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education advisor resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Highlights
Microsoft Office System, Microsoft Word®, Access, PowerPoint, Excel & Publisher. Strong practical and effective problem-solving skills
Experience
03/XXX4 to Current
Education Advisor Care Washington, DC,
  • Process new student enrollments in a timely fashion with emphasis on accuracy and confidentiality.
  • Manage, record and report timesheet information to funding sources as required.
  • Maintain, complete and file student folders and records in compliance with internal requirements and state, federal and accrediting body regulations.
  • Respond to student phone calls and emails within 24 hour time period or sooner.
  • Assist multiple sales professionals with their orders, student communication, test vouchers and all collateral related to student enrollment.
  • Work directly with Career Services to determine student's progress and readiness for placement.
12/XXX0 to 03/XXX4
Case Manager Hospital For Special Surgery Stamford, CT,
  • Administered the California Welfare to Work program through case management.
  • Conducted client intake and assessment and developed case plans and perform follow up appointments to determine status of clients.
  • Authorized supportive services and referrals for clients, to remove barriers to education and employment.
  • Took proactive measures to re-engage non-compliant participants in Welfare to Work activities.
  • Maintained accurate large client caseload: effectively and efficiently, by use of online CalWIN system, in order to track clients' eligibility for services, participation and employment.
05/2008 to 12/2008
Case Manager Hospital For Special Surgery Armonk, NY,
  • Administered the California Welfare to Work program through case management.
  • Conducted client intake and assessment.
  • Develop case plans and perform follow up appointments to determine status of clients.
  • Authorized supportive services and referrals for clients, to remove barriers to education and employment.
  • Take pro-active measures to re-engage non-compliant participants in Welfare to Work activities.
  • Maintain accurate large client caseload: effectively and efficiently, by use of online CalWIN system, in order to track clients' eligibility for services, participation and employment.
11/2001 to 05/2008
Case Management Specialist/ Center Director Devereux Lake Katrine, NY,
  • Organized community Children's Christmas party for over 600 children in San Diego county, including community fundraising events as well as staff fundaring luncheons Worked in partnership with marketing team, assisted in contacting soliciting fund for annual charitable golf tournament Supervised and coordinated activities of personnel engaged in carrying out agency objectives, utilizing knowledge of agency purposes, rules, regulations, procedures, and practices: Reviewed staff work load, schedules, personnel assignments, status of on-going work, projects, and available personnel for work assignment in order to plan staff activities.
  • Reviewed reports, papers, and other records prepared by personnel for clarity, completeness, accuracy, and compliance with agency policies.
  • Coordinated work activities of staff with other employees or agencies to prevent delays in services to public.
  • Planned and conducted, or arranged for training of personnel.
  • Approved leave requests, evaluated personnel performance, and initiated disciplinary actions.
  • Interviewed job applicants and prepared individual recommendations for consideration by Deputy Director.
  • Providedd direct services to clients to ensure family self-sufficiency through a case management system.
  • Conduct intake, assessment and case plan for program participants.
  • Provided services for employment, job development, job training referrals and placement.
  • Assisted families and individuals with budgeting, counseling & emergency services as well as prepare tax returns.
  • Coordinated and hosted successful workshops, community events, creating invitations and promotional materials, booking venues, and selecting guest speakers.
12/1995 to 04/2000
Instructional Assistant Sweetwater Union High School District City, STATE,
  • Provided administrative support for five RSP Teachers by planning, implementing and preparing materials for study.
  • Provided daily tutoring to special education children with learning and physical disabilities as well as honor students.
  • Recorded control of grades, attendance, test scores and homework.
  • Translated in parent/teacher conferences.
  • Organized and facilitated monthly staff development meetings for other Instructional Assistants.
  • Recorded and distributed monthly minutes of each meeting.
05/1995 to 01/1998
Program Facilitator/Activities Coordinator MAAC Project City, STATE,
  • Facilitated workshops for Hire-A-Youth program and provided intake, screening and placement of individuals involved in program.
  • Prepared materials and assisted teens by providing a handful of job skills including writing resumes, learning how to use public transportation, how to make a good first impression, conducting mock interviews and finally placing youths in summer internship employment.
  • Maintained case management files on program participants.
  • Processed new hire paperwork for youths, paying particular attention to program eligibility.
  • Collected and submitted timesheets in a timely manner.
  • Delivered paychecks to participants at worksites and conducted monthly site visits to ensure safety and attendance at participating sites education.
Education
Expected in Aug 1995 to to
Business and Office Occupations Program; Certificate:
- Chula Vista, CA
GPA:
Languages
Bilingual and proficient in speaking, reading and writing Spanish.
Skills
administrative support, agency, budgeting, conferences, counseling, client, clients, detail oriented, fashion, fundraising, Director, marketing, materials, meetings, Access, Excel, Microsoft Office, Office, PowerPoint, Publisher, personnel, policies, problem-solving skills, progress, promotional materials, speaking, reading, safety, sales, San, Self-starter, Spanish, staff development, tax, teacher, phone, transportation, tutoring, workshops

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Resume Overview

School Attended

Job Titles Held:

  • Education Advisor
  • Case Manager
  • Case Manager
  • Case Management Specialist/ Center Director
  • Instructional Assistant
  • Program Facilitator/Activities Coordinator

Degrees

  • Business and Office Occupations Program; Certificate

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