Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary
Extensive experience in leadership, product design, project management, and customer relations. Proven leader in cross functional project teams in a matrix environment. Ability to achieve results, make sound decision in a fast paced environment, and complete projects on time.
Microsoft Office, AutoCAD, Microsoft Project, Microsoft PowerPoint, Various ERP/MPR Systems, SharePoint, Intelex
Work History
Engineering Project Manager, 06/2016 to 07/2016
Premier System IntegratorsAtlanta, GA,
  • Supported product development through laboratory testing.
  • Efforts led to a $6M contract on one single product.
  • Led a team to resolve warranty costs.
Engineering Evaluation Manager, 10/2012 to 06/2016
Shaw Industries, Inc.San Antonio, TX,
  • Managed a staff of six laboratory engineers and one technician.
  • Directed agency, performance, structural, and reliability testing of refrigeration products and components.
  • Created and maintained the operating budget for the department and wrote capital proposals.
  • Developed FMEA's, A3's, and knowledge briefs for projects to provide history for future projects.
  • Increased engineering staff's operating efficiency by over 25% by providing structure, operating procedures, engineering tools and guidelines.
  • Created and managed all laboratory databases for test requests, lab reports, and incident reports.
  • Completed over 180 development and 300 reliability projects.
  • Managed between 35-40 projects per week.
  • Received two "Live it Like Hussmann" awards for leadership and team commitment.
Technical Engineer, 03/2012 to 10/2012
Ati MetalsAlbany, NY,
  • Furnished technical assistance to customers on geothermal heat pumps and accessories, as well as the design and installation of the system.
  • Assisted customers in the design of systems and generated cost estimates for the equipment.
  • Led quality team on field and quality issues.
  • Partnered with suppliers on the corrective actions.
  • Prepared and distributed all technical communications to the field and corresponded to customers.
Sales and Application Engineer, 11/2011 to 02/2012
Allison TransmissionIndianapolis, IN,
  • Arizon Companies St.
  • Louis, Missouri Designed custom HVAC systems for large, industrial applications by calculating building loads then designed air or water coils for each customer.
  • Prepared and generated quotation documents, engineering drawings, specifications, schedules, reports and presentations as needed for each project.
Product Engineer, 03/2010 to 04/2011
Pepco Energy ServicesAustin, TX,
  • Responsible for the design and manufacturing of heating products from laboratory testing, agency certification, through production.
  • Delivered design solutions for heating products to improve performance efficiency.
  • Increased first pass yield on one production line by 77% through design enhancements, strategic testing, and through new quality measurements.
  • Decreased the return rate by 80%.
Senior Project Engineer/Project Manager, 03/2002 to 01/2010
Viasat Inc.NY, State,
  • Accountable for all residential furnace products and furnace accessories manufactured by NORDYNE.
  • Designed and managed the products from concept and prototype, through development, agency certification, quality, and into production.
  • All products were designed for Demand Flow Technology.
  • Led the design of a new $11M furnace platform for the company, led the project team of 4 engineers, 2 designers and 14 lab technicians.
  • The furnace platform was a start from scratch design and included 363 SKUs of new product.
  • It was completed in 3 years, on time and on budget.
  • Directed the project from the voice of the customer through production.
  • Through design efforts in standardization, reduced parts inventory by 42%.
  • Led project team in a project management role for a new air handler.
  • Managed the projects, tracked development testing, capital expenditures, and design hours.
  • Presented project updates and phase gate material to executive leadership team.
  • Designed a total of 88 furnaces based on customer needs, and completed over 200 projects.
  • Provided technical leadership to project engineers, technicians, technical service department, and customers.
  • Patent pending on heat exchanger design initiated May 2010.
  • Received Outstanding Leadership Award in 2008.
Product Design Engineer, 09/2000 to 02/2002
Jakel Incorporated Highland Illinois, ,
  • Managed designs from concept and prototype to production while being the focal contact for customers and suppliers.
  • Directed the daily activities in both the gas lab and motor test lab.
  • Trained technicians with the use of lab instruments and testing procedures.
  • Maintained all laboratory equipment including calibration documentation and certificates.
  • Established a gas test lab within 6 months which included obtaining certification from Canadian Standards Association, and with four major customers.
  • Led the engineering team on the design of blower development projects that initiated $1.2M in sales.
  • Patent pending on new blower and venting design and technique, initiated Nov 2001.
Senior Engineer, 03/1999 to 08/2000
York InternationalCity, STATE,
  • Led Project Team in alternate design of existing gas furnace product line that included cost reductions, parts standardization, and consolidating models in product family line.
  • Supervised laboratory technicians and scheduled test activities.
  • Coordinated design activities through marketing, purchasing, quality, manufacturing and with vendors, and followed up through project completion.
  • Developed a record maintenance system for electronic and paper storage of test data.
  • Submitted and corresponded all design activities of the department with agency.
  • Designed a Tile Lined Chimney Kit, patent initiated 2000.
  • Redesign project initiated $700,000/year in cost savings and eliminated parts from inventory.
Mechanical Engineer, 06/1998 to 02/1999
The Lincoln Electric CompanyCity, STATE,
  • Managed daily activities of the laboratory technicians including scheduling projects and reviewing test data.
  • Coordinated product design review meetings, and scheduled project testing through R&D lab.
  • Managed project schedules of all mechanical tests including sound, vibration, and life.
  • Maintained test equipment along with calibration and maintenance schedules.
Designer / Detailer, 10/1997 to 06/1998
Motch CorporationCity, STATE,
  • Designed and detailed new and existing machine parts and assembly drawings.
  • Design tooling layout for customer needs.
Field Inspector and Project Engineer, 11/1991 to 03/1997
American Gas Association Laboratories CSA InternationalCity, STATE,
  • Managed laboratories accounts for six major HVAC customers.
  • Prepared work orders, cost estimates and documentation for certification programs.
  • Managed test programs for new and revised designs as well as established accreditation of customer test laboratories.
  • Initiated Field Test programs at installation sites.
  • Trained new employees in the department on ANSI test procedures and Laboratories policies.
  • Traveled to various manufacturing facilities to inspect facilities, gas appliances, quality control processes and audit test records.
  • Responsibilities included maintaining records and correspondence associated with manufacturer's field correction programs.
Bachelor of Science: Mechanical Engineering, Expected in
Tri-State University - Indiana,

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Resume Overview

School Attended

  • Tri-State University

Job Titles Held:

  • Engineering Project Manager
  • Engineering Evaluation Manager
  • Technical Engineer
  • Sales and Application Engineer
  • Product Engineer
  • Senior Project Engineer/Project Manager
  • Product Design Engineer
  • Senior Engineer
  • Mechanical Engineer
  • Designer / Detailer
  • Field Inspector and Project Engineer


  • Bachelor of Science

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