Emergency Room Technician resume example with 5 years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Level-headed Healthcare professional dedicated to providing quality patient care, including companionship and support. Remains calm and effective in difficult and stressful situations. Excellent ability to defuse stressful situations and manage behavioral needs with grace.

  • Drawing Blood
  • Patient Care
  • Teamwork
  • HIPAA Compliance
  • Phlebotomy Procedures
  • Orthopedic Splint Application
  • Orthopedic Fitting
  • Collecting Medical Samples
  • Basic Patient Care
  • 12-Lead EKG Monitoring
  • Phlebotomy
  • Laboratory Testing
  • Patient Preparation
  • Cardiac monitoring
  • Measuring and monitoring vitals
  • CPR
  • First Aid/CPR
  • Good listening skills
  • Multitasking abilities
  • Written Communication
Work History
05/2020 to Current Emergency Room Technician Providence Health & Services | Olympia, WA,
  • Followed all hospital policies and procedures and complied with local, state and federal agency and accrediting body guidelines.
  • Worked with nurses to assess patients and prepare for tests and procedures.
  • Assisted with resuscitation, CPR and emergency airway procedures.
  • Quickly responded to codes and cardiac monitor alarms.
  • Safely transported patients by wheelchair, stretcher or bed to other units.
  • Utilized hospital beds and wheelchairs to transport patients throughout hospital.
  • Continuously monitored patients and reported changes to head nurses and physicians.
  • Liaised between nurses, physicians, patients, and visitors.
  • Applied orthopedic devices like traction and OCL splints.
  • Assisted doctors with examinations of patients by taking vital signs, including blood pressure, height, weight and drawing blood.
  • Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring and non-invasive blood pressure monitoring systems.
  • Decontaminated and sanitized all equipment, instruments and supplies.
  • Measured and fit crutches and canes, instructing patients on proper use of support devices.
  • Collected basic samples such as blood, urine and stool, labeling specimens properly and transferring to laboratory for testing.
  • Facilitated transfer of patients throughout medical facility and between departments.
  • Monitored patients' comfort and safety during examinations and tests to alert physicians of abnormalities and changes in patient response.
  • Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
  • Carried out phlebotomy procedures, including preparing patients, finding viable veins and watching for adverse reactions
  • Measured vital statistics, collected specimens for lab analysis and recorded data in appropriate medical records.
10/2019 to 02/2020 Shift Lead Five Guys | Shoreview, MN,
  • Helped store management meet standards of service and quality in daily operations.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Trained and mentored new employees to maximize team performance.
  • Responded to and resolved customer questions and concerns.
  • Completed store opening and closing procedures, including setting up registers and checking products.
  • Maintained safe working environment by observing safety procedures, policies and regulations.
  • Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
  • Completed logs and reports to document detailed information, including information on production, spoilage and departmental maintenance needs.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Alerted customers to upcoming sales events and promotions.
  • Regulated pricing, inventory count and supply during shift hours.
  • Created incentive programs and contests to support and award top performers.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Enforced company policies and regulations with employees.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
09/2018 to 07/2019 Cashier St. Elizabeth Healthcare | Florence, KY,
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Counted cash in register drawer at beginning and end of shift.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Trained as bagger and provided back-up coverage to provide customers with optimal support.
  • Assisted customers by answering questions and fulfilling requests.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Educated customers on promotions to enhance sales.
01/2015 to 11/2017 Nurse Assistant Cascadia Healthcare | Hailey, ID,
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Utilized nursing knowledge to identify patient needs and offer appropriate remedies.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to Charge Nurse.
  • Provided direct personal patient observation, care and assistance to patients per shift in Med-Surg medical facility.
  • Cared for average number of patients per shift in facility, delivering high-quality, efficient support to meet all needs.
  • Performed basic standardized wound care procedures by applying hot and cold packs and applying dressings and bandages to patients.
  • Secured patient information and maintained patient confidentiality by completing and safeguarding all medical records.
Expected in 05/2011 High School Diploma | McComb High School, McComb, MS, GPA:
Expected in | Psychology Southwest Mississippi Community College, Summit, MS, GPA:
  • Earned "Key Club" Award for volunteerism.

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Resume Overview

School Attended

  • McComb High School
  • Southwest Mississippi Community College

Job Titles Held:

  • Emergency Room Technician
  • Shift Lead
  • Cashier
  • Nurse Assistant


  • High School Diploma

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