Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Motivated Social Worker committed to providing services to strengthen home, school and community partnerships. Accomplished at resolving conflict and encouraging positive relationships. Well-versed in educating clients, parents, and professionals, coordinating case management and setting up program referrals.
Skills
Problem resolution
Trauma & Crisis intervention
Case Management
Effective communication
Psychosocial assessments expert
Knowledge of medical and psychiatric terminology
Referrals and networking
Efficient under pressure
Client needs assessment
Work History
09/2020 to CurrentEAP ClinicianJohns Hopkins University | Baltimore, MD,
Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
Displayed sensitivity to cultural and linguistic needs of clients and families served.
Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
Encouraged clients and family members to practice and use skills and strategies for confronting problems constructively.
Tracked progress according to goals for all interventions.
10/2016 to 09/2020ED Social Worker III Nursecore | Greeley, CO,
Documented case notes daily and coordinated follow-up for seamless case management
Organized clinical documentation, treatment plans, and referrals
Coordinated individualized discharge plans to manage safe transition back into community and home environments
Coordinated program referrals for community-based resources
Delivered social work services to different socioeconomic populations in medical emergency setting
Worked with medical teams, patients and families to implement effective discharge plans
Provided crisis counseling to help patients deal with trauma related issues
Completed psycho-social evaluations and needs assessments
Prepared all required case management records and reports
Monitored patients and assessed suicide risks
Delivered client assessments for those struggling with addiction or relationship issues and recommended follow up based on client needs
Worked collaboratively with mental health professionals and law enforcement agencies to provide consistent care and minimize diversion
Reported child, elderly, or disabled patient abuse in accordance with legal standards of mandatory reporters
Collaborated with community program leaders and advocates to make resources accessible to those in need
Organized individual referrals to obtain community service, including advocating for needs and resolving roadblocks
Provided ongoing counseling to help patients deal with conditions and processes related to death & dying
06/2015 to 11/2016CPS Conservatorship Specialist IITexas Department Of Family And Protective Services | City, STATE,
Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs
Developed rapport to create safe and trusting environment for care
Collaborated with community program leaders and advocates to make resources accessible to those in need
Completed home welfare checks to align with state and program guidelines
Identified service gaps and located needed resources for individuals, including housing, work placement and other support
Worked with clients to improve life choices and maximize benefits of programs
Researched each client's case to become familiarized with his or her background by carefully reviewing available documents
Conducted interviews with parents, foster parents, school officials and other individuals to better understand client's needs
Provided assessments and made recommendations to court
Testified in court and provided voice for severely abused and neglected children
Provided in-home training and support to foster parents during weekly meetings to help mitigate problems arising from child behavior.
Used cognitive behavior therapy to assist youth in recognizing and redirecting poor habits.
Demonstrated positive influence to children by acting appropriately, being respectful to others and actively listening.
08/2010 to 05/2015Unit Secretary, Surgical & Pediatric UnitsTexas Health Resources | City, STATE,
Completed skilled administrative work to support all hospital staff and operational requirements
Organized paperwork such as charts and reports for hospital and patient needs
Managed incoming calls and directed to appropriate hospital personnel
Developed training protocols for new unit secretaries
Maintained rapport with all unit staff, including physicians, nurse and other healthcare personnel
Received, recorded and addressed incoming and outgoing communication via telephone and call system
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Oriented and trained new staff on proper procedures and policies.
01/2005 to 07/2010Medical Billing and Collections SpecialistNorth Texas Orthopedics Sports Medicine | City, STATE,
Performed targeted collections on past due accounts aged over 30 days.
Applied and reviewed insurance and patient payments.
Identified, researched and resolved billing variances to maintain system accuracy and currency.
Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
Increased customer satisfaction by resolving billing or coding issues.
Used classification manuals to gain additional knowledge of disease and diagnoses processes.
Utilized medical software systems to manage and confirm patient data, such as insurance, demographic and medical history information.
Education
Expected in 05/2018Master in Social Work | Advanced Practice LeadershipTexas State University, San Marcos, TXGPA:
Received Texas State Graduate Merit Fellowship
Dean's List every semester
Graduated with 4.0 GPA
Over 800 hours of Internship hours in Palliative & Hospice Social Work
Expected in 05/2015Bachelor of Social Work | Social WorkTexas Woman's University, Denton, TXGPA:
Elected to President of the Student Association of Social Work & Child Abuse Prevention Society.
Elected to Who's Who Among Students in American Universities & Colleges for merit and accomplishment.
Professional development completed in Child Welfare
Participated in the Title IV-E Social Work Stipend Program Internship with Child Protective Services in Denton, TX.
License & Certifications
Texas State Board of Social Workers: Licensed Master Social Worker (LMSW)
National Board for Case Management: Accredited Case Manager-Social Worker (ACM-SW)
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