Motivated IT Director-Level leader with a comprehensive hands-on technical background, astute business acumen, articulate communicator able to respond to challenges with confidence and focus. Proven technology visionary, skilled in IT frameworks & architecture (ITIL, TOGAF) and IT Service Management (ITSM). Proven ability to lead and mentor cross-functional IT groups - application, DevOps, Network Infrastructure and Service Desk Levels 1-3 in complex enterprise-class companies.
Personally accountable for the migration of global on-premise security and antivirus services to cloud-based providers (Zscaler, Cisco, and Verizon). Lead IT Architect for $4B company's new headquarters - led research, design, implementation, relocation and post support programs including but not limited to - scouting out office spaces for C-Level execs. Created architectural drawings (electrical, structural, HVAC), integrated Cisco and Verizon cloud-based solutions - UCaaS - telecom Tools/Services - VoIP video phones reducing traditional new office costs by $20M. Directed IT infrastructure integration efforts for $1-4B mergers & acquisitions (M&A). Eliminated $25M in planned hardware & software refresh costs, compressing software upgrade schedules by years while stabilizing the availability of mission-critical systems.
Achieved 15-75% total savings across 70 manufacturing locations worldwide using advanced fiber-optics & cellular LAN/WAN, and distributed Internet services. Owner of all stages of development, Proof of Concept (POC) through Deployment, of Cisco and Verizon SD-WAN and cellular networking services, advanced security software (IAM) and Video Surveillance solutions. Program Manager for the deployment of Cisco Nexus Top-of-Rack switches to Dell and NTT data centers.
Personally accountable for researching all types of technology solutions and services designed to reduce costs and increase availability of IT services. Developed IT roadmaps and budgets, managed large-scale IT outsourcing engagements. Designed cost-effective solutions to prevent loss of critical IT services. Led data gathering and integration phases for IT Infrastructure efforts for Merge and Acquisitions, accountable for cost reduction and IT automation efforts.
Promoted from IT Director with Altivity Packaging LLC to led Director of IT Ops, Infrastructure and Vendor Relationship post-merger with GPI, reporting to CIO. Directed 24/7 day to day operations of global IT services and infrastructure support for $4B global company.
Promoted to Service Delivery Account Manager in charge of P&L for $45M IT outsourcing contract encompassing 45 financial/HR application servers, 60 file and print servers, 6000-member emails, Help Desk, and Distributed Computer Services (DCS) that included 9000+ desktop/laptops/tablets covering the U.S., Canada, and Mexico
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