for the 2 Star Commanding General's approval and signature.
  • Coordinated division training capabilities adjustments for regional and national training coordination councils.
  • Prepared correspondences for the Commanding General's approval and signature.
  • Prepared presentations for General Staff review and distribution.
Recruiter/Guidance Counselor, 10/1993 to 03/2002
Army ReserveCity, STATE,
  • Average 48+ hours per week) US Army Recruiter/Army Reserve Contacted, interviewed, and advised civilian personnel to obtain qualified applicants for enlistment into the Army.
  • Contacted representatives of schools, public officials, personnel managers, parents of prospective applicants, religious and civil leaders, and others to present the Army as an employment and career opportunity.
  • Presented formal and informal presentations on advantages of the Army at civic and service organizations and student bodies.
  • Distributed and displayed recruiting publicity material.
  • Established and maintained liaison with local radio, television, and newspaper agencies.
  • Wrote, edited, and presented recruiting material for use by local communications agencies.
  • Exhibited motion pictures for civic, fraternal, and service organizations and educational institutions.
  • Interviewed and counseled prospective enlistees.
  • Discussed individual aims and goals.
  • Responsible for interviewing and processing qualified applicants for enlistment into the Army Reserve.
  • Responsible for presenting, counseling, and recommending courses of action of specific enlistment options as a viable career.
  • Discussed individual goals pertaining to training, education and promotional opportunities; utilized extensive technical knowledge of regulations, automated systems and advanced techniques.
  • Ensured quality control for all electronic paperwork, enlistment security screenings, and reserve accessions procedures.
  • Maximized recruiter sales representative effectiveness by determining and solving training needs.
  • Developed individual coaching plans; provided resources and assistance; scheduled orientations drive-along with senior representatives.
  • Developed individual results by maintaining policy and procedure resources; provided coaching; conducted training sessions.
  • Developed outcome improvement resources.
  • Prepared Army and Army Reserve Recruiters by conducting orientation to sales process.
  • Served as a substitute teacher for high schools throughout the Oklahoma City, Del City and Midwest City school regions.
Education
Master's of Science: Administration, Expected in 1 2005
Central Michigan University - Richmond, Virginia
GPA:
Administration
Bachelor of Science Degree: Organizational Leadership, Expected in 1 2002
Southern Nazarene University - Bethany, Oklahoma
GPA:
Organizational Leadership
Licenses/Certificates________________________________________________________________ EEO Mediation Course, Patrick AFB, FL - 2006 Department of Defense's Equal Opportunity Advisor Course, Patrick AFB, FL - 2006 Applied Suicide Intervention Master Trainer Certification, North Little Rock, AR - 2005 Instructor's Course, Camp Robinson, North Little Rock, AR - 2006 Operations/Guidance Counselor Course: Fort Jackson, SC, 2000 Advanced Noncommissioned Officer Course, Fort Jackson, SC - 1995 Basic Army Recruiting Course, Fort Benjamin Harrison, IN - 1993 Basic Noncommissioned Officer Course, Fort Chaffee, AR - 1993 Primary Leadership Development Course, Fort Chaffee, AR - 1989 Finance and Accounting Course : , Expected in 1 1989
- Houston, TX
GPA:
Professional Affiliations
Skills
Accounting, aims, AR, Army, Basic, budget, coaching, color, Consultant, consultation, Counselor, counseling, SC, Finance, focus, instruction, Instructor, instructing, Leadership, Leadership Development, Mediation, MOS, 2000, newspaper, personnel, policies, presenting, presentations, progress, publicity, quality control, radio, Recruiting, Recruiter, Reporting, Requirement, research, sales, statistical analysis, teacher, technical support, television, Trainer, written
Additional Information
  • Additional Information____________________________________________________ Secret Security Clearance Highest Permanent Grade Held: GS11 Job Title: Equal Opportunity Compliance Specialist Current Series: 360 2055

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Resume Overview

School Attended

  • Central Michigan University
  • Southern Nazarene University

Job Titles Held:

  • Equal Opportunity Compliance Specialist/Diversity Manager/Mediator/EEO Counselor
  • Senior Equal Opportunity Advisor
  • Branch Manager Senior Enlisted Non-Commissioned Officer
  • Senior Operations Non-Commissioned Officer
  • Recruiter/Guidance Counselor

Degrees

  • Master's of Science
  • Bachelor of Science Degree
  • Licenses/Certificates________________________________________________________________ EEO Mediation Course, Patrick AFB, FL - 2006 Department of Defense's Equal Opportunity Advisor Course, Patrick AFB, FL - 2006 Applied Suicide Intervention Master Trainer Certification, North Little Rock, AR - 2005 Instructor's Course, Camp Robinson, North Little Rock, AR - 2006 Operations/Guidance Counselor Course: Fort Jackson, SC, 2000 Advanced Noncommissioned Officer Course, Fort Jackson, SC - 1995 Basic Army Recruiting Course, Fort Benjamin Harrison, IN - 1993 Basic Noncommissioned Officer Course, Fort Chaffee, AR - 1993 Primary Leadership Development Course, Fort Chaffee, AR - 1989 Finance and Accounting Course

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