enterprise architect product owner resume example with 17 years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
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Professional Summary

Sr. Digital Product Manager with over 23 years of technology experience, evangelizing and implementing innovative technology solutions thru ideation to incubation to product launch by working collaboratively with business and IT Partners. Broad business architecture experience in manufacturing, telecom, retail, insurance and financial services industries. Established technology thought leadership to led the business driven technology transformation including process engineering and technology architecture. My value propositions to your organization are: Business Outcome " & "Technology Means", expert in leveraging emerging technologies to achieve business outcomes act as a change agent", embrace business or technology changes and lead organization thru change vigilant " on emerging technologies by following industry trends, corporate needs and its applicability boundryless" team player achieving results in multi team cross-functional environment


Technology/Concepts Mobile Architecture, SalesForce, Cloud Computing, Portal, J2EE, SOA, ESB, ECM, BPM, Middleware, Databases, UML, OOAD, NoSQL, AWS, Microsoft Azure - Sharepoint, SQL DB, Agile Development, Six Sigma Green Belt Certification (2001)

  • Team leadership
  • Self-motivated
  • Process implementation
Work History
Enterprise Architect - Product Owner, 01/2007 to 01/2012
Cognizant Technology SolutionsOklahoma City, OK,
  • 5th largest insurance carrier in the nation, $12 billion in annual revenues.
  • Align IT Architecture to achieve business objectives by analyzing business functions and technology footprint using top down assessments approach and applying enterprise architecture standards and future state architecture technology map.
  • Crafted technology vision and 2012 product roadmap for online channel of HCSC by proactively engaging business partners and IT Owners from various domains; Analyzed and prioritized business needs to drive business-IT alignment Established enterprise architecture blueprint for online and mobile channel by analyzing Business and technology capabilities at business projects portfolio level and built multi-year technology roadmap Built collaboration with business and IT partners to develop "As Is" and "To Be" architecture blueprints to increase the effectiveness of architecture governance and increased transparency in IT investment Provided technology & business acumen to Enterprise Electronic Billing project starting from analyzing business objectives & internal capabilities and drove the technology solution for individual market segment Led the business process outsourcing effort by engaging process excellence and business SMEs to analyze vendor's process and technology maturity and aligned it with enterprise future state architecture blueprint Led the business area assessments to retire legacy systems by analyzing business processes and IT footprint to identify capabilities gap and develop future state recommendations; presented detailed cost & benefit analysis to business team to develop business case.
Sr. Technology Architect, 01/2005 to 01/2007
Public Service Enterprise GroupWest Orange, NJ,
  • Nation's largest publicly held personal line insurer Led the Data Architecture simplification of policy management system to reduce the overall hardware and software licensing cost by centralization of data architecture by engaging key stakeholders; Presented data architecture simplification plan to higher management.
  • Actualized new architectural concepts such as SOA and ESB and drove the maturity of those concepts throughout the enterprise Established outsourcing related governance processes to attain consistence on-time delivery of software modules Mentored developers and architects on driving specific solution and also help them with enterprise level engagement.
Technology Product Owner, 01/2004 to 01/2005
Procter & GambleCharlotte, NC,
  • Leader in pre-paid cell phone card service provider Managed outsourcing relationship with vendors; Ensured the quality delivery of software products by identifying critical to quality customer requirements and make sure software is operationally efficient Led the biggest carrier integration effort of the enterprise to reduce the revenues loss incurred by reducing call record loss, increasing availability and scalability.
  • Led the infrastructure consolidation project to minimize the operation cost and increase the production uptime Implemented work order management system to increase the collaboration with customer service representative, operation group and R&D department to quickly solve the customer issues and provide higher customer satisfaction.
eBusiness Product Manager, 01/2000 to 01/2004
General Electric - MedicalCity, STATE,
  • World Largest conglomerate providing products starting from high-tech turbine engine to home appliances Led multi year eCommerce initiative to launch by developing strategic product roadmap based on business priorities and benefits; Presented yearly product development plan by negotiating resources, commitments from stakeholder & tenaciously following through on all deliverables Managed the IT need of Finance and HR eBusiness function and led the effort to webify and enhance back office processes using SixSigma methodology Led the global IT projects in the area of finance to drive uniform reconciliation procedures and policies throughout GE corporate worldwide Managed team of 15 offsite/onsite developers and streamline processes starting from requirement collections to performance testing & production deployment.
Lead Application Designer, 01/1995 to 01/2000
Parth ConsultantsCity, STATE,
  • IT consulting firm in the mid-west area.
  • Provided IT consulting to fortune 500 companies such as Ameritech, Nalco Chemicals, First Union Bank.
  • Worked as a preferred consultant for Netscape and involved in creation of various eCommerce websites such as, etc.
IT-Business Alignment | Lean Startup Principles | Product Management | Production Positioning and Marketing | Market Analysis | Define MVP | Business Case Development | Business Process Modeling | Budgeting and Planning | Outsourcing | Application Delivery | Vendor Evaluation | OTHER ENGAGEMENT Strategic Advisor at Saint Charles High School; Incubator Program to promote entrepreneurship in high-school Vice President - Wealth Management - Sr. Technology Architect/advisor Northern Trust | Chicago, IL | 2014 - Current ,
MBA: , Expected in to Lake Forest School of Business - Lake Forest, IL
BS: Electronics Engineering, Expected in 1995 to Birla Vishwakarma Mahavidyalaya - ,
Electronics Engineering
streamline, Agile, approach, Architect, AI, Automation, benefits, Billing, blueprint, blueprints, Budgeting, Business Case, develop business, Business Process, business processes, business strategy, com, hardware, consultant, consulting, CORPORATE TRAINING, CRM, client, customer satisfaction, customer service, Data Management, Databases, Delivery, direction, Document Management, driving, eCommerce, eBusiness, features, Finance, Financial, focus, Hiring, HR, insurance, J2EE, leadership, Leadership Training, Director, managing, Market Analysis, market, Marketing, office, Sharepoint, Middleware, Modeling, negotiating, Netscape, Enterprise, NoSQL, OOAD, DB, order management, policies, Positioning, processes, product development, Product Management, Project Leadership, proofing, quality, requirement, SalesForce CRM, Six Sigma, SQL, strategy, Strategic, telecom, phone, UML, vision, Wealth Management, websites
Additional Information
  • AWARDS Recognized by GE CFO for "Leading the successful effort of standardizing global reconciliation process" Awarded for "Leading GoldSeal Project facing secondary markets" Night-On-The-Town Award for "Innovative way of driving enhancements across IT and Business" Night-On-The-Town award for achieving 100% business continuity during quarter close NTAC:4UC-11

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Resume Overview

School Attended

  • Lake Forest School of Business
  • Birla Vishwakarma Mahavidyalaya

Job Titles Held:

  • Enterprise Architect - Product Owner
  • Sr. Technology Architect
  • Technology Product Owner
  • eBusiness Product Manager
  • Lead Application Designer


  • MBA
  • BS

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