Entitlement Specialist Resume Example
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ENTITLEMENT SPECIALIST
Professional Summary
Enthusiastic professional eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Clear understanding of tasks given and willing to remain competent by ongiong education and training. Motivated to learn, grow and excel within the profession.
Work History
First Midwest Bank - Entitlement SpecialistBuffalo Grove , IL01/2018 - Current
- Worked with [Type] customers to understand needs and provide [Type] service.
- Collect revunes and save cost by implementing cost-saving initiatives that addressed long-standing problems.
- Responsible to obtain all Medicaid, Social Security and insurance benefits for those individuals who receive residential and/or day services certified by OPWDD and OMH such as HCBS Waiver, Children and Family Treatment and Support Services, Service Coordination, Residential and Day Habilitation, Respite, Family Care, Individual Residential Alternatives, Intermediate Care Facilities, Community Residence, RTF, and Foster Care programs.
- Monitor and maintain Medicaid and ensure on-going eligibility with the assistance of the Service Coordinator/Social worker, assist the program personnel in monitoring consumer bank balances to ensure that they are maintained under the Social Security required limit, use award letters to adjust consumer entitlements and set up consumer reimbursement procedures if the benefit falls below the expected NYS levels for Congregate Care Level I & II. In addition, this position will monitor on a monthly basis the tracking of Social Security income to ensure that proper benefit levels are achieved. This position will also represent the consumer and the agency at local government offices (Social Security & Medicaid). This position is also responsible to file appeals and fair hearings when entitlements are in question. This position will also participate in consumer meetings to discuss benefits, as needed and assist families with long-term financial planning, including the establishment of Supplemental Needs Trusts.
State Of New York - Consumer Banking RepresentativeQueens Village , NY04/2017 - 01/2018
- Prepare and maintain monthly spreadsheet of all benefits received and disbursement of all provider payments and personal allowance
- Prepare monthly rental income analysis
- Calculation of Residential Rents, tracking of wages and preparation of invoices (monthly)
- Completion of Social Security Representative Payee Reports
- Processing of PNA check requests
- Ensure Adherence to Social Security Regulations
- Set up bank accounts for new admissions
- Reconcile accounts for discharged individuals
- Preparation of Daily Cash Receipts
New York State Office Of People With Developmental Disabilities - Direct Support AssistantCity , STATE11/2007 - 04/2017
- I help individuals with developmental disabilities lead richer lives.
- I would provide supports and services which involve advocating for, encouraging, guiding and teaching individuals in expressing personal choice, ensuring community integration, assisting individuals with personal hygiene care, lifts and transfers, dining, and meal prep.
- I work very closely with other staff to carry out and record care plans and, in accordance with special instructions.
- I also administer medication.
- Other daily duties included answering and directing phone calls, computerized training, scheduling assignments.
- First aid and CPR certified AMAP certified Completed PROMOTE training.
- Helped with home management tasks such as preparing meals, grocery shopping, and cleaning.
- Increased level of independence by providing daily undertakings that promote self-management by assisting consumers in their daily personal tasks including bathing and dressing.
- Developed rapport to create safe and trusting environment for care.
- Reported child abuse in accordance with legal standards of mandatory reporters.
- Monitored progress and documented any patient health status changes, keeping healthcare team updated.
Skills
- Punctual
- Willingness to Learn
- Positive Work Attitude
- Social services
- Referrals and networking
- Medicare and Medicaid applications
- Cooperative
- Analytical thinking
- Child Welfare Services/Case Management System (CWS/CMS)
- Effective communication skills
- Documentation and paperwork
- Proficiency in Microsoft Office
- Team Management
- Problem Resolution
- First Aid/CPR
- Budgets
- Compliance understanding
- Reporting and documentation
Education
12/2015Nassau Community CollegeCity, StateAssociate: Science, Business Administration
GPA: 3.0
Western Suffolk BOCESCitySome College (No Degree): Cosmetology
Skills USA
05/2020SUNY Empire State CollegeCity, StateBachelor of Science: Community And Human Services
- Dean's List Fall 2019
- Coursework in Case Management , Crisis Intervention, Family Intervention, Protective Services, and Trauma & Recovery
- Graduated with 3.85
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Resume Overview
School Attended
- Nassau Community College
- Western Suffolk BOCES
- SUNY Empire State College
Job Titles Held:
- Entitlement Specialist
- Consumer Banking Representative
- Direct Support Assistant
Degrees
- Associate : Science, Business Administration
Some College (No Degree) : Cosmetology
Bachelor of Science : Community And Human Services
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