Elevator Mechanic Resume Example
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ELEVATOR MECHANIC
Professional Summary
Seasoned Elevator Mechanic with 15 years of experience providing installation, maintenance, and repair of systems within a wide range of buildings and facilities. Effective in blending advanced technical and analytical acumen to diagnose and repair complex issues. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of deadlines and the importance of teamwork. Motivated to learn grow and excel in all aspects of job related areas.
Work History
Elevator Mechanic,01/2007 - 07/2020Verizon Communications, Columbia , SC
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Worked with prefabricated sections of frameworks, rails and other components to create specified dimensions.
- Completed thorough tests of installed systems to verify safety systems and correct operation.
- Assembled elevator cars, including platforms, walls and doors.
- Minimized lateral motion of cars traveling through shafts to maximize safety and passenger comfort.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Received and processed stock into inventory management system.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Adhered to social distancing protocols and wore mask or face shield at all times.
- Worked closely with supervisors and troubleshooters to maintain optimum levels of communication to effectively and efficiently complete projects.
- Installed elevators, escalators and moving sidewalks at different businesses across Southern California.
- Wired control panels and electric motors to manage smooth and reliable system operation.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Used coordination and planning skills to achieve results according to schedule.
- Interacted hospitably with guests while traveling in elevator and while on company premises.
- Assigned tasks to movers, drivers and other staff to complete work on time.
- Coordinated with Shop Supervisor to plan shipment arrivals and properly arrange stock.
- Moved items using forklifts and similar hydraulic equipment.
- Secured items after loading onto trucks to prevent damage from shifting or falling.
- Worked closely with teammates to coordinate tasks and support safety.
- Strictly followed safety and quality protocols to protect workers and prevent damage to goods.
- Operated elevators for guests and answered general questions may about how elevators work.
- Conferred with customers about concerns with products or services to resolve problems and drive sales.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
Car Salesman,06/2005 - 08/2005Marshall Retail Group, Denver , CO
- Gave detailed information regarding operation of standard and optional vehicle features.
- Answered customer emails and telephone requests for information.
- Greeted customers at arrival to build positive relationships and discuss vehicles.
- Met incoming customers at door to guide through showroom and sales lot.
- Worked with customers and sales management to reach price agreements and explain all warranty, sales and option package procedures.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
- Prepared purchased vehicles and completed final delivery checks.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Demonstrated vehicles and features, and conduct test drives.
- Resolved customer concerns regarding loan financing and warranties.
- Maintained current store, product and promotional knowledge to drive consistent sales
Customer Service Associate,08/2004 - 06/2005Williams-Sonoma, City , STATE
- Informed customers about special promotions and provided detailed information for various products.
- Energized and motivated in performing sales floor activities including merchandising and selling.
- Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
- Conferred with customers about concerns with products or services to resolve problems and drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
- Educated customers on promotions to enhance sales.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
General Duty,01/1995 - 01/2004Business Boards Of America, City , STATE
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Processed credit and debit card payments to complete purchasing experience.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Provided pricing information to customers regarding specific products.
- Functioned as backup in areas of sales, support, and services.
- Processed cash, check and credit card payments.
- Demonstrated products to customers, answered questions and redirected objectives to positive features.
- Shadowed sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue.
Education
Elevator Mechanic Certification, Elevators,06/2010
NEIEP -City
High School Diploma, 06/1998
Chino Adult School -City
Certifications
- Certified Competent Conveyance Mechanic License
- OSHA 10 and OSHA 30 certified
- Licensed Los Angeles City Elevator Mechanic
- Licensed California State Elevator Mechanic
- TWIC Card
Skills
- Elevator equipment installation
- Equipment diagnostics
- Training and support
- Quality assurance
- Relationship-Building
- Teamwork
- Flexible and Adaptable
- Verbal and written communication
- Excellent work ethic
- Organization and Time management
- Collaboration
- Good listening skills
- Troubleshooting
- Self-Motivated Professional
- Product and Service Sales
- Cash Handling
- Product Knowledge
- Compassion
- Basic math
- Critical thinking
- Professional demeanor
- Adapt to diverse groups
- Upselling
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Resume Overview
School Attended
- NEIEP
- Chino Adult School
Job Titles Held:
- Elevator Mechanic
- Car Salesman
- Customer Service Associate
- General Duty
Degrees
- Elevator Mechanic Certification , Elevators 06/2010
High School Diploma , 06/1998
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