eeo diversity inclusion manager resume example with 13+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Dynamic leader with over 22 years of experience in leadership, Equal Employment Opportunity, Diversity Training and Program Management. Proactive and results-focused with superb ability in critical thinking, develop conclusions and provide strategic recommendations. Proven leader with an established track record of delivering high performance, reliability and first-class customer service.
Skills
Recordkeeping skills
Civil rights laws
Workshop coordination
Bilingual Spanish/English Speaker
Employee engagement
Training development
Leadership development
Communication
Decision-making
Team building
Data management
Time management
MS Office
Educational strategies
Conflict resolution techniques
Experience
06/2016 to 01/2021
EEO & Diversity/Inclusion ManagerUS Air Force – City, STATE,
Led EEO/Diversity program implementation for 7 agencies throughout 5 European countries in support of 80,000 costumers.
Provided guidelines for establishing and maintaining discrimination-free environments and compliant with applicable laws
Under my direction the team resolved 856 inquiries, 185 EEO grievances and conducted 289 organizational human relation climate assessments
Evaluated EEO and Diversity programs efficiency, managed budget, identified shortfalls and 24 counselors by-law training completion
Managed conflict resolution programs and manning. Guided 22 certified mediators in resolving grievances at the lowest level
Developed human relations courses and delivered 44 training workshops, training over 3,000 organizational leaders
Implemented AF Diversity strategic vision for diversity and inclusion program. Developed training workshops to improve employee development and retention
Build diversity & Inclusion partner nation capabilities for seven African countries and educated African officers in force development and diversity and inclusion principles
06/2015 to 06/2016
EEO, Dispute Resolution and Diversity ManagerUS Air Force – City, STATE,
Helped established organizational vision, developed strategies and policies to achieve EEO and Diversity and Inclusion objectives
Directed EEO and Alternative Dispute Resolution programs for 6 space command agencies in support of 48,000 customers
Lead advisor for human relations programs; guided 25 counselors in resolving 196 inquiries, 38 discrimination grievances and 91 organizational assessments
Planned, organized and led human relations training program; teamed up with Air Force Academy to train new cadets on sexual harassment and discrimination
Implemented comprehensive alternative dispute resolution plan which advocated the use of mediation/facilitation to resolve work center disputes and unfair labor practice allegations
Developed the first Air Force Space Command Diversity and Inclusion report identifying organizational demographics, trends, initiatives, and outreach efforts for attracting the best talent. Measured the quality of organizational policies, employee programs, and outreach events and how they compared to Air Force standards
Trained organizational leaders on developing and capitalizing on diverse personnel talents
09/2010 to 06/2015
EEO Deputy DirectorUS Air Force – City, STATE,
Managed largest EEO program in the European Command. Principal advisor to 139 organizational leaders on grievances, human relations education, conflict resolution and organizational climate
Led team of 5 advisors in executing 411 inquiries, 42 discrimination grievances and 119 organizational human relations climate assessments
Oversaw $360K budget, prioritized program and training needs, and manning requirements
Developed a series of 1-hour training sessions targeting specific audience needs in topics such as conflict resolution, managing diversity and creating healthy work environments
Certified mediator, facilitated 3 settlement agreements, resolving conflict at lowest level and saving over $10K in potential legal fees
Conducted out and about visits, evaluated organizations and provided comprehensive final report to organizational leaders to aid them in improving organizational effectiveness
01/2007 to 08/2010
Professional Military Education InstructorUS Air Force – City, STATE,
Planned, organized, and directed leadership development program and activities
Instructed over 2,000 hour of leadership and management principles; training 857 new Air Force supervisors
Used informal lectures, guided discussions and formal lectures; developed training visual aids
Developed and revised curriculum materials and conducted needs analysis to meet educational objectives
Coordinated and conducted leadership symposiums, workshops, and conferences
Evaluated program effectiveness and identified training shortfalls
Education and Training
Expected in to to
Ph.D.: Psychology of Human And Organizational Behavior Touro University Worldwide - Los Alamitos, CA, GPA:
Expected in 12/2004 to to
Master of Arts: Management And Leadership Webster University - St Louis, MO GPA:
Expected in 06/2001 to to
Bachelor of Arts: Human Resource Administration Saint Leo University - Saint Leo, FL GPA:
Certifications
John Maxwell Instructor Certification - 2019
Diversity Professional Certification, Institute for Diversity Certification- 2015/re-cert 2018
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