education outreach coordinator resume example with 11+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Resourceful and passionate program coordinator with significant experience coordinating and facilitating public health outreach activities, program events, and evidence-based curricula. Develops and executes outreach strategies and action plans based on organizational objectives and priorities with the goal of increasing long-term attitude and behavior change. Strong focus on data-driven decision-making to accomplish an organization's desired outcomes. Practiced at enhancing community support with forward-thinking strategies and skilled leadership collaboratively working with non-profit organizations. As a goal-oriented individual with a strong background in public health, education and training, student support services, and process improvement, this experience will allow to efficiently execute an organization's mission.

  • Strategic Planning and Coordination
  • Program Development and Evaluation
  • Teamwork and Collaboration
  • Direct Student Support and Services
  • Effective Written and Verbal Communication
  • Empathetic Mentorship and Leadership
  • Analysis of Materials and Situations
  • Independent and Creative
  • Variety of Complex Roles
  • Independent Decision-Making
Work History
07/2019 to Current Education Outreach Coordinator Riddle Village | Upper Providence, PA,
  • Build strong relationships with community based organizations and health institutions to promote long term attitude and behavioral changes. Ability to make decisions and discuss potential implications for students and related service offices
  • Advocate for public health safety regarding reckless and distracted driving and facilitate program resources while utilizing evidence-based research. Ability to describe effective (and ineffective) strategies for lasting attitude and behavior change
  • Build and strengthen partnerships with low socioeconomic educational institutions, work and thrive in a diverse work environment building a welcoming and inclusive environment to provide vital resources and support students
  • Travel the state of California and offer evidence-based programs and resources to educational institutions and student led community organizations
  • Institute student mentoring programs and educational public health trainings utilizing evidence-based curricula
  • Counsel and represent families affected by preventable distracted driving collisions
  • Create development goals and plan growth paths to attain ideal outcomes. Ability to coordinate student cases and bring them to resolution by working with Affected Family Members that choose to share their challenging experiences in order to effect change
  • Participate in community events and outreach to speak on public health issues affecting young people and at-risk populations
  • Coordinate and facilitate in-person, virtual, professional trainings, and workshops by working with different types of student service programs and processes, and other student support programs offered by K-12 and universities
  • Conduct research, compile information from credible sources, and present results for program development
  • Enhance organizational operation by exceeding non-profit grant requirements

02/2014 to 02/2020 Server At & T | Fair Oaks, CA,
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests
  • Prepared for large parties and reservations, anticipating planning and staffing needs
  • Executed quality assurance practices to ensure positive customer dining experiences
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
  • Monitored cash intake and deposits, ensuring 100% accuracy
  • Professionally, quickly, and efficiently resolved issues and enhanced customer satisfaction ratings
  • Developed and maintained positive working relationships with others to reach business goals
  • Selected to participate in training video recordings to educate new employees during training workshops
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
  • Kept updated knowledge of menu and chef specials to provide recommendations according to tastes and specific allergies
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
10/2013 to 07/2014 Brand Ambassador Masimo Corporation | Grand Rapids, MI,
  • Handled sales transactions, which included using cash registers
  • Managed and stocked inventory of product
  • Generated brand awareness and positive product impressions to increase sales
  • Provided excellent, sincere, and friendly customer service to cultivate loyalty and satisfaction
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration
  • Actively pursued personal learning and development opportunities
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction
04/2011 to 08/2013 Lead Barista Coffee & Tea Room | City, STATE,
  • Trained new team members with positive reinforcement and respectful, encouraging coaching
  • Received, inspected and logged all products for accuracy of shipment, temperature and quality
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits
  • Kept facility compliant with health codes, sanitation requirements and license regulations
  • Engaged in suggestive selling and other sales techniques
  • Established and maintained a positive work environment
  • Maintained regular and consistent attendance and punctuality
Expected in 2019 to to Bachelor of Arts | Child Development California State University, Sacramento, Sacramento, CA GPA:
  • Majored in Child Development (Social and Community Settings)
  • Minored in Counseling
  • Continuing education in Marriage and Family Therapy
  • Dean's List - Spring '17, Fall '17, Spring '18, Fall '18, and Spring '19

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Resume Overview

School Attended

  • California State University, Sacramento

Job Titles Held:

  • Education Outreach Coordinator
  • Server
  • Brand Ambassador
  • Lead Barista


  • Bachelor of Arts

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