Precise [Job Title] with [Number] years of managerial experience. Expert in [Type] product sales and streamlining procedures for optimized sales and productivity. Fantastic attention to detail and ability to inspire employees for best-in-class service.
Skills
Rapport and relationship building
[Product or Service] knowledge
Brand-building strategies
Sales tracking
[Type] sales
Account development
Profit and revenue-generating strategies
Market and competitive analysis
Service-driven sales
Experience
E-Commerce Sales and Marketing Manager, 01/2017 - Current First Horizon National Corp. – Burlington, NC,
Contributed expertise to build successful marketing strategies, including direct, partner and social media approaches.
Motivated and mentored employees to increase knowledge, skills and career potential within company.
Integrated communications campaigns to create awareness, develop pipeline and bring in new customers.
Facilitated improvement in sales outcomes by holding performance evaluations to assess team members' strengths and weaknesses and counsel on improvement strategies.
Spearheaded implementation, execution and growth of business channel partner program.
Hired and motivated high-performing sales team achieving over $[Amount] in new sales per year.
Supported all sales team members to drive growth and development.
Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing service issues.
Established sales goals and strategies that contributed to increased growth in sales and profitability.
Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Created presentation materials for sales, customer relations, and management purposes.
Evaluated employee progress and compliance while identifying areas for additional coaching by monitoring daily performance.
Conducted market research and reported on competitors.
Maximized sales by efficiently managing [Number] sales representatives.
Increased sales from various channels.
Updated procedures for [Task] to increase productivity and maximize [Type] sales.
Online Sales Supervisor, 01/2014 - 12/2016 Altura Credit Union – Riverside, CA,
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Processed all cash, credit and check transactions with POS system and cash register.
Supported team members by assisting in upselling products and services and closing sales with customers.
Promoted culture of customer focus, product knowledge, and production solutions to build loyal customer base.
Supported sales team by monitoring daily operations and providing information and procedural guidance to staff.
Supported business performance targets to drive improvements in sales and customer satisfaction levels.
Demonstrated high level of customer service by engaging clients and offering sales floor assistance.
Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
Generated effective sales strategies and taught new employees company's procedures and policies.
Collaborated with management and executives and made strategy recommendations based on insights into sales operations.
Exceeded targeted goals and quotas through upselling and strategic customer cultivation.
Taught junior employees how to meet operational and sales goals with proactive strategies.
Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
Completed performance reviews and assisted team with feedback resulting in improved performance.
Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Recognized employee skill lags and closed gaps with enhanced training and personal mentoring.
Promoted key products and features to customers to generate interest and drive revenue growth.
Organized and coordinated schedules, enabling consistent and adequate staffing for all shifts.
Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
Monitored stock levels for reorders, client requests and maximum profitability.
Performed comprehensive merchandise overviews and checkpoints to verify quality, advertised functionality and pricing.
Supervised sales team that generated over $[Number] per year.
Leveraged advanced market knowledge and business expertise to seek out continuous improvement opportunities.
Verified all company products reflected customer needs and expectations through consistent monitoring and benchmarking of sales activities.
Raised profits by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service and resolving customer issues.
Engaged in timely customer communication to resolve issues and identify sales opportunities.
Oversaw day-to-day activity on website and overall performance to improve user experience, increase traffic and develop brand loyalty.
Maintained highest level of knowledge for technical and complex company products, applications and services by studying product materials and attending trainings.
Launched and maintained eCommerce site with continued optimizations to deliver outstanding customer experiences.
Optimized website, email campaigns and social media channels for SEO and usability.
Monitored actuals, budgets and other strategic management tools to meet sales expectations.
Updated homepage and high-traffic pages often to draw in visitors and bolster strategic sales initiatives.
Executed ad campaigns on search engines and other websites to research and implement latest digital marketing strategies utilizing social media.
Closed new business consistently at or above quota expectations.
Managed internet e-mail leads, calls and text messages and remained available to respond to inquiries professionally.
Built strong rapport with customers and maintained meaningful contact after sale to encourage future business.
Exercised proper qualification skills to convert leads in to genuine sales opportunities.
Generated monthly reporting analysis of website traffic and social media campaigns to gauge effectiveness of online marketing efforts.
Analyzed client capital structures and plans and recommended products and financial strategies to meet needs.
Promoted insurance and products to individuals and businesses and analyzed and determined financial viability and productivity of target products and services.
Delivered informational sales presentations to potential investors to build symbiotic client relationships.
Expanded customer relationships by maintaining regular follow-up processes and rapport.
Developed and maintained relationships with customers while generating sales opportunities for financial products.
Exercised judgment when dispensing information to maintain confidentiality of sensitive information.
Analyzed customer requirements and recommended efficient investment products.
Education and Training
Bachelor of Science: Finance, Expected in 06/2010 - DePaul University - Chicago, GPA:
High School Diploma: , Expected in 06/2005 - Hoffman Estates High School - Hoffman Estates, GPA:
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