drug and alcohol program specialist der resume example with 18+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Websites, Portfolios, Profiles
Professional Summary

Dedicated and dependable candidate with a strong work ethic, seeking a position with the opportunity for new challenges, long-term growth, and professional development. Successful at managing multiple priorities with a positive attitude and an innovative thinker with a knack for developing creative solutions to complex problems. Reliable with a strong attention to detail, accuracy, and the impact of the finished product. Unique ability to maintain calm composure under stressful and tense situations and work in high energy environments. Expertise in de-escalation techniques and skillfully building rapport.

  • Exceptional at conflict resolution
  • Strong interpersonal skill
  • Highly dependable
  • Excellent attention to detail
  • Critical thinker
  • Advance knowledge in MS Office
Work History
Sr. Medical Services Specialist, 12/2022 to Current
Ava Labs, , Chicago, IL
  • Monitor program compliance for Sleep Apnea, Periodic Physicals, Hearing and Vision tracking, and Respirator Fit Testing.
  • Maintain databases of test requirements, test completions, and employee status in regards to the FRA Random Drug and Alcohol testing.
  • Work with employees on Rule G violations to get them the necessary help.
  • Coordinating with vendors and managers on leaves of absence and return-to-work drug testing.
  • Oversee vendors for EAP, Labs, MRO and Drug testing program. Assure they are in FRA compliance.
  • Coordinate monthly Random and Follow-up testing between vendors and on-site supervisors.
  • Responding to alerts for reasonable cause, reasonable suspicion, and post-accidents.
  • Meet with executive board and unions to discuss on-going drug and alcohol issues and collaborate to maintain a cohesive working relationship.
Drug and Alcohol Program Specialist/DER, 09/2017 to 12/2022
One Hope United, , Chicago, IL
  • As DER (Designated Employer Representative), I oversee medical disqualification and termination of any employee who fails on-site, FRA, FMCSA and DOT regulated drug and alcohol testing.
  • Ensure that employees and supervisors have a clear understanding of FRA responsibilities involved with random testing, federal, state, and local regulations.
  • Examine collector's ATF and/or CCF for full compliance with FRA guidelines prior to collection process.
  • Report efficiency suggestions for improvements and solutions to the leadership team.
  • Use advanced knowledge of federal regulation requirements and Amtrak policy to ensure compliance and coordinate the completion of all government Drug and Alcohol (DAC) documents for DOT/FRA/FMCSA regulations.
  • Formulate detailed recommendations based on audit findings to support annual planning and definition of goals.
  • Conduct thorough investigations of employee activities to identify and target operational and behavioral discrepancies.
  • Collaborate in department audits and regulatory reviews, which include maintaining and tracking 40.25 federal DOT background check forms
  • Participate in discipline hearings and preparation of documents for rule violations.
Executive Assistant to the CEO, 05/2016 to 10/2017
Aquascape Designs, , Saint Charles, IL
  • Manage CEO, staff and visitors complex and frequently changing travel arrangements and coordinate pre-planning of trips.
  • Helped coordinate travel, catering, and party planning of various Aquascape led events both on location and off site in various states for 100+ people.
  • Maintained multidimensional complex calendar events and created highly effective organized filing system
  • Create expense reports, budgets, and filing systems.
  • Conduct research to prepare, gather, and proof briefing materials, agendas, and decks for all executive-level meetings.
  • Assist with team building initiatives and overall support for maintenance of organizational culture and employee morale.
  • Extensive knowledge of Microsoft Office, Windows XP, Microsoft Word, Excel, Power Point, Outlook
Crime Scene Technician/Community Service Officer, 06/2003 to 10/2015
Geneva Police Department, , Geneva, IL
  • Patrol assigned areas to ensure public compliance with existing parking ordinance and handled 10-15 non-emergency calls per day.
  • 11 years criminal investigative experience
  • Identified and collected evidence such as latent fingerprints, blood splatter, tire impressions, tool marks and other biological and physical evidence for investigation.
  • Prepared case reports from allegations, interview transcripts and physical evidence.
  • Conducts investigative interviews of victims, witnesses and suspects of crimes for possible leads. Performed record searches; obtained sworn statements
  • Testified in court regarding investigative or analytical methods or findings collected at crime scenes.
  • Certified Crime Scene Investigator and Accident Reconstructionist
  • Served search warrants and conducted evidence collection based on search warrant criteria.
  • Extensive knowledge of Federal criminal, civil and state law
  • Kept records and prepare reports detailing findings, investigative methods, and laboratory techniques.
  • Coordinated and conducted complex investigations into criminal and noncriminal cases
  • Interpreted laboratory findings or test results to identify and classify substances, materials, or other evidence
  • Worked closely with state and federal task force teams, FBI, and other law enforcement entities.
Master of Science: Forensic Psychology , Expected in 08/2016 to Argosy University - Orange, CA
  • Received 3.57 GPA
  • Completed professional development in Criminal Forensic Psychology
Bachelor of Science: Criminology, Expected in 12/2014 to Arizona State University - Tempe, AZ
  • Awarded Honors Cum Laud
  • Received 3.42 GPA
Associate of Science: Psychology, Expected in 05/2013 to Waubonsee Community College - Sugar Grove, IL
  • DATIA Certified DER (Designated Employer Representative)
  • CPR Certified
  • Northwestern Center for Public Safety and NEMRT Certified Crime Scene Investigation I & II
  • Northwestern Center for Public Safety and NEMRT Certified Accident Investigation I
  • Northwestern Center for Public Safety and NEMRT Certified Blood Splatter Expert
  • Illinois Board of Education Licensed Substitute Teacher

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Resume Overview

School Attended

  • Argosy University
  • Arizona State University
  • Waubonsee Community College

Job Titles Held:

  • Sr. Medical Services Specialist
  • Drug and Alcohol Program Specialist/DER
  • Executive Assistant to the CEO
  • Crime Scene Technician/Community Service Officer


  • Master of Science
  • Bachelor of Science
  • Associate of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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