Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

  • Data Analysis
  • Employee Work Scheduling
  • Employee Training Program
  • Employee Recruitment and Hiring
  • Time Management
  • Organizational Goal Development
Work History
05/2020 to Current EMS (Housekeeper) Walgreens | Napa, CA,
  • Eliminated cross-contamination in the hospital environments by keeping surfaces, hospital beds and equipment clean.
  • Kept bathrooms fresh and clean with regular wipe downs, trash collection, and supply restocking.
  • Training new hire to be able to maintain there job.
  • Terminal Cleaning CDEF and COVID-19 rooms.
  • Clean on call rooms for the on call doctors.
  • Able to stripe, wax, mop, dust and dry mop the floors.
  • Collecting trash and dirty linen.
  • Clean hospital equipment.
  • Interpret Instructions.
  • Specifications (other than blueprint reading).
04/2018 to 03/2019 Administrative Assistant Fedex | Milwaukee, WI,
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Performed research to collect and record industry data.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Scheduled office meetings and client appointments for staff teams.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Executed record filing system to improve document organization and management.
  • Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
  • Organized weekly staff meetings and logged minutes for corporate records.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Offered office-wide software support and training, troubleshooting issues and optimizing usage. (Between 3 different locations.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Managed Access databases converting complex data into easy-to-interpret data.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Improved office efficiency by implementing color-coded filing system and introducing additional time-saving measures.
  • Opened, sorted and distributed incoming messages and correspondence to 12-person team.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Developed highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Arranged corporate and office conferences for company employees and guests.
05/2011 to 10/2012 Certified Swing Manager McDonald's | City, STATE,
  • Investigated and resolved complaints regarding food quality, service, and accommodations.
  • Scheduled and received food and beverage shipments, checking delivery contents to verify product quality and quantity.
  • Met strict quality standards, continuously monitoring food handling and safety.
  • Improved team knowledge and abilities by training each in proper procedures and standards.
  • Maintained high customer satisfaction with good conflict resolution skills and adequate employee coverage for expected demands.
  • Scheduled employees to work the floor to the best for the business.
01/2011 to 03/2011 Medical Assistant Extern Masters Rehab Center | City, STATE,
  • Helped maintain team efficiency by restocking supplies in rooms, work stations, and front desk.
  • Roomed and readied patients for examinations and accurately documented information for the chiropractor.
  • Supported providers' work by collecting patient data and inputting information into EMR.
  • Assisted with diagnosing patients by collecting specimens and administering tests.
  • Updated office files daily and kept records organized.
Expected in Certification in Medical Assistant, EKG, CPR, Phlebotomy | , , GPA:
Expected in Certified Medical Assistant | Lincoln Technical Institute-Center, Philadelphia, Pennsylvania, PA GPA:

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Resume Overview

School Attended

  • Lincoln Technical Institute-Center

Job Titles Held:

  • EMS (Housekeeper)
  • Administrative Assistant
  • Certified Swing Manager
  • Medical Assistant Extern


  • Certification in Medical Assistant, EKG, CPR, Phlebotomy
  • Certified Medical Assistant

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