Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Precise [Job Title] with [Number] years of managerial experience. Expert in [Type] product sales and streamlining procedures for optimized sales and productivity. Fantastic attention to detail and ability to inspire employees for best-in-class service.

  • Rapport and relationship building
  • [Product or Service] knowledge
  • Brand-building strategies
  • Sales tracking
  • [Type] sales
  • Account development
  • Profit and revenue-generating strategies
  • Market and competitive analysis
  • Service-driven sales
E-Commerce Sales and Marketing Manager, 01/2017 - Current
First Horizon National Corp. Burlington, NC,
  • Contributed expertise to build successful marketing strategies, including direct, partner and social media approaches.
  • Motivated and mentored employees to increase knowledge, skills and career potential within company.
  • Integrated communications campaigns to create awareness, develop pipeline and bring in new customers.
  • Facilitated improvement in sales outcomes by holding performance evaluations to assess team members' strengths and weaknesses and counsel on improvement strategies.
  • Spearheaded implementation, execution and growth of business channel partner program.
  • Hired and motivated high-performing sales team achieving over $[Amount] in new sales per year.
  • Supported all sales team members to drive growth and development.
  • Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing service issues.
  • Established sales goals and strategies that contributed to increased growth in sales and profitability.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Created presentation materials for sales, customer relations, and management purposes.
  • Evaluated employee progress and compliance while identifying areas for additional coaching by monitoring daily performance.
  • Conducted market research and reported on competitors.
  • Maximized sales by efficiently managing [Number] sales representatives.
  • Increased sales from various channels.
  • Updated procedures for [Task] to increase productivity and maximize [Type] sales.
Online Sales Supervisor, 01/2014 - 12/2016
Altura Credit Union Riverside, CA,
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Processed all cash, credit and check transactions with POS system and cash register.
  • Supported team members by assisting in upselling products and services and closing sales with customers.
  • Promoted culture of customer focus, product knowledge, and production solutions to build loyal customer base.
  • Supported sales team by monitoring daily operations and providing information and procedural guidance to staff.
  • Supported business performance targets to drive improvements in sales and customer satisfaction levels.
  • Demonstrated high level of customer service by engaging clients and offering sales floor assistance.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Generated effective sales strategies and taught new employees company's procedures and policies.
  • Collaborated with management and executives and made strategy recommendations based on insights into sales operations.
  • Exceeded targeted goals and quotas through upselling and strategic customer cultivation.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
  • Completed performance reviews and assisted team with feedback resulting in improved performance.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Recognized employee skill lags and closed gaps with enhanced training and personal mentoring.
  • Promoted key products and features to customers to generate interest and drive revenue growth.
  • Organized and coordinated schedules, enabling consistent and adequate staffing for all shifts.
  • Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
  • Monitored stock levels for reorders, client requests and maximum profitability.
  • Performed comprehensive merchandise overviews and checkpoints to verify quality, advertised functionality and pricing.
  • Supervised sales team that generated over $[Number] per year.
  • Leveraged advanced market knowledge and business expertise to seek out continuous improvement opportunities.
  • Verified all company products reflected customer needs and expectations through consistent monitoring and benchmarking of sales activities.
  • Raised profits by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service and resolving customer issues.
Online Sales Representative, 03/2012 - 12/2013
GCR Corporation City, STATE,
  • Engaged in timely customer communication to resolve issues and identify sales opportunities.
  • Oversaw day-to-day activity on website and overall performance to improve user experience, increase traffic and develop brand loyalty.
  • Maintained highest level of knowledge for technical and complex company products, applications and services by studying product materials and attending trainings.
  • Launched and maintained eCommerce site with continued optimizations to deliver outstanding customer experiences.
  • Optimized website, email campaigns and social media channels for SEO and usability.
  • Monitored actuals, budgets and other strategic management tools to meet sales expectations.
  • Updated homepage and high-traffic pages often to draw in visitors and bolster strategic sales initiatives.
  • Executed ad campaigns on search engines and other websites to research and implement latest digital marketing strategies utilizing social media.
  • Closed new business consistently at or above quota expectations.
  • Managed internet e-mail leads, calls and text messages and remained available to respond to inquiries professionally.
  • Built strong rapport with customers and maintained meaningful contact after sale to encourage future business.
  • Exercised proper qualification skills to convert leads in to genuine sales opportunities.
  • Generated monthly reporting analysis of website traffic and social media campaigns to gauge effectiveness of online marketing efforts.
Financial Services Representative, 02/2010 - 08/2010
McTigue Financial City, STATE,
  • Analyzed client capital structures and plans and recommended products and financial strategies to meet needs.
  • Promoted insurance and products to individuals and businesses and analyzed and determined financial viability and productivity of target products and services.
  • Delivered informational sales presentations to potential investors to build symbiotic client relationships.
  • Expanded customer relationships by maintaining regular follow-up processes and rapport.
  • Developed and maintained relationships with customers while generating sales opportunities for financial products.
  • Exercised judgment when dispensing information to maintain confidentiality of sensitive information.
  • Analyzed customer requirements and recommended efficient investment products.
Education and Training
Bachelor of Science: Finance, Expected in 06/2010
DePaul University - Chicago,
High School Diploma: , Expected in 06/2005
Hoffman Estates High School - Hoffman Estates,

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School Attended

  • DePaul University
  • Hoffman Estates High School

Job Titles Held:

  • E-Commerce Sales and Marketing Manager
  • Online Sales Supervisor
  • Online Sales Representative
  • Financial Services Representative


  • Bachelor of Science
  • High School Diploma

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