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Embedded Software Developer Resume Example

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EMBEDDED SOFTWARE DEVELOPER
Summary
Skills
  • Requirements analysis and design phases
  • SQL
  • C++, C#, VB, Cobol
  • Proficient in HTML
  • Business One (SAP) proficient
  • Microsoft Office
  • Database Design
  • All Windows and Windows Server(s)
  • Agile development methodologies
  • Interface design and implementation
  • Application development
  • Customer-oriented
  • Problem resolution
  • Inventory management
  • Organization
  • Business operations
  • Project organization
  • Relationship development
  • Team management
  • Planning and coordination
  • Administrative support
  • Team building
  • Customer service
  • Process improvement
  • Communications
  • Supervision
  • Security systems
  • Operational improvement
  • Knowledge of embedded systems
  • Active Directory knowledge
Experience
07/1996 to Current
Embedded Software DeveloperCompany Name － City, State
  • Designed, developed and implemented firmware to support embedded system product concepts.
  • Recommended and executed plans to improve development tools and processes.
  • Communicated highly technical concepts using easy to understand terminology.
  • Documented technical specifications and project testing methods for future reference and other assignments.
  • Assisted clients and internal staff with troubleshooting to quickly and effectively resolve software issues.
  • Tested all software prior to going live to alleviate bugs and troubleshoot issues.
  • Worked closely with development team members to identify and remove software bugs.
  • Built decoupled and service-oriented middleware software and platforms using C#.
  • Monitored equipment functionality to verify optimal performance and adjust system controls.
  • Implemented and tested enhancement feature requests to improve product functionality and extend performance.
  • Participated in team meetings and provided input on deadlines, designs and enhancements.
  • Tested newly created client code for bugs and issues to determine weaknesses.
  • Created proof-of-concept prototype applications for demonstration and evaluation purposes.
  • Detailed all aspects of software development in technical manuals and documentation to use in later projects.
  • Communicated with and gathered feedback from customers about progress updates and worked to resolve specific concerns.
  • Modified existing software systems to enhance performance and add new features.
  • Coordinated system installations, testing and code corrections.
  • Designed user-friendly software interfaces to simplify overall management.
07/1990 to 07/1996
Senior Customer Service ManagerCompany Name － City, State
  • Monitored customer accounts to track outstanding issues and implement new solutions.
  • Memorized company products and services to answer customer questions quickly and capitalize on upsell opportunities.
  • Managed processing, scheduling and execution of customer purchase orders.
  • Managed customer conflicts and challenging situations by staying calm and accessing internal knowledge bases to develop strategic solutions.
  • Assisted customers by answering questions, addressing concerns and providing current account information.
  • Delivered expert technical support to over hundreds customers per shift, resolving 100% of issues.
  • Met and exceeded performance goals to support long-term company growth and market dominance.
  • Maintained and facilitated production for shop workers daily.
  • Maintained and fixed midrange computer and software.
10/1988 to 07/1990
Inventory Control SpecialistCompany Name － City, State
  • Documented production volume, materials consumption and quality issues in ERP System to keep management well-informed and support proactive planning.
  • Revised production schedules to account for changing designs, shortages and other types of interruptions.
  • Managed weekly inventory and supply tracking, noting items requiring reorder.
  • Entered information into ERP System to update missing inventory and status reports.
  • Investigated and resolved variances with inventory records.
  • Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels.
  • Received incoming goods, checked paperwork and reviewed merchandise for accuracy against documentation.
  • Analyzed shortages and reported findings to Chief Executive Officer, focusing on continuous improvement.
  • Audited shortages of product to focus on continuous improvement and suggested methods to improve inventory usage.
  • Monitored project progress and presented status to leaders to solve productivity issues.
07/1984 to 10/1988
Shift ManagerCompany Name － City, State
  • Positioned skilled staff in key areas throughout shift to optimIze department productivity.
  • Managed schedules, accepted time off requests and found coverage for shifts.
  • Enhanced operations and boosted efficiency through employee training, coaching and creating work schedules and assignments.
  • Documented receipts, employee hours and inventory movements.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
  • Cross-trained in every store role to maximize operational knowledge.
Education and Training
05/2000
Bachelor of Science: Computer InformationDeVry University － City
07/2004
MBA: Accounting And FinanceWestern University － City
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Resume Overview

School Attended

  • DeVry University
  • Western University

Job Titles Held:

  • Embedded Software Developer
  • Senior Customer Service Manager
  • Inventory Control Specialist
  • Shift Manager

Degrees

  • Bachelor of Science : Computer Information
    MBA : Accounting And Finance

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