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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Service-oriented and resourceful with in-depth clinical skills and assessment training. Support patient personal care and hygiene needs with diligent assistance. Organized in keeping supplies stocked and equipment sterilized for use. Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offers 20 years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering five-star patient care. Skilled Medical Assistant offers demonstrated expertise in patient support developed over 20 years of healthcare experience. Professional in supporting transports, ambulating patients and charting updates. Flexible team player with positive and upbeat nature. Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offers 20 years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering five-star patient care.

Skills
  • Medical Office services
  • Medical laboratory procedures
  • Healthy meal preparation
  • Infection Control Standards
  • Hospice and Palliative Care
  • Feeding Assistance
  • HIPAA Compliance
  • Patient Assistance
Work History
02/2009 to 11/2017 EDUCATION Medical office Assistant/Patient Care Technician Minnesota City Jobs | Woodbury, MN,
  • Took vital signs from patients and reported them to the staff nurse or physician, noting any differences from previous measurements.
  • Documented patient fluid intake and output as a diagnostic and assessment resource of current conditions.
  • Gathered biological specimens for requested tests and prepared them for transport to the lab.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Improved and updated my skills by actively participating in employee trainings and enrolling in classes .
  • Assisted patients with daily activities under the supervision of RN.
  • Assisted with patient admissions, discharges, and transfers to improve team efficiency.
  • Organized medical charts for patients by assembling new admission pages and adding appropriate pages to charts.
  • Answered call lights and adjusted bed rails and equipment to ensure patient comfort and safety.
  • Recorded observations and baseline measurements in medical records.
  • Provided immediate assistance to assess needs and pursue optimal care in both emergency and routine paging situations.
  • Aided medical teams by assisting them in the preparation of patient procedures.
  • Answered call lights and helped patients feel more comfortable and secure by adjusting beds, lights, bed rails, pillows, patient clothing, and bedside tales or equipment.
  • Provided immediate care to patients in need and alerted clinicians to provide comprehensive assistance.
  • Gathered dietary information, assisted with feeding, and monitored intake to help patients achieve nutritional goals and support wellness goals.
  • Assisted patients in maintaining healthy skin by checking wounds, assessing integrity, and bathing bedridden individuals.
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to RN.
  • Provided immediate assistance to assess needs and pursue optimal care in both emergency and routine paging situations.
  • Interacted effectively with patients, families, staff, and other hospital department staff to provide high levels of customer service and teamwork.
  • Provided, personal care, and ambulation to patients.
  • Assisted in the provision of nutritional needs for patients by transporting food trays and assisting with feeding.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted nursing staff with respiratory, cardiopulmonary and physical therapies.
02/2006 to 11/2009 Medical Assistant Rochester General Health System | Canandaigua, NY,
  • Was in charge of general office duties, which included keeping track of medical records.
  • Gathered information about the client's medical history, including medications, symptoms, and allergies.
  • Scheduled new and existing patients' appointments.
  • Did clerical work like word processing, data entry, phone answering, and filing.
  • Assisted physicians with patient follow-up.
  • Completed all of the required laboratory tests.
  • Checked medical insurance and gathered co-pays.
  • Improved patient outcomes by educating them about procedures, medications, and other doctor's instructions.
  • Worked to improve office efficiency by coordinating charts, filling out insurance forms, and assisting patients with a variety of needs.
  • Took blood glucose readings and kept track of them.
  • Collected patient information for billing and insurance filing by gathering forms, copying insurance cards, and [Action].
  • Explained procedures to them to reduce patient anxiety and increase cooperation.
  • Documented vital signs and medical history for [Number] patients every [Timeframe].
  • Prepared lab specimens of blood, urine, stool, and sputum for diagnostic evaluation.
  • Educated patients by providing medication and diet information, as well as clarifying doctors' orders and thoroughly answering questions.
  • Directed patients to examination rooms and arranged for transportation as needed.
  • Went to all of the mandatory training, education, and meetings.
  • Scheduled surgeries with the surgical center, confirmed appointments with patients, and completed admission and consent forms.
  • Got referrals and made them for future patients.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Kept detailed records of test results by entering data and patient information into a computer.
  • Patients were escorted to examination rooms by me.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Was in charge of preparing and administering medications to help patients with their symptoms.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as directed.
  • Patients were ambulated, turned, and positioned by me.
  • Kept medical supplies in sufficient supply by keeping track of inventory and placing replenishment orders before they ran out.
  • Directed patients to exam rooms, answered questions, and helped doctors prepare for exams.
  • Measured vital signs and weight before and after treatment.
  • Provided age-appropriate patient care before, during, and after exams.
  • Completed clinical procedures and collected patient data for physician interpretation.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
05/2000 to 09/2004 Mobile Phlebotomist Memorial Sloan-Kettering Cancer Center | Montvale, NJ,
  • Kept track of patients' medical histories, vital statistics, and test results in electronic medical records.
  • Participated in a community [blood donation] program in accordance with company policy and state regulations.
  • Spoke with the patient in order to obtain information for lab records, as well as to alleviate fear or anxiety and maximize cooperation.
  • Used vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles to collect blood samples.
  • Conducted bedside tests, such as bleeding time tests, and entered the results into the patient's chart.
  • Enforced infection control and sharps disposal procedures to protect patients, coworkers, and myself.
  • Talked to patients about their fears, explained procedures, and encouraged them to cooperate during blood draws.
  • Stocked the appropriate supplies in the phlebotomy cart or carrier.
  • Gathered tourniquets, needles, and blood collection devices to prepare work trays potential
  • Obtained blood samples by performing over 20 venipunctures and finger sticks per day.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Determined donor eligibility by conducting screenings, interviewing prospective donors, and obtaining medical histories.
  • Followed physician orders to correctly administer therapeutic phlebotomy.
02/1996 to 05/1999 Patient Care Technician Southeast Georgia Health System, Brunswick Campus | City, STATE,
  • Responded to patient requests and needs by answering over 20 light or bell calls per shift.
  • Answered call lights and helped patients feel more comfortable and secure by adjusting beds, lights, bed rails, pillows, patient clothing, and bedside tales or equipment.
  • Kept track of important patient data and relayed it to healthcare staff in order to improve treatment planning and delivery.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Immediately informed RN of any unusual or urgent circumstances in the patients' condition or environment.
  • Maintained, sanitized, and cleaned equipment and instruments to meet the needs of the patients.
  • Transported patients around the hospital using wheelchairs and gurneys.
  • Interacted effectively with patients, families, staff, and other hospital department staff to provide high levels of customer service and teamwork.
  • Provided immediate care to patients in need and alerted clinicians to provide comprehensive assistance.
  • Assisted patients with daily activities under the supervision of RN Recorded observations and baseline measurements in medical records.
  • Gathered dietary information, assisted with feeding, and monitored intake to help patients achieve nutritional goals and support wellness goals.
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to RN Assisted with patient admissions, discharges, and transfers to improve team efficiency.
  • Collected and transported Blood,Sputum and urinary or bowel specimens to prepare for lab testing.
  • Documented patient fluid intake and output as a diagnostic and assessment resource of current conditions.
  • Collected and transported specimens to prepare for lab testing.
Education
Expected in 2008 | Altamaha technical college, Jesup, GA GPA:
Expected in 2005 diploma | Savannah Technical College, Savannah, GA GPA:
attendance Medical Unit
Expected in 1984 | , , GPA:
Expected in 1981 Medical Assistant - diploma | Medical Arts Miami Lakes Educational Center & Technical College, North Miami Beach, Miami, North Miami Beach, FL GPA:

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Resume Overview

School Attended
  • Altamaha technical college
  • Savannah Technical College
  • Miami Lakes Educational Center & Technical College, North Miami Beach
Job Titles Held:
  • EDUCATION Medical office Assistant/Patient Care Technician
  • Medical Assistant
  • Mobile Phlebotomist
  • Patient Care Technician
Degrees
  • diploma
  • Medical Assistant - diploma

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