Emergency Room Unit Secretary Resume Example

Energetic Emergency Room Secretary with 6 years experience in high-level executive support roles. Organized and professional.

Multitasking 

• Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Customer Service 

• Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Medical Records 

• Reviewed medical records for completeness, assembled records into standard order and filed records in designated areas according to alphabetic and numeric filing system.

Administration 

• Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.