Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Highly-motivated, passionate educator with exceptional coaching, mentoring, training, and instructional skills developed over ten years of experience. Adept at implementing the ADDIE model for training. Experienced with identifying individual learner needs; customizing and delivering training; and monitoring learner growth and performance. Accomplished qualitative researcher experienced with constructing interview questions, questionnaires, surveys, and other qualitative and quantitative data sources and instruments. Competent with Microsoft Office Suite, Adobe Creative Suite, Storyline 360, Elucidat, Zoom, Skype, SPSS, SSMS, and other software, web-based programs, and applications utilized for designing, developing, and deploying trainings; holding meetings and webinars; collecting and analyzing data; and performing administrative/office duties. Pursuing new professional opportunities with room for growth and advancement.

  • ADDIE Model
  • Adult training, mentoring, and coaching (in-person and distance/remote)
  • Adult learning and mixed-methods teaching
  • Conducting qualitative research and analyzing qualitative and quantitative data
  • Developing data instruments and tools
  • E-Learning Software (ELS): Adobe Creative Suite 6, Adobe Captivate, Articulate 360, and Elucidat
  • Learning Management Software (LMS): BlackBoard, LoudCloud, Moodle, Schoology
  • MS Office Suite, Google Drive and office suite services
  • Content Management Systems (CMS): WordPress, Wix, Magento
  • Web Development (HTML, CSS, JavaScript)
  • Written and Verbal Communication
  • Teamwork, Collaboration, and Problem-Solving
  • Organization, Multi-Tasking, and Time Management
  • Open-Mindedness, Self-Regulation, and Flexibility
Expected in 12/2020 Bachelor of Science | Information Technology Capella University, Online, GPA:
Expected in 04/2017 Educational Doctorate (EdD) | Organizational Leadership Grand Canyon University, Phoenix, AZ GPA:
Expected in 04/2011 Master of Science | Curriculum And Instruction University of Phoenix, Tempe, AZ GPA:
Expected in Bachelor of Science | Deaf Education Barton College, Wilson, NC GPA:
Work History
05/2017 to Current Education Coach Primrose School | Sandy, TX,
  • Provide coaching for developing data sources and instruments (interview questions, surveys, questionnaires, focus groups), data collection support (advising on conducting interviews and focus groups), data analysis procedures, and reporting findings
  • Mentoring for conducting literature reviews and analyzing qualitative data
  • Serve as an expert-panel member to validate the appropriateness of qualitative interview questions, focus group questions, and survey and questionnaire content
  • Provide feedback and coaching to learner to improve interview and focus group data collection
  • Analyze, design, develop, and implement training to improve learner performance through online communications
  • Evaluate learner needs through performance analysis, generate goals and objectives, and create timelines for deliverables
  • Effectively read, listen, and communicate verbally and in-writing
  • Provide clear and meaningful answers and instruction
  • Utilize Microsoft Office Suite (Word, PowerPoint, Excel), Zoom Conferencing, Skype, Google Docs and Drive, and Elucidat
09/2012 to Current Educator Seaworld Parks | Chula Vista, CA,
  • Design and develop training and materials; utilize available resources; create and incorporate made-from-scratch materials; customize and tailor materials
  • Employ adult learning theory principles, mixed-methods teaching, and altering communication and teaching based on individual needs and communication styles
  • Conduct individual, small group, and large group trainings for diverse stakeholders
  • Monitor staff performance, assess needs, offer recommendations and strategies, and follow up on progress
  • Assess, identify, and develop goals for individuals, present goals and means for measuring progress, and monitor performance
  • Analyze, design, develop, implement, and evaluate individualized education plans; conduct informal and ongoing assessments; collect and analyze qualitative and quantitative data; generate reports and present findings
  • Case manage across multiple sites; schedule and coordinate meetings; collaborate to improve training and instructional delivery; and follow-up with colleagues on a regular basis
  • Utilize software, applications, web-based services, and tools including: Schoology (LMS), Google Classroom, MOIEP, Microsoft Office Suite, Adobe Creative Suite, and Google office suite
01/2011 to 06/2012 Educator Seaworld Parks | Orlando, FL,
  • Provided individualized educational services and supports; customized learner needs and accommodations to promote learner success; provided direct instruction
  • Analyzed, designed, and developed appropriate instructional plans and materials for growth and achievement; made goal projections based on data
  • Aligned content and instructional materials with standards required by law; constructed lesson plans; delivered/implementing lesson plans; incorporated multi-media and technology into instructional delivery
  • Coordinated and scheduled meetings across multiple sites; case managed across multiple sites; conducted coaching, mentoring, and training to staff and colleagues
  • Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs, constructed individual professional development plan, and regularly monitored progress remaining flexible and adaptive to evolving work loads, demands, and responsibilities
  • Delivered individualized programming and differentiated instruction for students with disabilities and adult learners
08/2009 to 07/2010 Educator Seaworld Parks | San Diego, CA,
  • Provided individual, small, and large group professional training to staff across the entire county working in public schools
  • Case managed students, and oversaw implementation of individualized education plans developed from qualitative and quantitative data
  • Developed instructional materials specific to each student, customized county provided materials, and facilitated in the instructional delivery of academic content
  • Participated in collaborative co-teaching and supporting of instructional delivery across grade levels and schools
  • Designed, developed, and shared training materials with adults to ensure proper instructional delivery was maintained

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School Attended

  • Capella University
  • Grand Canyon University
  • University of Phoenix
  • Barton College

Job Titles Held:

  • Education Coach
  • Educator
  • Educator
  • Educator


  • Bachelor of Science
  • Educational Doctorate (EdD)
  • Master of Science
  • Bachelor of Science

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