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Emergency Room Unit Secretary Resume Example

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EMERGENCY ROOM UNIT SECRETARY
Objective

To secure a position as a staff Therapist in a comprehensive Health Care System that provides continual training with established standards of practice and performance and opportunities for advancement.

Clinical Experience: 400 + Clinical Hours
  • MICU, Bridgeport  Hospital, CT January - May 2016
  • Tele, ICU, Medical Floors, Norwalk Hospital, CT June - July 2016
  • St. Vincent's Hospital, CT June - July 2016
  • ICU, MICU, Greenwich Hospital, CT August - Dec. 2016
  • ICU, Tele, OR, Sleep Lab, Norwalk Hospital, CT August - Dec. 2016
  • ICU, MICU, SICU, ED, Veteran's Hospital, CT August -Dec. 2016
  • Burke Rehabilitation Hospital, NYOctober 2016
  • St. Vincent's Hospital, CT August - Dec. 2016
Employment History
Emergency Room Unit Secretary, 03/2012 to Current
Norwalk Hospital – Norwalk, CT
  • Trained new oncoming staff  with secretarial duties.
  • Helps patients by responding to intercom requests; obtaining needed services from nurses, licensed practical nurses, physicians, aides, and other hospital personnel.
  • Welcomes visitors by greeting visitors, in person or on the telephone; answering inquiries; relaying calls to patients; giving directions; referring inquiries to nursing and physician staff.Provides information by answering questions and requests.
  • Contributes to team effort by accomplishing related results as needed.Requisitions supplies designated by nursing staff. Prepares and compiles records in nursing unit of hospital or medical facility: Records name of patient, address, and name of attending physician to prepare medical records on new patients.
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Assisted patients with bathing, feeding and elimination. Helped patients move in and out of beds, baths, wheelchairs and automobiles.



Pharmacy Technician, 08/2011 to 03/2012
CVS Pharmacy – Norwalk, CT
  • Worked closely with Pharmacy Care Representatives in providing excellent patient care
  • Assists the pharmacist in filling physician orders for medications for oral, rectal, topical and among other products
  • Assists the department in maintenance all drug storage areas, receiving and storing drug products, repackaging medications, record keeping and appropriate handling of controlled substances
  • Performs a variety of patient reception, cashiering & clerical services for an outpatient pharmacy, including taking over-the-counter & telephone requests for prescriptions refills, verifying coverage, receiving payment, answering patient questions, completing pharmacy logs & forms
  • Credits patients for returned medications using the computer system, and returns the medication to inventory
  • Assisted other pharmacy staff with drug inventory, purchasing, and receiving.



Airlines Customer Service, 05/2011 to 09/2011
Delta Airlines – Queens, NY
  • Responsible for booking and ticketing customers for domestic/international  air travel
  • Arrange reservations, research, recommend and ticket domestic/international airfare
  • Resolve passenger complaints and issued refunds.
  • Research and implement sky miles members accounts.
  • Provide support to all internal departments and external partnerships.
  • Monitor and coordinate daily flight schedule changes and cancellations. 



Bank Teller, 11/2007 to 02/2011
JPMorgan Chase – East Hills, NY
  • Executed bank transactions including deposits, withdrawals and customer service inquiries
  • Assisted in selling annuities and high interest CDs
  • Expanded existing bank relationships and acquired new business, utilizing effective calling techniques and leveraging bank products and services
  • Resolved customer complaints/issues promptly and effectively

Education
Associate of Applied Science: Respiratory Care, Current
Norwalk Community College - Norwalk
Associate of Arts: Liberal Arts, 2011
Nassau Community College - Garden City, NY
Skills

Medical Record: Epic, PowerCart, FirstNet, Eclipsys, Cerner



Computer: Microsoft Word, Excel, Powerpoint
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Resume Overview

Companies Worked For:

  • Norwalk Hospital
  • CVS Pharmacy
  • Delta Airlines
  • JPMorgan Chase

School Attended

  • Norwalk Community College
  • Nassau Community College

Job Titles Held:

  • Emergency Room Unit Secretary
  • Pharmacy Technician
  • Airlines Customer Service
  • Bank Teller

Degrees

  • Associate of Applied Science : Respiratory Care , Current
    Associate of Arts : Liberal Arts , 2011

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