drug and alcohol program coordinator resume example with 18+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Overview
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Core Qualifications
Microsoft Office XP, Microsoft Office 2000-2007, Microsoft Office 203-2007, MS Word, MS Access, MS Excel, , MS Project, , MS Site Server, Internet Explorer, Outlook, Outlook Express, PowerPoint, Adobe Photoshop, and all basic office equipment Pg.2
Expected in
Bachelor of Science: Sociology
Arizona State University - ,
GPA: GPA: 3.3/4.0
Sociology GPA: 3.3/4.0
Expected in 1 2015
Master's Degree: Public Administration
University of Texas Arlington Online - ,
Public Administration
01/2011 to Current
Drug and Alcohol Program Coordinator Glastonbury, CT,
  • Overlooked all aspects of HR Compliance new employee onboarding/ FAA DOT drug program/Workers Compensation/E-Verify, State and Federal laws in accordance with company policies.
  • Represented employer on taking immediate action(s) to placed employees to be removed from safety sensitive positions and make decisions required in the drug testing and evaluation process.
  • Ensured complete compliance with federal rules and regulations to better serve employer by being knowledgeable about the entire FAA/DOT mandated drug and alcohol testing process.
  • Investigated and resolved drug testing issues, new employee onboarding, checked for accuracy, notifications to appropriate manager, and follow-up testing.
  • Supervised the employee criminal background screening process for company employees.
  • Served as Affirmative Action Officer, ensuring equal opportunities in accordance with Federal law.
01/2009 to 01/2011
Texas Works Advisor III/ Case Manager Connecticut Children's Medical Center City, STATE,
  • Accurately determined eligibility for TANF, Food Stamps and Medicaid Programs.
  • Interviewed clients, documented information gathered, determined benefits, verified case data, explained program benefits and requirements.
  • Obtained, verified, and calculated income and resources to determine client financial eligibility.
  • Maintained a 98.9 percent accuracy rate for the district of Tarrant County benefits section.
  • Communicated on an intermediate level with others (internally or externally) to provide, exchange, or verify information, answer inquiries, address issues, or resolve problems or complaints.
  • Pg.1.
01/2007 to 01/2009
Case Manager Health And Human Service Commission City, STATE,
  • Interviewed clients individually, in families, or in groups, assessing their situations, capabilities, and problems, to determine what services are required to meet their needs in medical care.
  • Developed the personal development and empowerment of participants with disabilities by assessing skills, interests, creating vocational goals, and locating employment positions, which supported skills related to employment.
  • Promoted hiring of persons with disabilities to potential employers, leading company in job placements.
  • Maintained case history/medical records and prepared reports for Department of Vocational Rehabilitation.
  • Referred clients to community resources for services such as job placement, debt counseling, legal aid, housing, medical treatment, or financial assistance, and provided concrete information, such as where to go and how to apply.
01/2003 to 01/2007
Aviation Ordnance Technician Service Alternative , ,
  • Held full responsibility for inspecting, maintaining, and repairing mechanical and electrical armament ordnance systems including guided missiles, bombs, mines and torpedoes onto various aircraft.
  • Inspected, maintained, and repaired aircraft mechanical and electrical armament/ordnance systems service aircraft guns and accessories.
  • Stowed, assembled, and loaded aviation ordnance including guided missiles, bombs, mines, and torpedoes.
  • Operated tactical weapons, sensors, and communication equipment.
  • Performed in-flight maintenance of aircraft electrical and mechanical gear.
  • Handled and stowed dangerous/hazardous materials and components.
  • Operated mine countermeasure detection and explosion equipment.
Fellowships and Awards
Memberships/Scholarly Societies
Produced 100% Compliance during numerous FAA audits Right Response, Disease Prevention, CPR, First Aid, Medical Emergency Training
Adobe Photoshop, basic, benefits, counseling, CPR, client, clients, financial, First Aid, hiring, HR, Internet Explorer, law, legal, materials, mechanical, MS Access, MS Excel, exchange, Microsoft Office, Microsoft Office 2000, Microsoft Office XP, Outlook, Outlook Express, PowerPoint, MS Project, 98, MS Word, weapons, office equipment, policies, repairing, safety, MS Site Server
Additional Information
  • Awards/ Skills/ Qualifications Recipient of Two Letters of Commendation per Fleet Admiral US Pacific Forces Recipient of Three Letters of Commendation per Commander USS Abraham Lincoln Good Conduct Medal, National Defense Service Medal, Humanitarian Service Medal, Global War on Terrorism Service Medal, Sea Service Deployment Medal, Expert Rifle/ Pistol Ribbon 2008 Washington State Governors Award for The Promotion of Disability Employment and Business Relations

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Resume Overview

School Attended

  • Arizona State University
  • University of Texas Arlington Online

Job Titles Held:

  • Drug and Alcohol Program Coordinator
  • Texas Works Advisor III/ Case Manager
  • Case Manager
  • Aviation Ordnance Technician


  • Bachelor of Science
  • Master's Degree

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