Emergency Room Unit Secretary resume example with 13+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Objective
To secure a position as a staff Therapist in a comprehensive Health Care System that provides continual training with established standards of practice and performance and opportunities for advancement.
Employment History
02/2012 to Current
Emergency Room Unit SecretaryHca – Crawfordville, FL,
Trained new oncoming staff with secretarial duties.
Helps patients by responding to intercom requests; obtaining needed services from nurses, licensed practical nurses, physicians, aides, and other hospital personnel.
Welcomes visitors by greeting visitors, in person or on the telephone; answering inquiries; relaying calls to patients; giving directions; referring inquiries to nursing and physician staff.Provides information by answering questions and requests.
Contributes to team effort by accomplishing related results as needed.Requisitions supplies designated by nursing staff. Prepares and compiles records in nursing unit of hospital or medical facility: Records name of patient, address, and name of attending physician to prepare medical records on new patients.
Maintained accurate records of patient care, condition, progress and concerns.
Assisted patients with bathing, feeding and elimination. Helped patients move in and out of beds, baths, wheelchairs and automobiles.
Worked closely with Pharmacy Care Representatives in providing excellent patient care
Assists the pharmacist in filling
physician orders for medications for oral, rectal, topical and among other
products
Assists the department in maintenance
all drug storage areas, receiving and storing drug products, repackaging
medications, record keeping and appropriate handling of controlled substances
Performs a variety of patient
reception, cashiering & clerical services for an outpatient pharmacy,
including taClaire over-the-counter & telephone requests for prescriptions
refills, verifying coverage, receiving payment, answering patient questions,
completing pharmacy logs & forms
Credits patients for returned
medications using the computer system, and returns the medication to inventory
Assisted other pharmacy staff with drug inventory, purchasing, and receiving.
04/2011 to 08/2011
Airlines Customer ServiceSmartfinancial, Inc. – Tullahoma, TN,
Responsible for booClaire and ticketing
customers for domestic/international air travel
Arrange reservations, research,
recommend and ticket domestic/international airfare
Resolve passenger complaints and
issued refunds.
Research and implement sky miles
members accounts.
Provide support to all internal
departments and external partnerships.
Monitor and coordinate daily flight
schedule changes and cancellations.
10/2007 to 01/2011
Bank TellerJPMorgan Chase – City, STATE,
Executed bank transactions including deposits, withdrawals and customer service inquiries
Assisted in selling annuities and high interest CDs
Expanded existing bank relationships and acquired new business, utilizing effective calling techniques and leveraging bank products and services
Resolved customer complaints/issues promptly and effectively
Education
Expected in Current
Associate of Applied Science: Respiratory Care Norwalk Community College - Norwalk, GPA:
Expected in 2011
Associate of Arts: Liberal Arts Nassau Community College - Garden City, NY GPA:
Skills
Medical Record: Epic, PowerCart, FirstNet, Eclipsys, Cerner
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