- , , 100 Montgomery St. 10th Floor
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
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- single:
Precise [Job Title] with [Number] years of managerial experience. Expert in [Type] product sales and streamlining procedures for optimized sales and productivity. Fantastic attention to detail and ability to inspire employees for best-in-class service.
- Rapport and relationship building
- [Product or Service] knowledge
- Brand-building strategies
- Sales tracking
- [Type] sales
|
- Account development
- Profit and revenue-generating strategies
- Market and competitive analysis
- Service-driven sales
|
E-Commerce Sales and Marketing Manager, 01/2017 - Current
First Horizon National Corp. – Burlington, NC,
- Contributed expertise to build successful marketing strategies, including direct, partner and social media approaches.
- Motivated and mentored employees to increase knowledge, skills and career potential within company.
- Integrated communications campaigns to create awareness, develop pipeline and bring in new customers.
- Facilitated improvement in sales outcomes by holding performance evaluations to assess team members' strengths and weaknesses and counsel on improvement strategies.
- Spearheaded implementation, execution and growth of business channel partner program.
- Hired and motivated high-performing sales team achieving over $[Amount] in new sales per year.
- Supported all sales team members to drive growth and development.
- Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing service issues.
- Established sales goals and strategies that contributed to increased growth in sales and profitability.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Created presentation materials for sales, customer relations, and management purposes.
- Evaluated employee progress and compliance while identifying areas for additional coaching by monitoring daily performance.
- Conducted market research and reported on competitors.
- Maximized sales by efficiently managing [Number] sales representatives.
- Increased sales from various channels.
- Updated procedures for [Task] to increase productivity and maximize [Type] sales.
Online Sales Supervisor, 01/2014 - 12/2016
Altura Credit Union – Riverside, CA,
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Processed all cash, credit and check transactions with POS system and cash register.
- Supported team members by assisting in upselling products and services and closing sales with customers.
- Promoted culture of customer focus, product knowledge, and production solutions to build loyal customer base.
- Supported sales team by monitoring daily operations and providing information and procedural guidance to staff.
- Supported business performance targets to drive improvements in sales and customer satisfaction levels.
- Demonstrated high level of customer service by engaging clients and offering sales floor assistance.
- Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
- Generated effective sales strategies and taught new employees company's procedures and policies.
- Collaborated with management and executives and made strategy recommendations based on insights into sales operations.
- Exceeded targeted goals and quotas through upselling and strategic customer cultivation.
- Taught junior employees how to meet operational and sales goals with proactive strategies.
- Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
- Completed performance reviews and assisted team with feedback resulting in improved performance.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Recognized employee skill lags and closed gaps with enhanced training and personal mentoring.
- Promoted key products and features to customers to generate interest and drive revenue growth.
- Organized and coordinated schedules, enabling consistent and adequate staffing for all shifts.
- Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
- Monitored stock levels for reorders, client requests and maximum profitability.
- Performed comprehensive merchandise overviews and checkpoints to verify quality, advertised functionality and pricing.
- Supervised sales team that generated over $[Number] per year.
- Leveraged advanced market knowledge and business expertise to seek out continuous improvement opportunities.
- Verified all company products reflected customer needs and expectations through consistent monitoring and benchmarking of sales activities.
- Raised profits by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service and resolving customer issues.
Online Sales Representative, 03/2012 - 12/2013
GCR Corporation – City, STATE,
- Engaged in timely customer communication to resolve issues and identify sales opportunities.
- Oversaw day-to-day activity on website and overall performance to improve user experience, increase traffic and develop brand loyalty.
- Maintained highest level of knowledge for technical and complex company products, applications and services by studying product materials and attending trainings.
- Launched and maintained eCommerce site with continued optimizations to deliver outstanding customer experiences.
- Optimized website, email campaigns and social media channels for SEO and usability.
- Monitored actuals, budgets and other strategic management tools to meet sales expectations.
- Updated homepage and high-traffic pages often to draw in visitors and bolster strategic sales initiatives.
- Executed ad campaigns on search engines and other websites to research and implement latest digital marketing strategies utilizing social media.
- Closed new business consistently at or above quota expectations.
- Managed internet e-mail leads, calls and text messages and remained available to respond to inquiries professionally.
- Built strong rapport with customers and maintained meaningful contact after sale to encourage future business.
- Exercised proper qualification skills to convert leads in to genuine sales opportunities.
- Generated monthly reporting analysis of website traffic and social media campaigns to gauge effectiveness of online marketing efforts.
Financial Services Representative, 02/2010 - 08/2010
McTigue Financial – City, STATE,
- Analyzed client capital structures and plans and recommended products and financial strategies to meet needs.
- Promoted insurance and products to individuals and businesses and analyzed and determined financial viability and productivity of target products and services.
- Delivered informational sales presentations to potential investors to build symbiotic client relationships.
- Expanded customer relationships by maintaining regular follow-up processes and rapport.
- Developed and maintained relationships with customers while generating sales opportunities for financial products.
- Exercised judgment when dispensing information to maintain confidentiality of sensitive information.
- Analyzed customer requirements and recommended efficient investment products.
Bachelor of Science: Finance, Expected in 06/2010
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DePaul University - Chicago,
GPA:
High School Diploma: , Expected in 06/2005
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Hoffman Estates High School - Hoffman Estates,
GPA:
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