Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Positive, Reliable, Resourceful. Dedicated Human Resource/Administration Professional with over 20 years of progressive military Human Resource experience. Strong problem solving and decision making skills with the ability to develop and implement effective action plans. Excellent written and verbal communication and presentation skills, committed to enhancing overall knowledge and development within your organization. Positive communicator with outstanding supervisory, training, and coaching skills.

  • Secret Security Clearance
  • Excellent interpersonal and coaching skills
  • Exceptional communicator
  • Leadership
  • Training and Development
  • Problem Solving
  • Organizational Development
  • Project Management
  • Created new Special Events Program; transferred planning from EO Office placed diversity planning to Senior Leaders across the Carlisle Barracks Command;
  • Maintained and managed a budget of $40,000; prepared detailed budget spreadsheets; complied and displayed data using table and graph outlines used to assist with budget planning, presentations, program decisions and applications for presentation to the Commanding General for review and approval; to navigate various departments.Implemented a new [Training type] training program for operations floor specialists.
05/2012 to 03/2014
Equal Opportunity Advisor US Army War College City, STATE,
  • Manage Equal Opportunity Program for an organization consisting of over 1500 personnel
  • Established structure, procedures, guidelines, and methodology for Senior Leadership to emulate; lead and built dynamic teams; coordinated, implemented, and executed 25 special and ethnic events providing diversity, education and awareness resulting in 25 successful EO Events and managing a budget of $40,000
  • Provided budget recommendations, initiated and negotiated contracts; submitted contracts for review, further recommendations, corrections, and approval by Chief of Staff; reviewed all funding requests and submitted Letters of Funding Commitment; correlated with Financial Department to ensure accuracy of all funds, client information, accounting, financial organization, and disclaimers; prepared monthly accountably reports to establish and confirm all payments are allocated, dispersed, and recorded and all funds approved by Commanding General
  • Provide leadership. advice and guidance to the General Officer, Senior Leadership, Staff, and Investigating Officers regarding education, training, and resolution of discrimination and sexual harassment; to enhance the effectiveness and efficiency of the Equal Opportunity Program
  • Analyze and articulate policies, procedures, and regulations, assist with policy development, facilitate staff assisted visits to conduct briefings to senior leadership on issues and trends, and their effects on the organization; resulting in the dissemination of EO policies and guidance to over 1500 personnel
  • Conduct Climate Assessment studies; collect, organize, and develop course of actions and present recommendations; Collect, organize, and interpret demographic EO data and statistics to determine inequitable management practices
  • Research, coordinate and instruct quarterly and annual Equal Opportunity Training over 1500 personnel and subordinate companies; recognize and assess indicators of institutional and individual discrimination and sexual harassment; recommend remedies appropriate to eliminate and prevent discrimination and sexual harassment
  • Lead, plan, implement, and execute monthly special/ethnic observances providing diversity education and awareness to the Carlisle Community and surrounding areas
10/2008 to 05/2012
Senior Human Resource Sergeant 242D Ordnance Battalion City, STATE,
  • Established Human Resource Training Program established employee development, performance management and communication; implemented improved HR processes resulting in a 98% accuracy rate for personnel actions
  • Executed discipline, professional development, training, and supervision for 18 personnel; oversight of personnel performance, evaluation, progressive discipline, mediation of staff disputes, and conflict resolution, creating a more effective work environment+
  • Managed a myriad of personnel, administrative and career development actions for all personnel assigned and attached to the organization to include assignment and reassignment, in/out processing, professional development, retirements and separations
  • Controlled and managed senior and junior level personnel positions, coordinated promotions, employment contacts, tenure and compassionate reassignments
  • Supervised the management of the leave program, personnel evaluations reports, awards and personnel actions accounting system
  • Managed, conducted, reviewed and updated 100 percent of all personnel records and personnel databases resulted in 100% accuracy rate of insurance benefits; promotions; and transfers
  • Initiated, examined, and monitored over 400 personnel actions quarterly from initial intake to final disposition with 98% accuracy; maintained extensive accountability records for all actions
06/2005 to 11/2008
Human Resources and Administration Manager to the Commander of NATO Communications Information Systems Services Agency US Army NATO City, STATE,
  • Norfolk, VA June 2005 - Nov 2008
  • Human Resources and Administration Manager to the Commander of NATO Communications Information Systems Services Agency.
  • Assisted with the overall personnel process and morale issues, personnel manning database and training structure for 220 personnel
  • Developed comprehensive human resources department for corporate organization, including development of policies and procedures, job classifications, position descriptions, constant upgrades to personnel manning database
  • Managed the organizations incoming and out-going distributions, filing of correspondence, in/out processing of all personnel; monitor multiple departments annual evaluations reports; awards; leave and personnel actions
  • Consistently supervised 17 personnel; mentored, developed and inspired employees for greater responsibility; mentored in areas of education, professional development and expertise resulting two employees graduating with a Master's Degree and 7 promotions within the organization
  • Implemented changes to overall operation and management of personnel database substantially improved accuracy by 33%
Expected in
Bachelor of Science:
Bellevue University - Bellevue, NE
Bachelor of Science: Healthcare Administration Bellevue University, Bellevue, NE
Expected in
Master of Business Administration: Human Resource Management
Colorado Technical University - Colorado Springs, CO
Master of Business Administration: Human Resource Management Colorado Technical University, Colorado Springs, CO
Expected in
Associates of Arts: General Studies
Barton County Community College - Great Bend, KS
Associates of Arts: General Studies Barton County Community College, Great Bend, KS Senior Leadership Course/ Advanced Leadership Course
Expected in
Non Commission Officer Academy - Fort Jackson, SC
Non Commission Officer Academy, Fort Jackson, SC
Military Experience
05/2012 to 10/2008
Sergeant Commander
Army ,
Training, Accounting, Benefits, Career Development, Databases, Hr, Operations, Ordnance, Performance Management, Personnel Records, Correspondence, Database, Filing, Human Resources, Articulate, Discrimination, Policy Development, Statistics, Coaching, Org Development, Organizational Development, Presentation Skills, Problem Solving, Project Management, Security, Healthcare, Human Resource Management

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School Attended

  • Bellevue University
  • Colorado Technical University
  • Barton County Community College
  • Non Commission Officer Academy

Job Titles Held:

  • Equal Opportunity Advisor
  • Senior Human Resource Sergeant
  • Human Resources and Administration Manager to the Commander of NATO Communications Information Systems Services Agency


  • Bachelor of Science
  • Master of Business Administration
  • Associates of Arts

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