Enterprise Account Manager Resume Example

• Lead the Wisconsin Enterprise region focused on product and services sales to the top 13 Enterprise accounts within WI.
• Developed and lead a team of Account Managers, Account Executives and Specialist to grow the base and penetrate new opportunity areas which lead to over $175 million in product and service sales and 106% of total goal in FY2009.
• Responsible for overall territory management, employee development and recruiting, customer engagement and success by leveraging support from a broad range of resources within Cisco and our strategic partners.

• Developed relationships and sustained sales growth with customers across multiple verticals (health care, manufacturing, financial services, and education.)
• Penetrated new opportunity areas with emerging technologies that grew sales, business impact, and Cisco's image within key accounts.
• Exceeded goal 5 of 7 year and above stretch objective 2 years (120% in FY04, 135% in FY05)

• Year 1 - successfully grew sales and pipeline for the education market as a new vertical with multiple district-wide wins including one of the first IP telephony wins in the state.
• The following year successfully migrated to a new commercial business territory with over 100 small and mid-tier accounts.

• Reorganized and consolidated multiple managed territories into a single sales territory of 13 account executives calling on organizations ranging from small (30-40 employees) to large multinationals.
• Lead employees and customers through change from primarily direct sales to mixed direct and indirect channel offerings.
• Successfully managed sales of voice, call center, LAN, WAN, video, and Internet development products and services within higher education, health care, manufacturing, and service industries

• Exceeded revenue objectives within first 9 months of employment.
• Responsible for 2 National Accounts and development of other large account opportunities.

• Developed a team of employees and consultants to enhance the corporation's ability to meet market demands and gain efficiencies within the business through the use of technology.
• Lead business critical projects included ERP migration, development of communications systems including integrated messaging for field sales and executives, multi-skill contact center with a cross-discipline knowledge base, development of custom bar coding and scanning application for inventory control, and enhanced EDI performance.

• Responsible for brand, product development, advertising, and promotion utilizing company or contracted resources.
• Participated in sourcing and supply opportunities and relationships in the US and Asia including development of a joint marketing relationship in Australia.

Progressed through various rolls and responsibilities from Market Analyst to National Accounts Manager. I gained broad experience within the company and its markets that then allowed for an effective migration to management rolls including participation in corporate strategic planning and development.