LiveCareer-Resume

electronic medical records manager resume example with 12+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Driven and compassionate professional experienced at directing administrative and personnel matters, managing finances and facility operations, and implementing necessary changes to programs and policies in a health care environment. Expert in planning and organizing activities consistent with agency goals and mission. Excellent mentor and trainer passionate about improving client services.

Skills
  • EMR / EHR Systems (Athena)
  • Accurate and detailed
  • Project planning and development
  • Advanced problem solving
  • New product introductions strategies
  • Technical support
  • Decision making
  • MS Office
  • Excellent communication
  • Critical thinking
Education
University of Phoenix Columbus, OH Expected in 12/2012 Bachelor of Science : Health Administration - GPA :
RETS Tech Center Centerville, OH Expected in 12/2005 Practical Nursing Certification : Practical Nursing - GPA :
Work History
Elara Caring - Electronic Medical Records Manager
Hammond, LA, 06/2016 - Current
  • Creates projects to better streamline the clinical/training/medical records workflow, and provides training/educational tools & support for EMR Team.
  • Measures & evaluates performance outcomes for EMR Team.
  • Troubleshoot & coordinate resolution of problems arising from technology & transitions.
  • Training current & new medical providers & support staff one-on-one and in group settings.
  • Provides support to providers and clinical staff during and after work hours.
  • Created EMR User Manuals detailing key functions & workflows in EMR system.
  • Creates/reviews/enhances organizational policies & procedures.
  • Assists with creating & scoping policies/procedures/workflows for high level projects such as the implementation of Telemedicine Visits, Online Web Scheduling, Care Management Workflows, & Medical Marijuana Implementation.
  • Maintains documentation on any system wide upgrades & modifications.
  • Serves as a committee member on the Clinical Practice, Operations & Revenue, & Education & Training Committees.
  • Direct report to COO and close collaboration w/executive team and other managers.
  • Works directly w/different interfaces such as HealthBridge, Clinisync, Diagnostic Partners, ImpactSIIS, Epic Care Link, & LabDaq.
  • Works directly w/IT team to review & implement EMR and other health care systems & enhancements.
  • Reviewing & implementing new EMR releases & updates regularly.
  • Reviewing & implementing BETAs & ALPHAs for EMR system regularly & conducted sessions to review product feedback.
  • Assisting with the onboarding & offboarding of providers & health care departments.
  • Developed and implemented internal record storage and retrieval system to comply with record retention laws and maintain accessibility.
  • Oversees secure transfer of patient records to other health care providers to support requests and authorizations.
  • Organizing and facilitating department head meetings monthly, discussing the status of current projects, planning for future projects, and reviewing overall task completion.
Good Shepherd Hospice - Lead Client Services Coordinator
Tahlequah, OK, 06/2013 - 05/2016
  • Processed client referrals
  • Checked insurance eligibility
  • Obtained insurance authorization
  • Processed RN clinical documentation
  • Provided administrative and clinical leadership to nursing staff
  • Data entry/ICD-10 coding
  • Chart auditing
  • Assist with claim denials/request retro-authorization/appeals
  • Employee scheduling
  • Monitored and tracked physician orders
  • Established and maintained effective channels of communication
  • Implemented standards and methods to measure effectiveness of agency activities
  • Maintained compliance with all applicable laws, regulations and standards in performance of job functions
  • Served as patient advocate to enhance quality care outcomes
  • Served as board member of activity and indigent committee
Quality Home Health Care Of Columbus, LLC - Alternate Administrator
City, STATE, 10/2010 - 05/2013
  • Ensured compliance with regulatory requirements, standards of practice, policies and procedures.
  • Ensured adequate staff education and evaluation.
  • Represented agency to other groups, agencies, and general public.
  • Contributed to development and refinement of organizational vision and mission.
  • Prepared and monitored budgets and established mechanisms to evaluate, track, and report variances.
  • Established and maintained effective channels of communication.
  • Maintained confidentiality in all aspects of performance.
  • Maintained compliance with all applicable laws, regulations and standards in performance of job functions.
  • Implemented standards and methods to measure effectiveness of agency activities.
  • Organized and led weekly personnel meetings with 10+ team members.
  • Regularly evaluated employee performance, provided feedback and assisted, coached and disciplined staff as needed.
  • Provided administrative and clinical leadership to nursing staff.
  • Served as patient advocate to enhance quality care outcomes within facility.
  • Prepared and processed bi-weekly payroll.
  • Medical billing/claims.
Homeland Health Services - Office Manager
City, STATE, 07/2009 - 10/2010
  • Organized and directed agency's ongoing functions to assure availability and provision of care and services.
  • Data entry/CPT & ICD-9 coding.
  • Prepared and processed bi-weekly payroll.
  • Medical billing/claims.
  • Employee scheduling.
  • Managed and organized health care documents.

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Resume Overview

School Attended

  • University of Phoenix
  • RETS Tech Center

Job Titles Held:

  • Electronic Medical Records Manager
  • Lead Client Services Coordinator
  • Alternate Administrator
  • Office Manager

Degrees

  • Bachelor of Science
  • Practical Nursing Certification

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